The 14-step process to quality improvement is a progressive to total involvement of everyone in a company toward the production of quality products and services. The 14-steps do not include ______________.

Related MCQs

• A quality audit is a powerful tool in any quality improvement program. For a project that is starting a quality improvement program, the initial audit is used to ______________.
• ______________ is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.
• The key to quality is to design and build to the requirements and avoid attempts to inspect quality into the product. There is a need, however, to conduct inspections a critical junctures in the assembly process to ensure defective items are identified prior to making a costly interface or concealing a physical attribute that cannot be inspected at a later time. Inspection plan will identify the points at which examinations of processes, materials, or assemblies are required. However, inspection plans normally do not include ______________.
• Responsibility within the project for quality must be defined and promulgated to everyone contributing to the end product. First and foremost, the ______________ has the ultimate responsibility for conformance to requirements when provided with the tools, skills, knowledge, and opportunities.
• Which is the set of activities that ensures the quality levels of product and services are properly maintained and that supplier and customer quality issues are properly resolved?
• By applying basic principle the process improvement will be in organizations i. Focus on work process ii. Maintain self esteem of other iii. Tone initiative The correct order is
• Fourteen points framework for quality and productivity improvement was suggested by ______________
• Effective quality improvement can be instrumental in:
• The concept that states: "the optimal quality level is reached at the point where the incremental revenue from product improvement equals the incremental cost to secure it" comes from:
• Total quality costs include: