McqMate
| Q. |
Quality Gaps include: |
| A. | The Management Perception Gap; The Quality Specification Gap; The Service Delivery Gap |
| B. | The Management Perception Gap, The Market Communication Gap, The Quality Improvement Gap |
| C. | The Service Delivery Gap, The Market Communication Gap; The Information Gap |
| D. | The Service Delivery Gap, The Management Perception Gap, The implementation Gap |
| Answer» A. The Management Perception Gap; The Quality Specification Gap; The Service Delivery Gap | |
View all MCQs in
Services MarketingNo comments yet