Information systems and engineering economics solved MCQs

1 of 25

1. An in depth study on a single organisation using a variety of datacollection methods is known as

a. case study

B. field survey

c. field survey

d. laboratory experiment

2. The method of research that gathers data about perceptions, feelings, opinions through interviews and questionnaires in their actual worksetting is known as

a. case study

B. field survey

c. field experiment

d. laboratory experiment

3. The consistency of data obtained from a particular research method isknown as

a. reliability

B. validity

c. credibility

d. casuality

4. The degree to which a research method actually measures what it issupposed to measure is known as

a. reliability

B. validity

c. credibility

d. casuality

5. Managing the human resource is

a. the smallest department in an organisation

B. better managed outside theorganisation

c. vital for the success of an organisation

d. an unnecessary expense

6. A method of helping is to understand management and organisationalbehaviour is to look at                  that has been done before

a. experiments

B. research

c. management

d. behaviour

7. Impersonal treatment of people through consistent application of rules and decisions toprevent favouritism is part of

a. equity theory

B. motivation theory

c. leadership theory

d. bureaucracy theory

8. People who work in the Human resource department should have aknowledge of

a. organisational behaviour

B. finance

c. it

d. marketing

9. What must entrepreneurs and leaders learn in order to have a successful organisation?

a. how to control people and manipulate organisational systems

B. how to think strategically, influence people, develop organisationalsystems

c. how to manage technical details and use current business jargon

d. how to read balance sheets and income statements.

10. Organisational success in providing a service or a product depends on

a. doing productdevelopment faster than anyone else

B. being the cheapest in the market

c. having the firstproduct or service in the market place

d. the product or servicebeing valued by a segment of society

11. An organisation's mission is

a. the fundamental purpose of an organisation

B. articulated in such a way that it defines the business of theenterprise

c. a concept for unifying the efforts of organisationalmembers

d. all of the above

12. Which must be accomplished first by the entrepreneur or leader?

a. the design of a rational organisation structure

B. generating profits

c. making viable the concept for which the organisation wasfounded

d. establishing policies that assure consistency of activities

13. Definable groups of people who have an economic and/or socialinterest in the organisation are called

a. stakeholders

B. employees

c. managers

d. all of the above

14. Governance policies, rules, as well as authority structures apply towhich key resource element of the organisation?

a. technology

B. organisationalculture

c. organisation

d. people

15. Productivity is a ratio of outputs (products or services) to                      .

a. profits generated

B. sales price

c. inputs consumed

d. behaviour effectiveness

16. "Doing the right things" is referred to as                      .

a. effectiveness

B. efficiency

c. productivity

d. profitability

17. Revitalization involves                the strategies, resources, technology, and skills of theorganisation.

a. focusing

B. categorizing

c. formalizing

d. renewing

18. What is the relationship between satisfaction and productivity, as suggested by research?

a. high satisfaction leads to high productivity

B. productivity does not influence satisfaction

c. moderate satisfaction results in lowproductivity

d. productivity often leads to satisfaction

19. Satisfaction is defined as positive feelings people have about anorganisation whether as a/an

a. supplier, employee,customer, or regulator

B. employer, customer,regulator, or supplier

c. investor orstockbroker

d. none of the above

20. Management is the practice of

a. recruiting and motivating talented people to work for your organisation

B. increasing a firm\s revenues and cutting costs to maximize profits

c. directing, organizing, and developing people, technology, and financialresources

d. mastering political behaviours so that the fittest survive and rise to the top

21. Productivity ultimately depends on both

a. efficiency andeffectiveness

B. infrastructure andculture

c. people and money

d. satisfaction andrevitalization

22. What is planning?

a. the process of establishing objectives and specifying how they are to be accomplished in an uncertain future

B. the process of evaluating whether outcomes match objectives and, if not, takingcorrective action

c. the pattern of managing actions that focus resources and core competence on achievinga sustained competitive advantage

d. determining a workable fit between organisational competencies and limitations on theone hand andopportunities and threats on the other

23. What is the process of managerial control or controlling?

a. the process of establishing objectives and specifying how they are to be accomplished in an uncertain future

B. the process of evaluating whether outcomes match objectives and, if not, takingcorrective action

c. the pattern of managing actions that focus resources and core competence on achievinga sustained competitive advantage

d. determining a workable fit between organisational competencies and limitations on theone hand and opportunities and threatson the other

24. What is competitive strategy?

a. the process of establishing objectives and specifying how they are to be accomplished in an uncertain future

B. the process of evaluating whether outcomes match objectives and, if not, takingcorrective action

c. the pattern of managing actions that focus resources and core competence on achievinga sustainedcompetitive advantage

d. planning actions at the line of business level about where and how to compete

25. The process of strategic thinking most involves what?

a. the process of establishing objectives and specifying how they are to be accomplished in an uncertain future

B. the process of evaluating whether outcomes match objectives and, if not, takingcorrective action

c. the pattern of managing actions that focus resources and core competence on achievinga sustained competitive advantage

d. determining a workable fit between organisational competencies and limitations on theone hand and opportunities and threatson the other

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