McqMate
| 1. |
An efficient supervisor should posses |
| A. | Technical skills |
| B. | Conceptual skills |
| C. | Human relation skills |
| D. | All the above |
| Answer» D. All the above | |
| 2. |
Which of the following is NOT an interpersonal role of a manager? |
| A. | figurehead |
| B. | leader |
| C. | disseminator |
| D. | liaison |
| Answer» C. disseminator | |
| 3. |
Performing virtually all activities that involve subordinates is an example of |
| A. | figurehead |
| B. | leader |
| C. | Liaison |
| D. | None of the given |
| Answer» C. Liaison | |
| 4. |
The process of monitoring, comparing and correcting is called |
| A. | Controlling |
| B. | Coordinating |
| C. | Leading |
| D. | Directing |
| Answer» A. Controlling | |
| 5. |
Who Described the Classical Approach as the Engineering Approach? |
| A. | Gullick |
| B. | Fayol |
| C. | Urwick |
| D. | Mooney |
| Answer» D. Mooney | |
| 6. |
________ is a French Industrialist Who Identified the basic Management functions. |
| A. | Weber |
| B. | Taylor |
| C. | Herzberg |
| D. | Fayol |
| Answer» D. Fayol | |
| 7. |
Management exists at which levels of the organization? |
| A. | Top |
| B. | Bottom |
| C. | Middle |
| D. | All |
| Answer» D. All | |
| 8. |
Under mechanism of scientific management, scientific task setting includes |
| A. | Time study |
| B. | Motion study |
| C. | Method study |
| D. | All of the above |
| Answer» D. All of the above | |
| 9. |
The philosophy of management known as total quality management developed primarily out of the work of |
| A. | Henri Fayol |
| B. | Frederick Taylor |
| C. | Robert McNamara |
| D. | W. Edwards Deming |
| Answer» C. Robert McNamara | |
| 10. |
Writing an Organizational Strategic plan is an example of ________ |
| A. | Staffing |
| B. | Leading |
| C. | Organizing |
| D. | Planning |
| Answer» D. Planning | |
| 11. |
Which of the following skill is most essential to get most out of the people? |
| A. | Technical skill |
| B. | Human Skill |
| C. | Conceptual skill |
| D. | Communication Skill |
| Answer» B. Human Skill | |
| 12. |
Monitoring organizational progress towards goal attainment is called |
| A. | Controlling |
| B. | Organizing |
| C. | Leading |
| D. | Planning |
| Answer» A. Controlling | |
| 13. |
An efficient supervisor should posses |
| A. | Technical Skills |
| B. | Conceptual Skills |
| C. | Human Relations skills |
| D. | All the Above |
| Answer» D. All the Above | |
| 14. |
Which one of the following individuals is most closely associated with scientific management? |
| A. | Fredrick Taylor |
| B. | Mary Parker Follett |
| C. | Harold Koontz |
| D. | Max Weber |
| Answer» A. Fredrick Taylor | |
| 15. |
A plan developed to carry out a course of action that is not likely to be repeated in the future is called |
| A. | Specific Plan |
| B. | Single Use plan |
| C. | Reaction plan |
| D. | Directional plan |
| Answer» B. Single Use plan | |
| 16. |
The degree to which jobs are standardized and guided by rules and procedures is called: |
| A. | Work specialization |
| B. | Centralization |
| C. | Decentralization |
| D. | Formalization |
| Answer» D. Formalization | |
| 17. |
Which of the following is not included in Decisional role of a manager? |
| A. | Entrepreneur |
| B. | Disturbance handler |
| C. | Collecting |
| D. | Negotiator |
| Answer» C. Collecting | |
| 18. |
If a manager gives information regarding organization policies and actions, then he/she is performing an ______ role. |
| A. | Interpersonal |
| B. | Informational |
| C. | Decisional |
| D. | None of the given |
| Answer» B. Informational | |
| 19. |
------------- is the use of scientific method to define the “one best way” for a job to be done. |
| A. | Scientific management |
| B. | Bureaucratic management |
| C. | Administrative management |
| D. | Financial Management |
| Answer» A. Scientific management | |
| 20. |
A Finance Manager who reads the Wall Street Journal On a regular Basis would be performing which of the roles? |
| A. | Figurehead |
| B. | Monitor |
| C. | Disseminator |
| D. | Interpersonal |
| Answer» B. Monitor | |
| 21. |
Which of the following are the principles of ‘Scientific Management’? |
| A. | Development of a science of work |
| B. | Different Piece Rate Plan |
| C. | Standardization of tools and equipment |
| D. | Scientific selection of workman |
| Answer» B. Different Piece Rate Plan | |
| 22. |
According to Mintzberg the leader of an organization performs __________, |
| A. | An Interpersonal role |
| B. | An Informational role |
| C. | A Decisional role |
| D. | All the Above |
| Answer» D. All the Above | |
| 23. |
Which one of the following is NOT the main concern of ‘Scientific Management’? |
| A. | Production |
| B. | Efficiency |
| C. | Mechanistic Methods |
| D. | Rationality |
| Answer» D. Rationality | |
| 24. |
“Hawthorne experiment” which was a real beginning of applied research in OB was conducted by |
| A. | Elton Mayo |
| B. | Henry Fayol |
| C. | F.W. Taylor |
| D. | Max Weber |
| Answer» A. Elton Mayo | |
| 25. |
“------------ are social inventions for accomplishing goals through group efforts” |
| A. | Management |
| B. | Organization |
| C. | Leadership |
| D. | Behaviour |
| Answer» C. Leadership | |
| 26. |
The Hawthorne studies are of utmost significance as they form an honest and concerted attempt to understand: |
| A. | The human factor |
| B. | Employee attitudes |
| C. | The worker’s social situations |
| D. | All the above |
| Answer» C. The worker’s social situations | |
| 27. |
Which one is not a recognised key skill of management? |
| A. | Conceptual skills |
| B. | Human skills |
| C. | Technical skills |
| D. | Writing skills |
| Answer» B. Human skills | |
| 28. |
Authority, discipline, unity of command, and unity of direction are: |
| A. | Taylor's four principles of management. |
| B. | Principles of the human relations movement. |
| C. | Elements of Weber's ideal bureaucratic structure. |
| D. | Four of Fayol's fourteen principles of management. |
| Answer» D. Four of Fayol's fourteen principles of management. | |
| 29. |
Some of the other fields of study that affect management theory or practice include: |
| A. | Political science, philosophy, anthropology and sociology |
| B. | Zoology, psychology, sociology and philosophy. |
| C. | Anthropology, astrology, political science and psychology. |
| D. | Political science, sociology, typography and economics. |
| Answer» D. Political science, sociology, typography and economics. | |
| 30. |
The philosophy of management known as total quality management developed primarily out of the work of: |
| A. | Henri Fayol |
| B. | Frederick Taylor |
| C. | Robert McNamara |
| D. | W. Edwards Deming |
| Answer» D. W. Edwards Deming | |
| 31. |
------------------- roles involve people and other duties that are ceremonial and symbolic in nature. |
| A. | Informational. |
| B. | Interpersonal. |
| C. | Decisional. |
| D. | All the given options |
| Answer» B. Interpersonal. | |
| 32. |
Which of the following is NOT an interpersonal role of a manager? |
| A. | figurehead. |
| B. | leader. |
| C. | disseminator. |
| D. | liaison. |
| Answer» C. disseminator. | |
| 33. |
Management by Objective (MBO) is also known as |
| A. | Management by results |
| B. | Management by goals |
| C. | Management by planning |
| D. | Management by evaluation |
| Answer» A. Management by results | |
| 34. |
Management by Objective (MBO) is a |
| A. | Sets of rules |
| B. | Series of procedure |
| C. | Way of thinking about management |
| D. | All of the above |
| Answer» D. All of the above | |
| 35. |
In Management by Objective (MBO), the manager and subordinate jointly |
| A. | Identify Common goals |
| B. | Defines each individual’s major areas of responsibility |
| C. | Assess the contribution of each of its members |
| D. | All of the above |
| Answer» D. All of the above | |
| 36. |
The following is not true for MBO |
| A. | It acts an effective Performance appraisal tool |
| B. | The superior evaluate the individual concerned |
| C. | It forces the management to plan the activities in a systematic way |
| D. | Better management and improved communication |
| Answer» B. The superior evaluate the individual concerned | |
| 37. |
The following is (are) the disadvantage(s) of Management by Objective (MBO). |
| A. | Inflexibility |
| B. | Lack of relevant skill |
| C. | Lack of individual motivation |
| D. | All of the above |
| Answer» D. All of the above | |
| 38. |
MBO process is as follows |
| A. | set worker objective – Review organizational goal –monitor progress – Evaluation – Give reward |
| B. | Review organizational goal – set worker objective – monitor progress –Evaluation – Give reward |
| C. | Review organizational goal – monitor progress – set worker objective –Evaluation – Give reward |
| D. | Review organizational goal – set worker objective –monitor progress–Give reward–Evaluation |
| Answer» B. Review organizational goal – set worker objective – monitor progress –Evaluation – Give reward | |
| 39. |
In MBO, objectives can be set in the following domain(s) |
| A. | Production |
| B. | Marketing |
| C. | R&D |
| D. | All of the above |
| Answer» D. All of the above | |
| 40. |
In MBO, objectives can be |
| A. | Collective |
| B. | individual |
| C. | both (A) and (B) |
| D. | none of the above |
| Answer» C. both (A) and (B) | |
| 41. |
Management by objectives (MBO) was first popularized by |
| A. | Henry Fayol |
| B. | Peter Drucker |
| C. | George S. Odiorne |
| D. | Mary Parker |
| Answer» B. Peter Drucker | |
| 42. |
Management by objectives is the process of defining specific objectives |
| A. | within a department |
| B. | among the customers |
| C. | within an organization |
| D. | all of the above |
| Answer» C. within an organization | |
| 43. |
One of the factors which learning organizations possess is a climate of openness and the other is |
| A. | Motivation |
| B. | Closeness |
| C. | Trust |
| D. | Delegation |
| Answer» C. Trust | |
| 44. |
According to Herzberg, which of the following is a maintenance factor? |
| A. | Salary |
| B. | Work itself B |
| C. | Responsibility |
| D. | Recognition |
| Answer» B. Work itself B | |
| 45. |
Individual employees can be converted into team player through |
| A. | Appropriate feedback |
| B. | Training |
| C. | Monitoring |
| D. | Demonstration |
| Answer» B. Training | |
| 46. |
Budget is what type of control? |
| A. | Standard |
| B. | Process |
| C. | Division |
| D. | Financial |
| Answer» D. Financial | |
| 47. |
Leadership can_______ subordinates to help the organization achieve its goals. |
| A. | Motivate |
| B. | Communicate |
| C. | Direct |
| D. | All of the above |
| Answer» A. Motivate | |
| 48. |
Leaders who inspire followers to transcend their own self-interests for the good of the organization, and can have a profound and extraordinary effect on followers are_____ leaders. |
| A. | Transactional |
| B. | Transformational |
| C. | Democratic |
| D. | Autocratic |
| Answer» B. Transformational | |
| 49. |
Controlling activities which are in process is |
| A. | Feed forward Control |
| B. | Concurrent Control |
| C. | Feedback Control |
| D. | None of the above |
| Answer» B. Concurrent Control | |
| 50. |
__________ is a communication that flows from a higher level to one or more lower levels in the organization. |
| A. | Horizontal communication |
| B. | Upward communication |
| C. | Downward communication |
| D. | None of given option |
| Answer» D. None of given option | |
| 51. |
Because leading is one of the four basic managerial functions, _____ leaders. |
| A. | all managers are |
| B. | all managers should be |
| C. | some managers are |
| D. | some managers should be |
| Answer» B. all managers should be | |
| 52. |
If a trait theory of leadership were true, then all leaders would possess _______ |
| A. | Charisma |
| B. | the same traits |
| C. | Different traits |
| D. | Seven traits |
| Answer» C. Different traits | |
| 53. |
Which leadership style tends to centralize authority and make unilateral decisions? |
| A. | cultural style |
| B. | autocratic style |
| C. | democratic style |
| D. | laissez-faire |
| Answer» B. autocratic style | |
| 54. |
Monica's boss allows her to make any decision she thinks is important on the spot without consulting anyone. Monica's boss has this kind of leadership style. |
| A. | laissez-faire |
| B. | autocratic style |
| C. | democratic style |
| D. | hands on style |
| Answer» A. laissez-faire | |
| 55. |
Tannenbaum and Schmidt's continuum studies suggested that managers should move toward_____ leadership styles. |
| A. | manager-centered |
| B. | task centered |
| C. | employee centered |
| D. | quality centered |
| Answer» C. employee centered | |
| 56. |
The two-factor theory is based on which factors? |
| A. | Hygiene and behavioural |
| B. | Safety and self – esteem |
| C. | Self - actualization and status quotient |
| D. | None of the above |
| Answer» A. Hygiene and behavioural | |
| 57. |
The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as |
| A. | Planning |
| B. | Organizing |
| C. | Leading |
| D. | Controlling |
| Answer» D. Controlling | |
| 58. |
The theory that an individual tends to act in a certain way, with the expectation that the act will be followed by a given outcome and according to the attractiveness of the outcome is____________ |
| A. | Equity theory |
| B. | Three-needs theory |
| C. | Motivation-hygiene theory |
| D. | Expectancy theory |
| Answer» A. Equity theory | |
| 59. |
According to Abraham Maslow, the most elevated type of need is_____ |
| A. | Self-actualization |
| B. | Physiological |
| C. | Esteem |
| D. | Safety |
| Answer» A. Self-actualization | |
| 60. |
Which of the following statements would a Theory X manager consider to be true? |
| A. | The average person can learn to accept and even seek responsibility |
| B. | Employees will shirk responsibility |
| C. | Employees will exercise self-direction if they are committed to the objectives |
| D. | Employees view work as being as natural as play |
| Answer» B. Employees will shirk responsibility | |
| 61. |
According to Herzberg, which of the following is a maintenance factor? |
| A. | Salary |
| B. | Work itself |
| C. | Responsibility |
| D. | Recognition |
| Answer» B. Work itself | |
| 62. |
Which leadership theory suggests that management style should adapt itself to changing circumstances? |
| A. | Contingency theory |
| B. | Delegation theory |
| C. | Autocratic theory |
| D. | Participatory theory |
| Answer» A. Contingency theory | |
| 63. |
Basis of “Autocratic Model of OB is |
| A. | Economic resources |
| B. | Power |
| C. | Leadership |
| D. | Partnership |
| Answer» B. Power | |
| 64. |
Which of the following is not an internal force of change? |
| A. | technology |
| B. | strategy |
| C. | workforce |
| D. | employee attitudes |
| Answer» D. employee attitudes | |
| 65. |
________ need involves the desire to affiliate with and be accepted by others |
| A. | Esteem |
| B. | Belongingness |
| C. | Safety |
| D. | Self-Actualization |
| Answer» B. Belongingness | |
| 66. |
Challenging goals usually lead to__________ performance from individuals and groups. |
| A. | Higher |
| B. | Lower |
| C. | Excellent |
| D. | None of the Above |
| Answer» A. Higher | |
| 67. |
What is the term used to define the number of subordinates directly controlled by a manager? |
| A. | Division management |
| B. | Departmentation |
| C. | Sphere of influence |
| D. | Span of management |
| Answer» D. Span of management | |
| 68. |
What kind of organizational structure combines a vertical chain of command with horizontal reporting requirements? |
| A. | Line Authority |
| B. | Matrix |
| C. | Functional |
| D. | none |
| Answer» B. Matrix | |
| 69. |
One of the factors which learning organizations possess is a climate of openness and the other factor is |
| A. | Motivation |
| B. | Closeness |
| C. | Trust |
| D. | Delegation |
| Answer» C. Trust | |
| 70. |
Organizational Culture is retained in organizations through |
| A. | Stories |
| B. | Rituals |
| C. | Top Management |
| D. | All the above |
| Answer» D. All the above | |
| 71. |
One of the most helpful mechanisms for refining a spoken or written communication is called the |
| A. | Grapevine |
| B. | Counseling service |
| C. | Five C.s |
| D. | Complaint system |
| Answer» C. Five C.s | |
| 72. |
_________ plans have clearly defined objectives. |
| A. | Directional |
| B. | Flexible |
| C. | Specific |
| D. | Standing |
| Answer» A. Directional | |
| 73. |
Functional managers are responsible |
| A. | For a single area of activity |
| B. | To the upper level of management and staff |
| C. | For complex organizational sub-units |
| D. | For obtaining copyrights and patents for newly developed processes and equipment. |
| Answer» A. For a single area of activity | |
| 74. |
Which pattern reflects a pure executive form of management? |
| A. | Functional |
| B. | Line |
| C. | Line and Staff |
| D. | Committee |
| Answer» A. Functional | |
| 75. |
Which one of the following is/are leadership theories? |
| A. | Trait theory |
| B. | Behavior theory |
| C. | Contingency theory |
| D. | All of these |
| Answer» D. All of these | |
| 76. |
Least Preferred Co-worker (LPC) model of leadership was developed by |
| A. | Martin Evans |
| B. | Robert House |
| C. | Fred Fielder |
| D. | Whitton |
| Answer» C. Fred Fielder | |
| 77. |
Path-goal model of Leadership was introduced by |
| A. | Martin Evans & Robert House |
| B. | Fred Fielder |
| C. | Whetton |
| D. | Cameron |
| Answer» A. Martin Evans & Robert House | |
| 78. |
Which of the following is not a contingency theory of leadership |
| A. | LPC theory |
| B. | Path Goal theory |
| C. | Vroom-Yetton-Jago theory |
| D. | Job centered Leadership |
| Answer» D. Job centered Leadership | |
| 79. |
The following is (are) the element(s) of control |
| A. | Authority and knowledge |
| B. | Guidance and direction |
| C. | Constraint and restraint |
| D. | All of the above |
| Answer» A. Authority and knowledge | |
| 80. |
The exception principles to control means |
| A. | Control over significant deviations |
| B. | Control over all deviations |
| C. | Control over no deviations |
| D. | none |
| Answer» A. Control over significant deviations | |
| 81. |
Control over the activities while they are in process is: |
| A. | Feed forward Control |
| B. | Concurrent control |
| C. | Feedback Control |
| D. | none |
| Answer» B. Concurrent control | |
| 82. |
Controls exercised by lower level managers are: |
| A. | Strategic level controls |
| B. | Tactical level controls |
| C. | Operating level controls |
| D. | none |
| Answer» C. Operating level controls | |
| 83. |
Principle of preventive control means: |
| A. | Avoid the occurrence of deviations |
| B. | Correct the deviations |
| C. | None of these |
| D. | none |
| Answer» A. Avoid the occurrence of deviations | |
| 84. |
Which one of the following need is not coming under McClelland theory of motivation? |
| A. | Need for power |
| B. | Need for achievement |
| C. | Need for affiliation |
| D. | Need for actualization |
| Answer» D. Need for actualization | |
| 85. |
Surroundings are___________ needs |
| A. | Existence |
| B. | Relatedness |
| C. | Growth |
| D. | None of the Above |
| Answer» C. Growth | |
| 86. |
A variation of the electronic meeting that links together media from different locations is___________ |
| A. | E-commerce |
| B. | The Delphi technique |
| C. | Video conference |
| D. | E-conference |
| Answer» B. The Delphi technique | |
| 87. |
Intuitive, affective or feeling, physical/sensing, and rational or reasoning are aspects of which of the following? |
| A. | Gifted students |
| B. | Multiple intelligences |
| C. | Learning styles |
| D. | Creativity |
| Answer» B. Multiple intelligences | |
| 88. |
One of the main values underpinning the work of Organisation Development practitioners is: |
| A. | Legitimizing managers’ right to manage |
| B. | Empowering employees to act |
| C. | Improving profitability |
| D. | Providing organisations with the right solution |
| Answer» B. Empowering employees to act | |
| 89. |
When a group gives some of its leadership positions to the members of another group, it is |
| A. | Contracting |
| B. | Co-opting |
| C. | Co-alition |
| D. | Competition |
| Answer» C. Co-alition | |
| 90. |
Organisation Development (OD) is primarily concerned with |
| A. | Improving the human side of the organisation |
| B. | Improving quality |
| C. | Improving financial performance |
| D. | Reducing job numbers |
| Answer» A. Improving the human side of the organisation | |
| 91. |
One of the main values underpinning the work of Organisation Development (OD) practitioner’s is |
| A. | Legitimising managers’ right to manage |
| B. | Empowering employees to act |
| C. | Improving profitability |
| D. | Providing organisations with the right solution |
| Answer» B. Empowering employees to act | |
| 92. |
An extent to which an organisation achieves its predetermined objectives within given resources and without undue strain to its members |
| A. | Organization behaviour |
| B. | Organizational culture |
| C. | Organizational spirit |
| D. | Organizational effectiveness |
| Answer» A. Organization behaviour | |
| 93. |
Needs that impel creativity and innovation, along with the desire to have a productive impact on our surroundings are___________ needs |
| A. | Existence |
| B. | Relatedness |
| C. | Growth |
| D. | None of the Above |
| Answer» C. Growth | |
| 94. |
What best describes the Adult ego state? |
| A. | It may be associated with having fun, playing, impulsiveness, rebelliousness, spontaneous behaviour and emotional responses. |
| B. | It refers to feelings about right and wrong and how to care for other people |
| C. | In this state, we may be objective, rational, reasonable, seeking information and receiving facts. |
| D. | None of the above |
| Answer» C. In this state, we may be objective, rational, reasonable, seeking information and receiving facts. | |
| 95. |
___________ is a personality dimension describing someone who is good natured, cooperative, and trusting |
| A. | Existence |
| B. | Emotional |
| C. | Agreeableness |
| D. | Introversion |
| Answer» C. Agreeableness | |
| 96. |
A personality dimension that characterizes someone as calm, self-confident, secure (positive) versus nervous, depressed, and insecure (negative) |
| A. | Existence |
| B. | Emotional stability |
| C. | Agreeableness |
| D. | Introversion |
| Answer» B. Emotional stability | |
| 97. |
An individual most likely to engage in political behavior would have all of the following except a/an: |
| A. | High need for power |
| B. | High ability to self-monitor |
| C. | High charisma rating |
| D. | Internal locus of control |
| Answer» C. High charisma rating | |
| 98. |
Which of the following statements about the determinants of personality is true? |
| A. | Personality appears to be a result of external factors |
| B. | Personality appears to be a result of mainly hereditary factors |
| C. | Personality appears to be a result of mainly environmental factors |
| D. | Personality appears to be a result of both hereditary and environmental factors |
| Answer» D. Personality appears to be a result of both hereditary and environmental factors | |
| 99. |
_____ reflect a person’s preferences regarding the ends to be achieved |
| A. | Terminal values |
| B. | Instrumental values |
| C. | Honesty |
| D. | Fairness |
| Answer» A. Terminal values | |
| 100. |
Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values? |
| A. | Terminal values |
| B. | Instrumental values |
| C. | Theoretical values |
| D. | Social values |
| Answer» B. Instrumental values | |
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