McqMate
Chapters
901. |
The _____ assigns a quantitative score to each job based on its decision-making, skilled activity, physical activity, equipment operation, and information-processing characteristics. |
A. | Department of Labor Procedure |
B. | position analysis questionnaire |
C. | functional job analysis |
D. | log approach |
Answer» B. position analysis questionnaire |
902. |
Which quantitative job analysis technique can be conducted online? |
A. | position analysis questionnaire |
B. | Department of Labor Procedure |
C. | functional job analysis |
D. | all of the above |
Answer» A. position analysis questionnaire |
903. |
Most job descriptions contain sections that cover _____. |
A. | job summary |
B. | standards of performance |
C. | working conditions |
D. | all of the above |
Answer» D. all of the above |
904. |
One uses information from the _____ to write a job specification. |
A. | job summary |
B. | job identification |
C. | job description |
D. | standards for performance |
Answer» C. job description |
905. |
What type of information is contained in the job identification section of a job description? |
A. | job title |
B. | job summary |
C. | relationships statement |
D. | major functions or activities |
Answer» A. job title |
906. |
FLSA status is located in the _____ section of a job description. |
A. | job summary |
B. | job identification |
C. | relationships |
D. | responsibilities and duties |
Answer» B. job identification |
907. |
The _____ classifies all workers into one of 23 major groups of jobs. |
A. | Department of Labor Procedure |
B. | Job analysis |
C. | Standard Occupational Classification |
D. | Federal Professions Classification System |
Answer» C. Standard Occupational Classification |
908. |
Under the _____, the individual must have the requisite skills, educational background, and experience to perform the job’s essential functions. |
A. | SOC |
B. | DOL |
C. | ADA |
D. | FCC |
Answer» C. ADA |
909. |
Which section of a job description should define the limits of the jobholder’s authority, direct supervision of other personnel, and budgetary limitations? |
A. | job identification |
B. | job summary |
C. | relationships |
D. | responsibilities and duties |
Answer» D. responsibilities and duties |
910. |
When is an employer required to make a “reasonable accommodation” for a disabled individual? |
A. | any time a disabled individual applies for a position |
B. | employers are only encouraged to make reasonable accommodations |
C. | when a disabled individual has the necessary skills, education, and experience to perform the job, but can’t because of the job’s current structure |
D. | when it would present an undue hardship |
Answer» C. when a disabled individual has the necessary skills, education, and experience to perform the job, but can’t because of the job’s current structure |
911. |
Job duties that employees must be able to perform, with or without reasonable accommodation, are called _____. |
A. | essential job functions |
B. | job requirements |
C. | primary job activities |
D. | work activities |
Answer» A. essential job functions |
912. |
The job specification takes the job description and answers the question, _____? |
A. | What human traits and experience are required to do this job well |
B. | When will the supervisor be completely satisfied with a worker’s work |
C. | What are the four main activities making up this job |
D. | How many other employees are available to perform job functions |
Answer» A. What human traits and experience are required to do this job well |
913. |
When filling jobs with untrained people, the job specifications may include _____. |
A. | quality of training |
B. | length of previous service |
C. | previous job performance |
D. | physical traits |
Answer» D. physical traits |
914. |
Which of the following work behaviors is considered “generic” or important to all jobs? |
A. | industriousness |
B. | intelligence |
C. | experience |
D. | morality |
Answer» A. industriousness |
915. |
All of the following work behaviors are considered “generic” or important to all jobs except _____. |
A. | thoroughness |
B. | attendance |
C. | experience |
D. | schedule flexibility |
Answer» C. experience |
916. |
_____ means assigning workers additional same-level activities, thus increasing the number of activities they perform. |
A. | Job rotation |
B. | Job enrichment |
C. | Job assignment |
D. | Job enlargement |
Answer» D. Job enlargement |
917. |
_____ means systematically moving workers from one job to another. |
A. | Job rotation |
B. | Job enrichment |
C. | Job assignment |
D. | Job enlargement |
Answer» A. Job rotation |
918. |
______ means redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition. |
A. | Job rotation |
B. | Job enrichment |
C. | Job assignment |
D. | Job enlargement |
Answer» B. Job enrichment |
919. |
Who argued that the best way to motivate workers is to build opportunities for challenge and achievement into their jobs via job enrichment? |
A. | Adam Smith |
B. | Frederick Taylor |
C. | Frederick Herzberg |
D. | Abraham Maslow |
Answer» C. Frederick Herzberg |
920. |
De jobbing can be described as _____. |
A. | assigning workers additional work at the same level |
B. | redesigning jobs to increase opportunities for responsibility |
C. | moving workers from one job to another |
D. | encouraging employees not to limit themselves to what’s on their job descriptions |
Answer» D. encouraging employees not to limit themselves to what’s on their job descriptions |
921. |
Job enrichment can be described as _____. |
A. | assigning workers additional work at the same level |
B. | redesigning jobs to increase opportunities for responsibility |
C. | moving workers from one job to another |
D. | encouraging employees not to limit themselves to what’s on their job descriptions |
Answer» B. redesigning jobs to increase opportunities for responsibility |
922. |
Jack works at a Hilton hotel. Some weeks he works in catering but he also works in housekeeping, and in reservations periodically. This is an example of _____. |
A. | job enlargement |
B. | job rotation |
C. | job enrichment |
D. | de jobbing |
Answer» B. job rotation |
923. |
The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in performance is called _____. |
A. | job redesign |
B. | reengineering |
C. | process engineering |
D. | job enlargement |
Answer» B. reengineering |
924. |
Describing the job in terms of the measurable, observable, and behavioral competencies necessary for good job performance is called a _____. |
A. | competency-based job analysis |
B. | Department of Labor Procedure |
C. | functional job analysis |
D. | SOC classification system |
Answer» A. competency-based job analysis |
925. |
Competency analysis focuses on _____. |
A. | what is accomplished |
B. | how work is accomplished |
C. | when work is accomplished |
D. | who accomplishes the work |
Answer» B. how work is accomplished |
926. |
Traditional job analysis focuses on _____. |
A. | what is accomplished |
B. | how work is accomplished |
C. | when work is accomplished |
D. | who accomplishes the work |
Answer» A. what is accomplished |
927. |
Job competencies are always _____. |
A. | measurable |
B. | observable |
C. | based on goals |
D. | both a and b |
Answer» D. both a and b |
928. |
When a supervisor bases an employee’s training, appraisals, and rewards on the skills and competences he or she needs to achieve his or her goals, the supervisor is using _____. |
A. | competency analysis |
B. | traditional analysis |
C. | performance management |
D. | functional systems management |
Answer» C. performance management |
929. |
HRM aims to maximize employees’ as well as organizations’ |
A. | Effectiveness |
B. | Economy |
C. | Efficiency |
D. | Performativity |
Answer» A. Effectiveness |
930. |
The difference between HRM and Personnel Management is: - |
A. | Insignificant |
B. | Marginal |
C. | Narrow |
D. | Wide |
Answer» D. Wide |
931. |
Who takes an active role on HRM? |
A. | CEOs |
B. | Employees |
C. | HR Staff |
D. | Senior Manager |
Answer» B. Employees |
932. |
1970s represent the evolution of new discipline under the name of _____. |
A. | Personnel management |
B. | HRM |
C. | Industrial sociology |
D. | Organizational sociology |
Answer» B. HRM |
933. |
HRM function does not involve: - |
A. | Recruitment |
B. | Selection |
C. | Cost Control |
D. | Training |
Answer» C. Cost Control |
934. |
A statement about the values of employees to the firm that in turn shapes HR policy contents is called: - |
A. | HR programs |
B. | HR strategy |
C. | HR philosophy |
D. | HR function |
Answer» C. HR philosophy |
935. |
Which one is the first step in any human resource program? |
A. | Selection |
B. | Planning |
C. | Training |
D. | Appraising |
Answer» B. Planning |
936. |
The ______ approach is based on the belief that employees have certain inalienable rights as human beings and it’s the duty of the employer to protect these rights. |
A. | Paternalistic |
B. | Behavioral HR |
C. | Humanitarian |
D. | None of the above |
Answer» C. Humanitarian |
937. |
_________ employees make companies more competitive. |
A. | Motivated |
B. | Empowered |
C. | Qualified |
D. | Skilled |
Answer» B. Empowered |
938. |
Which of the following is/are the development function of HRM: - |
A. | Training and Executive Development |
B. | Career Planning & Development |
C. | Performance and Potential Appraisal |
D. | All of the above |
Answer» D. All of the above |
939. |
The major constituents of TQM are ____ |
A. | Customers |
B. | Employees |
C. | Stock-holders |
D. | All of the above |
Answer» D. All of the above |
940. |
______ is any process that provides greater authority the sharing of relevant information and the provision of control over factors affecting job performance. |
A. | Collective Bargaining |
B. | Empowerment |
C. | Participation |
D. | None of the above |
Answer» B. Empowerment |
941. |
Which of the following Procurement function of HRM? |
A. | Job analysis |
B. | HRP |
C. | Placement |
D. | All of the above |
Answer» D. All of the above |
942. |
Several ways in which HR activities can be done or practiced may be termed as: - |
A. | HR Practices |
B. | HR Planning |
C. | HR Department |
D. | HR Roles |
Answer» A. HR Practices |
943. |
Employees given authority to make decisions and take actions become |
A. | Satisfied |
B. | Empowered |
C. | Managers |
D. | Committed |
Answer» B. Empowered |
944. |
_______ is when an employee feels that the task assigned to him is worthwhile and he cares to do so. |
A. | Impact |
B. | Competence |
C. | Meaningfulness |
D. | Choice |
Answer» C. Meaningfulness |
945. |
The concept of Learning Organizations was introduced by:- |
A. | Peter Senge |
B. | Peter F Drucker |
C. | Robert Owen |
D. | None of the above |
Answer» A. Peter Senge |
946. |
Which of the following is critical to the success of TQM? |
A. | Training |
B. | Selection |
C. | Coordination |
D. | Cooperation |
Answer» A. Training |
947. |
What did the Hawthorne experiments discover? |
A. | That people need to belong to a 'social group' |
B. | That people need heat and good lighting to work well |
C. | Money is a motivator |
D. | It makes no difference how you treat people at work in relation to their behaviour |
Answer» A. That people need to belong to a 'social group' |
948. |
Which of the following comprise the compensation function of HRM? |
A. | Job evaluation |
B. | Wage and salary Administration |
C. | Bonus |
D. | All of the above |
Answer» D. All of the above |
949. |
HR managers are generally the _______________ managers : |
A. | Line |
B. | Middle |
C. | Staff |
D. | Top |
Answer» C. Staff |
950. |
What could be the best approach for an organization to sustain in a dynamic environnent? |
A. | Be stagnant |
B. | Responsive to change |
C. | Reluctant to change |
D. | Merge with others |
Answer» B. Responsive to change |
951. |
Effective HRM leads to: |
A. | Organizational success |
B. | Organizational failure |
C. | Organizational complexity |
D. | Organizational inefficiency |
Answer» A. Organizational success |
952. |
Which of the following is the main responsibility of an HR department? |
A. | Attracting candidates for job |
B. | Ensure staff development |
C. | Keep employees motivated |
D. | All of the given options |
Answer» D. All of the given options |
953. |
The three important components in aligning business strategy with HR practice: |
A. | Business Strategy, Human Resource Practices, Organisational Capabilities |
B. | Marketing Strategy, Human Resource Practices, Organisational Capabilities |
C. | Business Strategy, Human Resource Practices, Organisational structure |
D. | Marketing Strategy, Human Resource Practices, Organisational structure |
Answer» A. Business Strategy, Human Resource Practices, Organisational Capabilities |
954. |
The following are the factors which come under ‘Work planning’ that is component systems of HRD |
A. | Contextual analysis |
B. | Role analysis |
C. | Performance appraisal |
D. | All the above |
Answer» D. All the above |
955. |
______ is the simple act of comparison & learning for organisational improvement |
A. | Benchmarking |
B. | Feedback |
C. | Ranking |
D. | Job evaluation |
Answer» A. Benchmarking |
956. |
HRD process variable include |
A. | Role clarity |
B. | Work planning |
C. | Better communication |
D. | All of the above |
Answer» D. All of the above |
957. |
What term refers to the knowledge, education, training, skills, and expertise of a firm’s workers? |
A. | human resources |
B. | human capital |
C. | intangible assets |
D. | knowledge assets |
Answer» B. human capital |
958. |
A _____ is a company’s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. |
A. | SWOT analysis |
B. | mission statement |
C. | strategy |
D. | tactic |
Answer» C. strategy |
959. |
The term _____ means contributing in a measurable way to achieving the company’s strategic goals. |
A. | competitive advantage |
B. | achievement success |
C. | value creation |
D. | success metric |
Answer» C. value creation |
960. |
Managers use a(n) _____ to measure the HR function’s effectiveness and efficiency in producing employee behaviors the company needs to achieve its strategic goals. |
A. | metric |
B. | HR Scorecard |
C. | benchmark |
D. | high performance work system |
Answer» B. HR Scorecard |
961. |
Effective human resource management could include all of the following responsibilities except _____. |
A. | placing the right person in the right job |
B. | training employees |
C. | controlling labor costs |
D. | all are responsibilities necessary for effective human resource management |
Answer» D. all are responsibilities necessary for effective human resource management |
962. |
Human resource managers generally exert _____ within the human resources department and _____ outside the human resources department. |
A. | line authority; implied authority |
B. | staff authority; line authority |
C. | line authority; staff authority |
D. | functional control; authoritarian control |
Answer» A. line authority; implied authority |
963. |
HR’s strategic architecture can be shown as: - |
A. | HR Function → HR System→ Employee Behaviors |
B. | HR System→ HR Function → Employee Behaviors |
C. | HR Function → Employee Behaviors → HR System |
D. | HR System → Employee Behaviors → HR Function |
Answer» A. HR Function → HR System→ Employee Behaviors |
964. |
Which activities are not associated with human resource planning? |
A. | Forward planning |
B. | Scenario planning |
C. | Time keeping |
D. | Succession planning |
Answer» C. Time keeping |
965. |
JA process is: - |
A. | Mostly informal |
B. | Specialized |
C. | Highly formal |
D. | Mostly technical |
Answer» C. Highly formal |
966. |
Why is job analysis so infused with organizational politics? Is it: |
A. | The process which could lead to contraction of employees in a department and therefore diminishing its power base. |
B. | A result of interdepartmental rivalry. |
C. | Because it is not an objective activity. |
D. | The process through which companies try to shed labour. |
Answer» A. The process which could lead to contraction of employees in a department and therefore diminishing its power base. |
967. |
Reasonable balance between demand and supply of labor is necessary in: - |
A. | Manpower planning |
B. | JD |
C. | Recruitment |
D. | JA |
Answer» A. Manpower planning |
968. |
Which of the following is not involved in manpower planning? |
A. | Analysis of requirements |
B. | Intuitive judgment |
C. | Forecast |
D. | Course of action |
Answer» B. Intuitive judgment |
969. |
Forecast requirements, besides demand, essentially take into account |
A. | Processes |
B. | Consumers |
C. | Supply of labor |
D. | Products |
Answer» C. Supply of labor |
970. |
Statement describing the values, objectives and goal of HR department is called ____ |
A. | HR vision |
B. | HR strategy |
C. | HR mission |
D. | HR design |
Answer» C. HR mission |
971. |
Method of data collection to back up a forecast of personnel needs ____ |
A. | IPS |
B. | PEEP |
C. | PAIR |
D. | HRIS |
Answer» D. HRIS |
972. |
Minimum acceptable qualifications required for a job are termed as: - |
A. | JS |
B. | JD |
C. | JA |
D. | Job Appraisal |
Answer» A. JS |
973. |
Job Enlargement means: - |
A. | Horizontal expansion |
B. | Vertical expansion |
C. | Diagonal expansion |
D. | Circular |
Answer» A. Horizontal expansion |
974. |
That which adds more of the same type of duties requiring same skills is: - |
A. | Job progression |
B. | Job enrichment |
C. | Job enlargement |
D. | Job relatedness |
Answer» C. Job enlargement |
975. |
Intelligence and memory of a person constitute______ characteristics: - |
A. | Psychological |
B. | Physical |
C. | Mental |
D. | Socia |
Answer» C. Mental |
976. |
The use of process criteria in job selection means that the individual is being assessed on _____. |
A. | The number of tasks they can process simultaneously. |
B. | A methodological approach to task completion. |
C. | How many tasks can be processed in a set amount of time. |
D. | The right way to complete a task successfully. |
Answer» D. The right way to complete a task successfully. |
977. |
Job analysis can be performed in all of the following ways except: |
A. | Observing hourly work |
B. | Reviewing interviews conducted with departing employees |
C. | Studying diaries or daily journals that manager kept over a three-month period |
D. | Giving workers checklists to indicate which tasks on the list are performed |
Answer» A. Observing hourly work |
978. |
HRM has primary responsibility for all of these implementation variables except: |
A. | Task design |
B. | People |
C. | Reward systems |
D. | Organization structure |
Answer» D. Organization structure |
979. |
Which of these is the process of getting detailed information about jobs? |
A. | Job design |
B. | Job description |
C. | Job analysis |
D. | Job skills |
Answer» C. Job analysis |
980. |
In which of these steps, the HR manager attempts to ascertain the supply of and demand for various types of human resources? |
A. | Forecasting |
B. | Program implementation |
C. | Evaluation |
D. | Goal setting |
Answer» A. Forecasting |
981. |
To anticipate the human resource needs of the organization based on some previous data or managerial judgment is known as; |
A. | Demand forecasting |
B. | Supplies forecasting |
C. | Financial forecasting |
D. | Sales forecasting |
Answer» A. Demand forecasting |
982. |
HRP addresses which of the following needs of the employees |
A. | Social |
B. | Development |
C. | Economic |
D. | All of the above |
Answer» B. Development |
983. |
Manpower planning is more important if the organization’s goals include |
A. | Rapid expansion |
B. | Stable growth |
C. | Identifying the marketing mix |
D. | All of the above |
Answer» A. Rapid expansion |
984. |
Certain jobs require planning activities projecting 1 or 2 even more years in future. These jobs are: |
A. | Unskilled jobs |
B. | Semi skilled jobs |
C. | High skilled jobs |
D. | All of the above |
Answer» C. High skilled jobs |
985. |
An HR Plan is influenced by |
A. | Goals of the organization |
B. | Government policies |
C. | Types of employees and tasks they perform |
D. | All of the above |
Answer» D. All of the above |
986. |
A strategic plan must adopt to |
A. | Social Structure |
B. | Economic Policies |
C. | Environmental Circumstances |
D. | All of the above |
Answer» C. Environmental Circumstances |
987. |
The actual achievements compared with the objectives of the job is |
A. | Job performance |
B. | Job evaluation |
C. | Job description |
D. | None of the above |
Answer» A. Job performance |
988. |
The following is (are) concerned with developing a pool of candidates in line with the human resources plan |
A. | Development |
B. | Training |
C. | Recruitment |
D. | All the above |
Answer» C. Recruitment |
989. |
The following type of recruitment process is said to be a costly affair. |
A. | Internal recruitment |
B. | External recruitment |
C. | Cost remains same for both types |
D. | none |
Answer» B. External recruitment |
990. |
_______ can be defined as a written record of the duties, responsibilities and conditions of job. |
A. | Job description |
B. | Job specification |
C. | Job profile |
D. | None of the above |
Answer» A. Job description |
991. |
What is that describes the duties of the job, authority relationship, skills requirement, conditions of work etc. |
A. | Job analysis |
B. | Job enlargement |
C. | Job enrichment |
D. | Job evaluation |
Answer» A. Job analysis |
992. |
Arrange the following staffing procedure in the correct sequence
|
A. | (ii), (i), (iv) and (iii) |
B. | (i), (ii), (iii) and (iv) |
C. | (ii), (i), (iii) and (iv) |
D. | (ii), (iii), (i) and (iv) |
Answer» A. (ii), (i), (iv) and (iii) |
993. |
Training information system included |
A. | Training aids |
B. | Internal and external faculty |
C. | Training resources |
D. | Training needs |
Answer» D. Training needs |
994. |
_______ is the process of estimating the quantity and quality of people required to meet future needs of the organisation. |
A. | Demand forecasting |
B. | Supply forecasting |
C. | Environmental forecasting |
D. | None of the above |
Answer» A. Demand forecasting |
995. |
Which of the below given options are the forecasting techniques used?
|
A. | A & C |
B. | B & C |
C. | A, B & C |
D. | A & B |
Answer» D. A & B |
996. |
The process of determining the tasks that make-up a job and the skills, abilities and responsibilities needed to perform the job is called |
A. | Job Analysis |
B. | Job Description |
C. | Job Enrichment |
D. | All of the above |
Answer» A. Job Analysis |
997. |
Selection is concerned with___________________ |
A. | The activity to select a suitable pool of candidates. |
B. | Always stimulating by the departure of an employee. |
C. | Always ascertaining a candidate’s personality to ensure a suitable fit. |
D. | Applying appropriate techniques and methods to select a candidate. |
Answer» D. Applying appropriate techniques and methods to select a candidate. |
998. |
Career planning involves determination of path of movement of an individual over-time |
A. | Lateral |
B. | Upward |
C. | Downward |
D. | Stationary |
Answer» B. Upward |
999. |
Some of the most popular methods of attracting applicants include: |
A. | Radio and TV advertisement |
B. | Press advertising |
C. | Employee referral schemes |
D. | Commercial job boards |
Answer» B. Press advertising |
1000. |
Selection methods can include: |
A. | Interviews |
B. | Ability tests |
C. | References |
D. | A trial periods |
Answer» D. A trial periods |
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