McqMate
Chapters
1. |
Organizational Behaviour is a study of investigating the impact of: |
A. | Employees' behaviour in an organization |
B. | Societal behaviour on an organization |
C. | Country's culture on an organization |
D. | Country's economy on an organization |
Answer» A. Employees' behaviour in an organization |
2. |
Which of the following term is used to identify, "what the job holder does"? "how it is done"? & "why it is done"? |
A. | Job specification |
B. | Job evaluation |
C. | Job description |
D. | Job title |
Answer» C. Job description |
3. |
Which of the following term is used to identify the physical & mental skills, required to perform by an individual within a particular position in an organization? |
A. | Job title |
B. | Job specification |
C. | Job description |
D. | Job evaluation |
Answer» C. Job description |
4. |
Jobs are compensated on the basis of: |
A. | Job analysis |
B. | Job specification |
C. | Job worth |
D. | Job description |
Answer» A. Job analysis |
5. |
____________ is the main source of innovations. |
A. | Upgraded technology |
B. | Human mind |
C. | Competitors' pressure |
D. | Research & Development |
Answer» B. Human mind |
6. |
Which of the following HR function is the basic element of recruitment? |
A. | Attract the job applicants for the particular post |
B. | Select the best one among all applicants |
C. | Train the people as per organizational requirements |
D. | Fire the non-performing employees |
Answer» A. Attract the job applicants for the particular post |
7. |
“A person is known by the company he/she keeps”; is well described by which of the term? |
A. | Prejudice |
B. | Stereotype |
C. | Introversion |
D. | Extroversion |
Answer» B. Stereotype |
8. |
Terms "Interpersonal skills" and "Human skills" are used for: |
A. | Two different skills |
B. | Different managerial skills |
C. | Operational skills |
D. | Same managerial skills |
Answer» D. Same managerial skills |
9. |
Which of the following abilities are categorized as the Technical skill of an individual? |
A. | Judgment & creativity |
B. | Analysis & communication |
C. | Knowledge & proficiency |
D. | Innovation & advancement |
Answer» C. Knowledge & proficiency |
10. |
The intellectual & mechanical process used by an organization to transform inputs into outputs is termed as: |
A. | Task |
B. | People |
C. | Structure |
D. | Technology |
Answer» D. Technology |
11. |
Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine? |
A. | Staff |
B. | Functional |
C. | Line |
D. | Implied |
Answer» C. Line |
12. |
Which one of the following is NOT the benefit of making teams? |
A. | Every member is mutually accountable within a team |
B. | Teams enable organizations to better utilize employees' talents |
C. | Teams create trust and a collaborative culture |
D. | Teams always perform better than individuals in all situations |
Answer» A. Every member is mutually accountable within a team |
13. |
Which one of the following is NOT the characteristic of a Virtual Team? |
A. | Lack of nonverbal signals |
B. | Limited social contact |
C. | Increased social relationship |
D. | Ability to overcome time and space constraints |
Answer» C. Increased social relationship |
14. |
Which of the following functions of HRM deals with 'Collective Bargaining'? |
A. | Staffing |
B. | Forecasting |
C. | Employee-assistance management |
D. | Employee-relations management |
Answer» D. Employee-relations management |
15. |
'There is no need to make any new appointment'; therefore, the organization has transferred Mr. Jaison to another branch. This step of the organization is taken to: |
A. | Increase the labour supply than demand |
B. | Maintain the balance of labour supply and demand |
C. | Decrease the labour supply than demand |
D. | Devastate the balance of labour supply and demand |
Answer» C. Decrease the labour supply than demand |
16. |
A test conducted to ensure the biological fitness of an individual by identifying the presence of any inherited diseases like diabetese, heart diseases, neurological disorders etc, is termed as: |
A. | Hereditary testing |
B. | Gene testing |
C. | Instinct testing |
D. | Genetic testing |
Answer» B. Gene testing |
17. |
Which of the given employment testing approach requires individuals to perform activities similar to those they might encounter in an actual job? |
A. | In-basket technique |
B. | Role playing |
C. | Interview simulations |
D. | Case study |
Answer» B. Role playing |
18. |
According to which of the following interview type, several applicants are being interviewed by one or more company representatives? |
A. | One-to-one interview |
B. | Panel interview |
C. | Group interview |
D. | Stress interview |
Answer» C. Group interview |
19. |
'Material wastage has increased to greater extent due to using outdated machinery'. This issue can be resolved by: |
A. | Train machine operators regarding its operations |
B. | Replacing the existing machinery with the new one |
C. | Using new raw material in production |
D. | No action is required as it is not a noticeable issue |
Answer» B. Replacing the existing machinery with the new one |
20. |
Previous company records & customer satisfaction surveys may serve as a source for: |
A. | Cultivating learning culture within the organization |
B. | Determining deficiencies that require training |
C. | Developing career development plans for employees |
D. | Identifying training outcomes through evaluation |
Answer» B. Determining deficiencies that require training |
21. |
Evaluation of training program is conducted: |
A. | At the initial stage while design a training |
B. | Prior to need assessment phase |
C. | Parallel to design a training content |
D. | At the last stage of training |
Answer» D. At the last stage of training |
22. |
HR managers play vital role in: |
A. | Setting production targets |
B. | Formulating strategies |
C. | Publishing financial statements |
D. | Preparing reports for shareholders |
Answer» A. Setting production targets |
23. |
Which of the following are the groups of social nature that are formed around friendship and common interests? |
A. | Formal |
B. | Structured |
C. | Informal |
D. | Unstructured |
Answer» D. Unstructured |
24. |
Initially the personnel department was only involved in: |
A. | Recruitment & selection |
B. | Compensation & benefits |
C. | Training & development |
D. | Scheduling vacations |
Answer» D. Scheduling vacations |
25. |
'Career counselling' is part of which of the following functions of HRM? |
A. | Compensation & benefits |
B. | Planning & selection |
C. | Training & development |
D. | Maintenance of HRIS |
Answer» C. Training & development |
26. |
'Fair employment legislation' is applicable to which of the following? |
A. | Collective bargaining |
B. | Planning & selection |
C. | Training & development |
D. | Grapevine network |
Answer» B. Planning & selection |
27. |
Which one of the following is NOT included in 'Training and Development'? |
A. | Orientation |
B. | Career development |
C. | Employee education |
D. | Recruitment |
Answer» D. Recruitment |
28. |
Jamal Enterprises' top management refused to consider its female marketing manager for the post of Vice President. This action of the company is representing which of the following? |
A. | Gender discrimination |
B. | Legal consideration |
C. | Reverse discrimination |
D. | Glass ceiling effect |
Answer» A. Gender discrimination |
29. |
The process of discovering potential candidates for actual or anticipated organizational vacancies is known as: |
A. | HR planning |
B. | Job analysis |
C. | Recruitment |
D. | Selection |
Answer» D. Selection |
30. |
The hiring process comprises which of the following steps? |
A. | Selection, Recruitment & performance appraisals |
B. | Recruitment, Selection & Socialization |
C. | Selection, Orientation & Development |
D. | Job analysis, Selection & Training |
Answer» B. Recruitment, Selection & Socialization |
31. |
Which of the following defines the process of 'Recruitment'? |
A. | Forecasting the demand of human resources |
B. | Forecasting the supply of human resources |
C. | Discovering potential job candidates for a particular position |
D. | Making a “hire” or “no hire” decisions |
Answer» C. Discovering potential job candidates for a particular position |
32. |
The number of people hired for a particular job compared to the number of individuals in the applicant pool is often expressed as: |
A. | Application ratio |
B. | Recruitment ratio |
C. | Selection ratio |
D. | Employment ratio |
Answer» C. Selection ratio |
33. |
Which of the following test indicates the person’s inclination towards a particular occupation that provides satisfaction to that individual? |
A. | Vocational interest test |
B. | Cognitive aptitude test |
C. | Personality test |
D. | Psychomotor abilities test |
Answer» A. Vocational interest test |
34. |
All of the following areas are covered in an employee orientation program, EXCEPT: |
A. | Organizational history |
B. | Employee benefits |
C. | Organizational issues |
D. | Organizational politics |
Answer» D. Organizational politics |
35. |
Which of the following term reflects the process of preparing organizational people according to the future needs? |
A. | Learning |
B. | Training |
C. | Development |
D. | Need analysis |
Answer» B. Training |
36. |
Which of the following term best represents the individuals who have interests in an organization and are influenced by it? |
A. | Workforce |
B. | Stakeholders |
C. | Customers |
D. | Stockholders |
Answer» B. Stakeholders |
37. |
Mr. Sharma was working as a computer operator, but he was unable to work in Ms. Rajaram Ltd. with the required speed. Due to this reason management has forcefully retired him & appointed a new person to replace him, the company is said to be indulged in: |
A. | Rightsizing |
B. | Affirmative action |
C. | Downsizing |
D. | Discrimination |
Answer» A. Rightsizing |
38. |
“Self-motivated & result oriented individuals with sound knowledge of combined cycle gas turbine power plant operations and practical experience of mechanical, electrical and I&C maintenance of plant.” This section of job advertisement represents which of the given term? |
A. | Job analysis |
B. | Job description |
C. | Job specification |
D. | Job evaluation |
Answer» C. Job specification |
39. |
Which of the following statement represents "effectiveness"? |
A. | Achieve most output in less time |
B. | Achieve mass production |
C. | Achieve most output with least input |
D. | Achieve organizational goals |
Answer» D. Achieve organizational goals |
40. |
With the emergence of Information Technology (IT), organizations are needed to perform which of the following activity in response to this new technological trend? |
A. | Job evaluation |
B. | Job specification |
C. | Job description |
D. | Job analysis |
Answer» D. Job analysis |
41. |
Which of the following is said to be the main focus of Organization Behavior? |
A. | How to become more effective in society |
B. | How to best utilize human resource |
C. | How to become environmental friendly |
D. | How to become a market leader |
Answer» B. How to best utilize human resource |
42. |
'Job specification' is said to be an outcome of which of the given term? |
A. | Job analysis |
B. | Job title |
C. | Job evaluation |
D. | Job worth |
Answer» A. Job analysis |
43. |
Technically HRIS is a/an: |
A. | System software |
B. | System hardware |
C. | Database system |
D. | Operating system |
Answer» A. System software |
44. |
HRIS is used to facilitate the decisions related to: |
A. | Overall organization |
B. | Employment planning |
C. | Sales forecasting |
D. | Resource allocation |
Answer» B. Employment planning |
45. |
As a result of which of the following activity, HRIS is gaining popularity day by day? |
A. | Generating organizational reports |
B. | Managing resources effectively |
C. | Retrieving timely information |
D. | Handling bundles of data |
Answer» A. Generating organizational reports |
46. |
HR department maintains _______________ records. |
A. | Employee |
B. | Sales |
C. | Production |
D. | Inventory |
Answer» A. Employee |
47. |
Why organizational goals should be measurable? |
A. | Ensure goal ambiguity |
B. | Ensure goal attainment |
C. | Put high effort |
D. | Encourage employee participation |
Answer» B. Ensure goal attainment |
48. |
_______ is the main source of innovations. |
A. | Upgraded technology |
B. | Human mind |
C. | Competitors' pressure |
D. | Research & Development |
Answer» B. Human mind |
49. |
Which of the following emerged when individuals realized the strength they could gain by joining together to negotiate with employers? |
A. | Trade unions |
B. | Human relation movement |
C. | Employment legislations |
D. | None of the given options |
Answer» A. Trade unions |
50. |
Who is responsible to take corrective actions in response to unforeseen problems? |
A. | Liaison |
B. | Disturbance-handler |
C. | Figurehead |
D. | Spokesperson |
Answer» B. Disturbance-handler |
51. |
Which of the following role a manager performs as a Resource allocator? |
A. | Interpersonal role |
B. | Decisional role |
C. | Informational role |
D. | Supportive role |
Answer» B. Decisional role |
52. |
Under which of the following role, manager discusses issues and bargains with other units to gain advantages for their own unit? |
A. | Negotiator |
B. | Spokesperson |
C. | Disseminator |
D. | Entrepreneur |
Answer» A. Negotiator |
53. |
Organization is said to be an open system, because: |
A. | It operates within an environment |
B. | It operates in isolation |
C. | Its activities are random |
D. | Its activities are independent |
Answer» A. It operates within an environment |
54. |
Which of the following approach emphasizes the effect of psychological & social factors on employees’ performance? |
A. | Scientific approach |
B. | Rational approach |
C. | Human relations approach |
D. | Systematic approach |
Answer» C. Human relations approach |
55. |
How often HR planning process is implemented within an organization? |
A. | Continuously |
B. | Annually |
C. | Bi-annually |
D. | Quarterly |
Answer» A. Continuously |
56. |
Why organizations provide attractive salaries, fringe benefits, career development opportunities to their employees? |
A. | To retain valuable human resource |
B. | To be the market leader in the future |
C. | To attract more and more people |
D. | To enforce government regulations |
Answer» A. To retain valuable human resource |
57. |
An organization posts advertisement in the news paper as: “Approximate Gross salary is Rs. 30,000/ per month. In addition to above salary the candidate on appointment will also be entitled for other attractive benefits/facilities like pick and drop, indoor medical facility, housing subsidy etc”. This represents: |
A. | The organization’s policy for attracting more potential candidates |
B. | The organization is creating its positive image in the market |
C. | The organization is clearly defining the job position |
D. | The organization’s policy to retain valuable employees |
Answer» A. The organization’s policy for attracting more potential candidates |
58. |
A test conducted to ensure the biological fitness of an individual by identifying the presence of any inherited diseases like diabetese, heart diseases, neurological disorders etc, is termed as: |
A. | Hereditary testing |
B. | Gene testing |
C. | Instinct testing |
D. | Genetic testing |
Answer» B. Gene testing |
59. |
A practice used by different companies to reduce costs by transferring portions of work to outside provider rather than completing it internally is termed as: |
A. | Planning |
B. | Decentralization |
C. | Restructuring |
D. | Outsourcing |
Answer» D. Outsourcing |
60. |
People within a group who initiate the work, give new ideas and also collect information about the task, are actually performing: |
A. | Information collector roles |
B. | Task oriented roles |
C. | Relationship oriented roles |
D. | Individual roles |
Answer» B. Task oriented roles |
61. |
Organizations started emphasizing on making rules and regulations during: |
A. | Mechanistic period |
B. | Legalistic period |
C. | Catalytic period |
D. | Strategic period |
Answer» B. Legalistic period |
62. |
Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others? |
A. | Power |
B. | Influence |
C. | Authority |
D. | Command |
Answer» C. Authority |
63. |
SWOT Analysis is a tool for: |
A. | Determining the mission |
B. | Dividing missons into goals |
C. | Scanning the environment |
D. | Monitoring frequent performances |
Answer» C. Scanning the environment |
64. |
What comes prior to environmental scanning of an organization? |
A. | Determining organizational mission |
B. | Monitoring the action plans |
C. | Developing budgets for plans |
D. | None of the given options |
Answer» A. Determining organizational mission |
65. |
What measure should be needed to ensure effective recruitment? |
A. | Keep pool of large size to get best out of it |
B. | Address personnel needs of applicants |
C. | Meet economies of scale for an organization |
D. | Clearly understand organizational goals |
Answer» A. Keep pool of large size to get best out of it |
66. |
Which of the following is a process of attracting individuals on timely basis, in sufficient numbers and with appropriate qualifications, to apply for jobs with an organization? |
A. | Selection |
B. | Recruitment |
C. | Staffing |
D. | Enrollment |
Answer» B. Recruitment |
67. |
The extent to which an employment selection test provides consistent results is known as: |
A. | Reliability |
B. | Dependability |
C. | Consistency |
D. | Trustworthiness |
Answer» C. Consistency |
68. |
Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength? |
A. | Cognitive aptitude test |
B. | Job knowledge test |
C. | Vocational interest test |
D. | Psychomotor abilities test |
Answer» D. Psychomotor abilities test |
69. |
Which of the following source can be used to ensure the authentication of the information provided by the job applicant? |
A. | Reference check |
B. | Criminal record |
C. | Application form |
D. | Credit history |
Answer» A. Reference check |
70. |
Background investigations and reference checks are considered to verify candidate’s _____________ |
A. | Age |
B. | Marital status |
C. | Credentials |
D. | Gender |
Answer» C. Credentials |
71. |
Non-Muslims are not allowed to enter the territory of Mekkah & Madina, due to this restriction, McDonalds made local hiring for its subsidiaries in these regions. Which hiring approach they have adopted in response to this limitation? |
A. | Parent-country national |
B. | Host-country national |
C. | Third-country national |
D. | Headquarter national |
Answer» B. Host-country national |
72. |
HRM is said to be effective when ______________ is achieved. |
A. | Minimization of wastage |
B. | Cohesive work environment |
C. | Customer satisfaction |
D. | Large market share |
Answer» C. Customer satisfaction |
73. |
"Effectiveness" is represented by: |
A. | Doing things before time |
B. | Doing right things right |
C. | Doing things in minimum time |
D. | Doing things with minimum resources |
Answer» B. Doing right things right |
74. |
Which of the following defines the levels of authority to perform the assigned tasks? |
A. | Labour union |
B. | Competitor's threat |
C. | Organizational structure |
D. | Pressure group |
Answer» C. Organizational structure |
75. |
The actions of people at work place are studied under which of the following discipline? |
A. | Psychology |
B. | Organizational behaviour |
C. | Sociology |
D. | Anthropology |
Answer» B. Organizational behaviour |
76. |
Job specification is a statement that represents: |
A. | Required skills |
B. | Specific qualification |
C. | Personality traits |
D. | All of the given options |
Answer» D. All of the given options |
77. |
Which of the following is served as criteria for declaring a particular job as worth-full? |
A. | Physical motion |
B. | Significance of task |
C. | Mental stress |
D. | Long working hours |
Answer» B. Significance of task |
78. |
The thorough & detailed study regarding jobs within an organization is termed as: |
A. | Job analysis |
B. | Job description |
C. | Job specification |
D. | Job evaluation |
Answer» A. Job analysis |
79. |
The three most important job-related attitudes are: |
A. | Job involvement, organizational commitment and job enrichment |
B. | Job satisfaction, job orientation and organizational commitment |
C. | Job satisfaction, job involvement and organizational commitment |
D. | Job satisfaction, job enlargement and organizational behaviour |
Answer» C. Job satisfaction, job involvement and organizational commitment |
80. |
Which of the following term describes the unique combination of psychological traits that describes a person’s behaviours? |
A. | Perception |
B. | Personality |
C. | Attitude |
D. | Ability |
Answer» B. Personality |
81. |
Successful managers are: |
A. | Efficient & effective |
B. | Goal achievers |
C. | Strict to employees |
D. | Policy makers |
Answer» A. Efficient & effective |
82. |
Which of the following is an online recruitment method engaged in by a single employer or group of employers to attract a large number of applicants? |
A. | Job fairs |
B. | Recent grads |
C. | Internship programs |
D. | Recruiting sites |
Answer» D. Recruiting sites |
83. |
Which of the given statement reflects the Relationship between HRM & Management? |
A. | Both are same |
B. | Management is one aspect of HRM |
C. | HRM is one aspect of Management |
D. | No relationship exists |
Answer» C. HRM is one aspect of Management |
84. |
Entrepreneurs are said to perform the: |
A. | Interpersonal role |
B. | Informational role |
C. | Supportive role |
D. | Decisional role |
Answer» D. Decisional role |
85. |
Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine? |
A. | Staff |
B. | Functional |
C. | Line |
D. | Implied |
Answer» B. Functional |
86. |
Which one of the following is NOT the advantage of Workforce Diversity? |
A. | Increased creativity and flexibility |
B. | Decreased problem-solving skills |
C. | Multiple perspectives |
D. | Greater openness to new ideas |
Answer» B. Decreased problem-solving skills |
87. |
The best hiring occurs when the goals of which of the following should consistent to each other? |
A. | HR managers, Finance managers |
B. | Head office, Branch |
C. | Organization, Individual |
D. | Lower managers, Top managers |
Answer» C. Organization, Individual |
88. |
Which of the following method includes the exchange of information between organizational member & the applicant through a goal-oriented conversation? |
A. | Counselling simulations |
B. | Vocational interest test |
C. | Role playing |
D. | Employment interview |
Answer» D. Employment interview |
89. |
The process by which people acquire skills & abilities required to perform jobs at hand, is known as: |
A. | Learning |
B. | Training |
C. | Development |
D. | Need analysis |
Answer» B. Training |
90. |
Which of the following department is responsible for handling safety & health issues of employees? |
A. | HR department |
B. | Procurement department |
C. | Finance department |
D. | Marketing department |
Answer» A. HR department |
91. |
Organizations started giving more focus on the quality of work life (QWL) during: |
A. | 1960-70 |
B. | 1970-80 |
C. | 1980-90 |
D. | 1990-2000 |
Answer» D. 1990-2000 |
92. |
Which of the following is a forecasting technique that involves experimenting a real-world situation through a mathematical model? |
A. | Simulation |
B. | Modelling |
C. | Mock-up |
D. | Replication |
Answer» A. Simulation |
93. |
Which of the following information is NOT collected through observation method while conducting job analysis? |
A. | Who is monitoring the task? |
B. | What task has done? |
C. | How task has done? |
D. | How long a task has taken to complete? |
Answer» A. Who is monitoring the task? |
94. |
Which of the following is a process of attracting individuals on timely basis, in sufficient numbers and with appropriate qualifications, to apply for jobs with an organization? |
A. | Selection |
B. | Recruitment |
C. | Staffing |
D. | Enrollment |
Answer» B. Recruitment |
95. |
Which of the following method is used to inform employees about the company's job openings? |
A. | Job publishing |
B. | Job declaration |
C. | Job posting |
D. | Job listing |
Answer» A. Job publishing |
96. |
Which of the following is a test validation method that determines whether a test measures certain traits that are important in performing a job or not? |
A. | Concept validity |
B. | Criterion validity |
C. | Construct validity |
D. | Content validity |
Answer» C. Construct validity |
97. |
During which of the following interview, an interviewer asks probing and open-ended questions? |
A. | Structured interview |
B. | Unstructured interview |
C. | Formal interview |
D. | Planned interview |
Answer» B. Unstructured interview |
98. |
Which of the following source can be used to ensure the authentication of the information Provided by the job applicant? |
A. | Reference check |
B. | Criminal record |
C. | Application form |
D. | Credit history |
Answer» A. Reference check |
99. |
Which of the following department of an organization performs the managerial function of matching organizational needs with the skills & abilities of the employees? |
A. | Finance department |
B. | Marketing department |
C. | Production department |
D. | Human Resource department |
Answer» D. Human Resource department |
100. |
Which of the following component of attitude represents a person’s opinions, knowledge, and information? |
A. | Affective component |
B. | Cognitive component |
C. | Behavioural component |
D. | Objective component |
Answer» B. Cognitive component |
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