| 1. |
Material Requirement Planning(MRP) utilizes software applications for scheduling _________. |
| A. | sales management. |
| B. | production processes. |
| C. | marketing techniques. |
| D. | human resource management. |
| Answer» B. production processes. | |
| 2. |
ERP supports __________ currency value. |
| A. | multiple. |
| B. | single. |
| C. | three. |
| D. | five. |
| Answer» A. multiple. | |
| 3. |
ERP package will handle ________ business functionalities. |
| A. | one. |
| B. | two. |
| C. | three. |
| D. | all. |
| Answer» D. all. | |
| 4. |
The most important step of ERP implementation is _________ phase. |
| A. | installing. |
| B. | training. |
| C. | gap analysis. |
| D. | testing. |
| Answer» C. gap analysis. | |
| 5. |
An enterprise is a group of people with ________. |
| A. | common goal. |
| B. | separate goal for each department. |
| C. | multiple goals. |
| D. | two or more goals. |
| Answer» A. common goal. | |
| 6. |
In _________, entire organization is considered as a system and the departments are its subsystem. |
| A. | business way. |
| B. | general. |
| C. | enterprise way. |
| D. | planning. |
| Answer» C. enterprise way. | |
| 7. |
An information system produces information using the ________ cycle. |
| A. | data analysis. |
| B. | input-process-output. |
| C. | input-output. |
| D. | process-input-output. |
| Answer» B. input-process-output. | |
| 8. |
__________ used to support the old process to become useful in the new
|
| A. | transitioning the information. |
| B. | software management. |
| C. | front-office software. |
| D. | information system. |
| Answer» A. transitioning the information. | |
| 9. |
Which of the following method is used to produce reports about data. |
| A. | decision support systems. |
| B. | executive information systems. |
| C. | query/report writing tool. |
| D. | all the above. |
| Answer» D. all the above. | |
| 10. |
_________ approaches reduces data redundancy and provide update information. |
| A. | legacy system. |
| B. | information system. |
| C. | integrated data model. |
| D. | data base. |
| Answer» C. integrated data model. | |
| 11. |
The elapsed time between placing an order and it receiving it is also known as _____. |
| A. | elapsed time. |
| B. | waiting time. |
| C. | time interval. |
| D. | expected time. |
| Answer» A. elapsed time. | |
| 12. |
In order to reduce the lead times, the organization should have an efficient __________ system. |
| A. | purchasing. |
| B. | production planning. |
| C. | inventory. |
| D. | integrated inventory. |
| Answer» D. integrated inventory. | |
| 13. |
Customer specific products are also known as __________. |
| A. | make-to-stock. |
| B. | make-to-order. |
| C. | goods. |
| D. | expected products. |
| Answer» B. make-to-order. | |
| 14. |
Using __________ system, business can gain effective control over engineering change orders. |
| A. | engineering change control. |
| B. | engineering change order. |
| C. | inventory. |
| D. | production planning. |
| Answer» A. engineering change control. | |
| 15. |
In the case of make-to-order items, the ERP systems save time by integrating with _______ systems. |
| A. | engineering change control. |
| B. | engineering change order. |
| C. | cad and cam. |
| D. | cad. |
| Answer» C. cad and cam. | |
| 16. |
The __________ planning features of most ERP systems offer, both rough cut and detailed capacity planning. |
| A. | capacity. |
| B. | production. |
| C. | marketing. |
| D. | test. |
| Answer» A. capacity. | |
| 17. |
_________ is a key issue in the formation of strategic plans in companies. |
| A. | computerized. |
| B. | quantity. |
| C. | quality. |
| D. | flexibility. |
| Answer» D. flexibility. | |
| 18. |
The business information has _______ fundamental characteristics. |
| A. | 1 |
| B. | 2 |
| C. | 3 |
| D. | many |
| Answer» C. 3 | |
| 19. |
The CRM system consist of ____ components. |
| A. | 2. |
| B. | 3. |
| C. | 5. |
| D. | many. |
| Answer» B. 3. | |
| 20. |
_________ is the first phase in BPR. |
| A. | begin organizational change. |
| B. | identifying bpr opportunities. |
| C. | reengineering the process. |
| D. | blueprint the new business system. |
| Answer» A. begin organizational change. | |
| 21. |
The first step in business strategy is ________. |
| A. | planning. |
| B. | develop blueprint. |
| C. | marketing. |
| D. | assessment. |
| Answer» D. assessment. | |
| 22. |
During the ___________ session the reengineering must also consider new technologies. |
| A. | planning |
| B. | implementing. |
| C. | brainstorming. |
| D. | training. |
| Answer» C. brainstorming. | |
| 23. |
The reengineering team must consider _________ in the redesign of a process. |
| A. | all resources. |
| B. | all process stakeholders. |
| C. | existing system. |
| D. | legacy system. |
| Answer» B. all process stakeholders. | |
| 24. |
The ________ contains models of the redesigned organizational structure. |
| A. | planning report. |
| B. | blueprint. |
| C. | marketing strategy. |
| D. | implementation report. |
| Answer» B. blueprint. | |
| 25. |
Transforming the workforce will require a _________. |
| A. | array of activities. |
| B. | blueprint. |
| C. | training and education. |
| D. | planning. |
| Answer» A. array of activities. | |
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