Chapter: Organising
1.

Which of the following activities is better decentralised in the typical organisation?

A. Operations management
B. Information systems design
C. Purchasing capital equipment
D. Controlling international cash flows
Answer» A. Operations management
2.

Factors affecting organizational behavior is/are

A. People
B. Enviournment
C. Technology
D. All the above
Answer» D. All the above
3.

Which organisational structure facilitates occupational specialisation,

A. Functional structure
B. Horizontal structure
C. Network structure
D. Divisional structure
Answer» A. Functional structure
4.

As we go higher up in the management hierarchy the scope of authority

A. Increases
B. Decreases
C. Remains same
D. None of the above
Answer» A. Increases
5.

Which of the following is not an example of 'structure?

A. Supplies of materials
B. Rules and procedures
C. Formal hierarchy
D. Information systems
Answer» A. Supplies of materials
6.

An organizational chart describes:

A. The relationship between the different departments and their personnel
B. The company goals
C. The function each person performs.
D. Both B and C
Answer» A. The relationship between the different departments and their personnel
7.

Choose the correct sequence of steps to be followed in an organizing process.

A. Departmentalisation, Establishing reporting relationships, Assignment of duties, Identification and division of work
B. Identification and division of work, Assignment of duties, Departmentalisation, Establishing reporting relationships
C. Identification and division of work, Establishing reporting relationships, Departmentalisation, Assignment of duties
D. Identification and division of work, Departmentalisation, Assignment of duties, Establishing reporting relationships
Answer» D. Identification and division of work, Departmentalisation, Assignment of duties, Establishing reporting relationships
8.

For An employee Authority granted should be

A. Equal to the responsibility entrusted to him
B. Less than the responsibility entrusted to him
C. More than the responsibility entrusted to him
D. All of the above
Answer» A. Equal to the responsibility entrusted to him
9.

Employee relationships are major element of occupation of

A. Marketing manager
B. Account manager
C. Finance manager
D. Human resource manager
Answer» D. Human resource manager
10.

When the "voice of customers" is brought into the organization, which of the following organizational structures work best?

A. Virtual teams
B. Cross functional teams
C. Matrix
D. Line and staff
Answer» B. Cross functional teams
11.

The average loss of manpower due to leave, retirement, death, transfer, discharge, etc to calculate the need for manpower is known as

A. Work load analysis
B. Forecasting
C. Job analysis
D. Workforce analysis
Answer» D. Workforce analysis
12.

Which of the following is not ways to departmentalize

A. By function
B. By employee
C. By process
D. By product
Answer» B. By employee
13.

Choose option that is not a feature of formal organisation?

A. It specifies the relationships among various job positions
B. The standards of behaviour of employees are evolved from group norms
C. It is deliberately designed by the top management
D. It places less emphasis on interpersonal relationships among the employees
Answer» B. The standards of behaviour of employees are evolved from group norms
14.

A strategy of jog design that increases job depth by meeting employees needs for psychological growth

A. Job rotational
B. Job enlargement
C. Job engagement
D. Job enrichment
Answer» D. Job enrichment
15.

A job is evaluated based on essential information is

A. Job description
B. Job enrichment
C. Job ranking
D. Job enlargement
Answer» A. Job description
16.

Which of the following characteristics under Job specification

A. Psychological characteristics
B. Physical characteristics
C. Personal characteristics
D. All of the above
Answer» D. All of the above
17.

Higher management levels retains decision-making authority in organisation is said to be

A. Decentralised
B. Centralised
C. Fragmented
D. All the above
Answer» B. Centralised
18.

The record of outcomes produced on a specific job function or activity during a specific time period is called

A. Work function
B. Evaluation
C. Performance
D. None of the above
Answer» C. Performance
19.

Information on the human attributes in terms of education, skills, aptitudes, and experience necessary to perform a job effectively is

A. Job evaluation
B. Job specification
C. Job description
D. Job analysis
Answer» B. Job specification
20.

Career development is defined as

A. Providing information to students about opportunities of employment
B. Determining the potentialities of students for a suitable career
C. Conscious determination of career aspirations and potentialities of employees and matching them with the organisation’s needs
D. Providing counselling to students to choose their careers
Answer» C. Conscious determination of career aspirations and potentialities of employees and matching them with the organisation’s needs
21.

Human Resource planning is compulsory for

A. Base for recruitment
B. Base for selection policy
C. Effective employee development programme
D. All the above
Answer» D. All the above
22.

Appointing someone on a post that is at same wages/rank refers to

A. Internal recruiters
B. Employee referral
C. Lateral hiring
D. Sourcing
Answer» C. Lateral hiring
23.

360° appraisal means?

A. A process that provides an employee opportunity in decision making
B. A process that provides an officer opportunity of feedback about own performance
C. Both A and B
D. A process that provides an employee with feedback about his / her workplace performance
Answer» D. A process that provides an employee with feedback about his / her workplace performance
24.

Identify the related step in organising process being mentioned in the below lines. Hari has joined as a Creative Head in an entertainment company. He always ensures that the work has been divided into small and manageable activities and also the activities of similar nature are grouped together.

A. Identification and division of work
B. Departmentalisation
C. Assignment of duties
D. Establishing reporting relationships
Answer» B. Departmentalisation
25.

Find correct one which cannot be delegated?

A. Responsibility and accountability
B. Authority and responsibility
C. Accountability and responsibility
D. All of the above
Answer» A. Responsibility and accountability
26.

Training & Development program in international Human Resource Management should give attention to

A. Understanding of the cultural environment of the host country
B. Improvement of technical expertise
C. Promotion of efficiency of personnel in the host country
D. All the above
Answer» D. All the above
27.

Linkedin, Twittter, facebook are used for recruitment is

A. Media recruiting
B. Social recruiting
C. External recruiting
D. Internal recruiting
Answer» B. Social recruiting
28.

Why grievances to be redressed?

A. Collective disputes conversion
B. Affects the management
C. Affects the individual
D. All the above
Answer» D. All the above
29.

Termination of employee by an owner besides will of worker is /are

A. Screening
B. Dismissal
C. Firing
D. Both B and C
Answer» D. Both B and C
30.

Manpower planning is

A. Estimating the turnover likely to happen in near future
B. Identifying the skills / filling up the requirements
C. Determining the jobs to be done / identifying the skills / estimating the exists likely / filling up the requirements
D. Determining the jobs to be done
Answer» C. Determining the jobs to be done / identifying the skills / estimating the exists likely / filling up the requirements
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