McqMate
| 1. |
The form of ethics that endeavors to help professionals decide what to do when they are confronted with a case or situation that raises an ethical question or moral problem is referred to as: |
| A. | Professional ethics. |
| B. | Business ethics. |
| C. | Organizational ethics. |
| D. | Ethical climate. |
| Answer» B. Business ethics. | |
| 2. |
A document prepared to guide organisation members when encountering ethical dilemmas is a(n) . |
| A. | Code of ethics. |
| B. | Code of conduct. |
| C. | Outline of expected behaviours. |
| D. | List of rules and responsibilities. |
| Answer» A. Code of ethics. | |
| 3. |
According to the text, which of the following designates the correct sequential progression? |
| A. | Values, beliefs, behaviour and attitude. |
| B. | Values, attitudes, beliefs, and behaviour. |
| C. | Values, behaviour, beliefs and attitudes. |
| D. | Values, beliefs, attitudes, and behaviour. |
| Answer» D. Values, beliefs, attitudes, and behaviour. | |
| 4. |
is essential at work because you must be able to work with others, especially if you don’t always agree with them. |
| A. | Communication. |
| B. | Honesty. |
| C. | Cooperation. |
| D. | Integrity. |
| Answer» C. Cooperation. | |
| 5. |
Utilitarianism is an approach in ethics that means: |
| A. | Fairness is the fundamental aspect of ethical conduct and people in a dispute should look at the situation outside of their own vested interests in the outcome to decide what is right. |
| B. | Journalists often face conflicts among ethical principles in the course of their work and must often make difficult decisions. |
| C. | Not all ethical precepts can be applied in all situations, but they do provide useful guidelines for media professionals in their behavior. |
| D. | Whatever does the most good for the most number of people is best. |
| Answer» D. Whatever does the most good for the most number of people is best. | |
| 6. |
The set of processes developed in an organisation to create, gather, store, transfer, and apply knowledge, best describes as: |
| A. | Knowledge Assets. |
| B. | Knowledge Workers. |
| C. | Knowledge Management. |
| D. | Business Process Outsourcing. |
| Answer» C. Knowledge Management. | |
| 7. |
If a company has resources which have economic value, difficult to imitate, non- substitutable and not readily available, then the company can generate which of the following advantage? |
| A. | Knowledge Advantage. |
| B. | Competitive Advantage. |
| C. | Capital Advantage. |
| D. | Financial Advantage. |
| Answer» B. Competitive Advantage. | |
| 8. |
Which of the following is NOT the technique to become Wiser? |
| A. | Gain balance by considering many aspects of the one situation at the same time. |
| B. | Don\t just know what\s best. Also do it. |
| C. | Learn through various types of hands-on training. |
| D. | Consider the ways others are different from you. |
| Answer» C. Learn through various types of hands-on training. | |
| 9. |
Which of the following statements in relation to stress is FALSE? |
| A. | Stress is the imbalance between the demands of everyday life and the ability to cope. |
| B. | Stress is caused by external pressures, such as work. |
| C. | Too much stress can affect a person’s ability to function effectively. |
| D. | Stress can involve any interference that disturbs a person’s emotional and physical well- being. |
| Answer» B. Stress is caused by external pressures, such as work. | |
| 10. |
The best way to protect the body from the harmful effects of stress is to: |
| A. | Learn how to manage it. |
| B. | Learn how to avoid it. |
| C. | Take your anger out on inanimate objects. |
| D. | Take a long walk and bottle up your frustration. |
| Answer» A. Learn how to manage it. | |
| 11. |
Which of the following does NOT determines the nature of Progress? |
| A. | It is an improvement in the well-being of an individual, organisation or nation. |
| B. | It means better and longer quality of life. |
| C. | It involves change but every change is not progress. |
| D. | It maintains the gap between what human beings are and what they want to be. |
| Answer» D. It maintains the gap between what human beings are and what they want to be. | |
| 12. |
Which of the following determine the Progress of a Country or the World as a whole? |
| A. | Increase in Personal Disposable Income. |
| B. | Higher per-capita income. |
| C. | Self-sufficiency in Technology. |
| D. | Building relationships. |
| Answer» B. Higher per-capita income. | |
| 13. |
Which of the following is INCORRECT in relation to Transformation? |
| A. | It involves a change in the way things are done and in the basic assumptions of the organisation. |
| B. | It aims to achieve a dramatic improvement in performance and alter a company’s future trajectory. |
| C. | It requires change in the way an organisation is managed, in its business processes and in the behaviour of its people. |
| D. | It can be handled within the existing paradigm and routines of the enterprise. |
| Answer» D. It can be handled within the existing paradigm and routines of the enterprise. | |
| 14. |
Which of the following is NOT the type of energy required for Transformation? |
| A. | Atma Shakti. |
| B. | Gyana Shakti. |
| C. | Ichchha Shakti. |
| D. | Kriya Shakti. |
| Answer» A. Atma Shakti. | |
| 15. |
SMART goals to create a business success strategy are best described as: |
| A. | Specific, Measurable, Achievable, Relevant, and Tested. |
| B. | Specific, Measurable, Attainable, Relevant, and Timely. |
| C. | Strategic, Moderate, Achievable, Relevant, and Timely. |
| D. | Straight forward, Meaningful, Accessible, Real, and Tested. |
| Answer» B. Specific, Measurable, Attainable, Relevant, and Timely. | |
| 16. |
What is known as, where an organisation takes into account the effect its strategic decisions have on society? |
| A. | Business policy. |
| B. | Business ethics. |
| C. | Corporate governance. |
| D. | Corporate social responsibility. |
| Answer» D. Corporate social responsibility. | |
| 17. |
According to Carroll Model, which is NOT one of the four interrelated components of Corporate Social Responsibility? |
| A. | Environmental Responsibilities. |
| B. | Legal Responsibilities. |
| C. | Discretionary Responsibilities. |
| D. | Economic Responsibilities. |
| Answer» A. Environmental Responsibilities. | |
| 18. |
Corporate contributions for charitable and social responsibility purposes is called: |
| A. | Corporate Charities. |
| B. | Corporate Discretionaries. |
| C. | Corporate Philanthropy. |
| D. | Corporate Donations. |
| Answer» C. Corporate Philanthropy. | |
| 19. |
Which of the Right provides the adequate and accurate information about quality, quantity, purity, standard and the price of the goods and services? |
| A. | Right to be informed. |
| B. | Right to consumer education. |
| C. | Right to be heard. |
| D. | Right to choose. |
| Answer» A. Right to be informed. | |
| 20. |
A salesperson gives a customer a gift before a major deal to thank the customer for past business. What's the potential problem with this approach? |
| A. | The buyer might not like the gift. |
| B. | This is considered reciprocity. |
| C. | The salesperson will have to give the client a gift after every deal. |
| D. | This could be considered a bribe by the buyer. |
| Answer» D. This could be considered a bribe by the buyer. | |
| 21. |
Problems involving conflict between moral imperatives are known as: |
| A. | Scruples. |
| B. | Ethical dilemmas. |
| C. | Reputation. |
| D. | Honesty. |
| Answer» B. Ethical dilemmas. | |
| 22. |
Managers must NOT provide a good role model by: |
| A. | Communicating shared ethical values to employees through symbols, stories, and slogans. |
| B. | Protecting employees who bring to light unethical behaviors or raise ethical issues. |
| C. | Admitting failure and not trying to cover it up. |
| D. | Hiding the truth or manipulate information. |
| Answer» D. Hiding the truth or manipulate information. | |
| 23. |
Which of the following knowledge can be articulated, codified, and stored in certain media? |
| A. | Explicit knowledge. |
| B. | Tacit knowledge. |
| C. | Declarative knowledge. |
| D. | Procedural knowledge. |
| Answer» A. Explicit knowledge. | |
| 24. |
Deep breathing, yoga and exercise would all be stress management techniques. |
| A. | Religious. |
| B. | Cognitive. |
| C. | Physical. |
| D. | Social. |
| Answer» C. Physical. | |
| 25. |
The extent to which an employees work meets his professional needs is termed as: |
| A. | Quality circles. |
| B. | Quality of work life. |
| C. | Quality cycle. |
| D. | Quality program. |
| Answer» B. Quality of work life. | |
| 26. |
Management is called a process because: |
| A. | It involves a series of actions. |
| B. | It is relevant for social organisation. |
| C. | It is applicable to the manufacturing process. |
| D. | All of the above. |
| Answer» A. It involves a series of actions. | |
| 27. |
Which of the following is NOT the Principle for Competitive Success? |
| A. | Develop a successful business plan. |
| B. | Offer a great product or service. |
| C. | Surround yourself with great people. |
| D. | Give up if something doesn\t work according to approach. |
| Answer» D. Give up if something doesn\t work according to approach. | |
| 28. |
What is the main purpose of Corporate Governance? |
| A. | To maximise shareholder value. |
| B. | To separate ownership and management control of organisations and the requirement for increased accountability to stakeholder groups. |
| C. | To ensure that regulatory frameworks are adhered to. |
| D. | To separate ownership and management control of organisations. |
| Answer» B. To separate ownership and management control of organisations and the requirement for increased accountability to stakeholder groups. | |
| 29. |
Who is a stakeholder? |
| A. | All the organisations that work with a business. |
| B. | All the suppliers, customers and employees of a business. |
| C. | Any individual, group, or organisation that is affected by or can affect the activities of a business. |
| D. | The network of people who come into contact with a business. |
| Answer» C. Any individual, group, or organisation that is affected by or can affect the activities of a business. | |
| 30. |
Who is NOT a consumer under Consumer Protection Act? |
| A. | Any person who buys any goods for a consideration. |
| B. | Any person who buys goods and uses them exclusively for the purpose of earning his livelihood by means of self employment. |
| C. | Any person who avails services with the approval of hirer. |
| D. | Any person who obtains goods for resale or commercial purposes. |
| Answer» D. Any person who obtains goods for resale or commercial purposes. | |
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