McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Cost Accounting .
| 501. |
The human relations view of conflict advocates: |
| A. | encouraging conflict. |
| B. | open communication for resolving conflict. |
| C. | group therapy for resolving conflict. |
| D. | acceptance of conflict. |
| Answer» D. acceptance of conflict. | |
| 502. |
The interactionist view of conflict proposes that conflict is: |
| A. | an indication of the group maturity level. |
| B. | necessary for effective group performance. |
| C. | a necessary evil. |
| D. | always evident in groups. |
| Answer» B. necessary for effective group performance. | |
| 503. |
According to the interactionist‟s perspective, a group that functions without conflict is: |
| A. | the ideal situation but is rarely achieved. |
| B. | prone to becoming static and apathetic. |
| C. | likely to be responsive to the need for change and innovation. |
| D. | the most productive. |
| Answer» B. prone to becoming static and apathetic. | |
| 504. |
Encouraging group leaders to maintain an ongoing minimum level of conflict is part of the _____ view of conflict. |
| A. | functional |
| B. | traditional |
| C. | human relations |
| D. | interactionist |
| Answer» D. interactionist | |
| 505. |
_____ conflict supports the goals of the group and improves its performance. |
| A. | Formal |
| B. | Informal |
| C. | Functional |
| D. | Dysfunctional |
| Answer» C. Functional | |
| 506. |
_____ conflict hinders group performance. |
| A. | Formal |
| B. | Informal |
| C. | Functional |
| D. | Dysfunctional |
| Answer» D. Dysfunctional | |
| 507. |
Conflict is functional if it: |
| A. | supports the goals of the group. |
| B. | is satisfying to the individual members of the group. |
| C. | causes group members to argue. |
| D. | causes turnover. |
| Answer» A. supports the goals of the group. | |
| 508. |
Conflict that relates to the content and goals of the work is termed _____ conflict. |
| A. | explicit |
| B. | task |
| C. | relationship |
| D. | process |
| Answer» B. task | |
| 509. |
Which is not one of the three types of conflict? |
| A. | Task |
| B. | job |
| C. | relationship |
| D. | process |
| Answer» B. job | |
| 510. |
_____ conflict focuses on interpersonal relationships. |
| A. | Task |
| B. | Job |
| C. | Relationship |
| D. | Process |
| Answer» C. Relationship | |
| 511. |
_____ conflict relates to how the work gets done. |
| A. | Task |
| B. | Job |
| C. | Relationship |
| D. | Process |
| Answer» D. Process | |
| 512. |
_____ conflicts are almost always dysfunctional. |
| A. | Task |
| B. | Job |
| C. | Relationship |
| D. | Process |
| Answer» C. Relationship | |
| 513. |
The most important criterion in determining whether conflict is functional or dysfunctional is: |
| A. | overall morale. |
| B. | turnover rates. |
| C. | absenteeism levels. |
| D. | group performance. |
| Answer» D. group performance. | |
| 514. |
The first stage of the conflict process is called: |
| A. | cognition and personalization. |
| B. | behavior. |
| C. | potential opposition or incompatibility. |
| D. | outcomes. |
| Answer» C. potential opposition or incompatibility. | |
| 515. |
Which of the following is a stage in the conflict process? |
| A. | functional conflict |
| B. | dysfunctional conflict |
| C. | hindering conflict |
| D. | incompatibility |
| Answer» D. incompatibility | |
| 516. |
Which of the following is not a stage in the conflict process? |
| A. | potential opposition |
| B. | cognition |
| C. | vision |
| D. | intentions |
| Answer» C. vision | |
| 517. |
The presence of conditions that create opportunities for conflict to arise is the _____ stage of the conflict process. |
| A. | potential opposition |
| B. | cognition |
| C. | vision |
| D. | intentions |
| Answer» A. potential opposition | |
| 518. |
Stage II of the conflict process deals with: |
| A. | cognition and personalization of conflict. |
| B. | group development. |
| C. | conflict avoidance. |
| D. | interaction between group members. |
| Answer» A. cognition and personalization of conflict. | |
| 519. |
According to the text, the categories of antecedent conditions for conflict include all of the following except: |
| A. | communication. |
| B. | structure. |
| C. | group interaction. |
| D. | personal variables. |
| Answer» C. group interaction. | |
| 520. |
High job specialization causes _____ conflict. |
| A. | communicative |
| B. | structural |
| C. | personal-variable |
| D. | antecedent |
| Answer» B. structural | |
| 521. |
Research confirms that participation and conflict are: |
| A. | positively correlated. |
| B. | counterproductive. |
| C. | negatively correlated. |
| D. | always present together. |
| Answer» A. positively correlated. | |
| 522. |
In which stage are conflict issues defined? |
| A. | Stage I, Potential opposition |
| B. | Stage II, Cognition and personalization |
| C. | Stage III, Intuitions |
| D. | Stage IV, Behavior |
| Answer» B. Stage II, Cognition and personalization | |
| 523. |
_____ intervene(s) between people‟s perceptions and emotions and their overt behavior. |
| A. | Intuition |
| B. | Intention |
| C. | Cognition |
| D. | Attributions |
| Answer» B. Intention | |
| 524. |
There are two dimensions to conflict-handling intentions, cooperativeness, and assertiveness. Cooperativeness is the degree to which: |
| A. | one party attempts to satisfy the other party’s concerns. |
| B. | one party attempts to satisfy his or her own concerns. |
| C. | both parties work toward a common goal. |
| D. | there is an absence of conflict. |
| Answer» A. one party attempts to satisfy the other party’s concerns. | |
| 525. |
The dimension of the conflict-handling intention labeled assertiveness is: |
| A. | the degree to which one party attempts to satisfy his/her own concerns. |
| B. | the degree to which one party attempts to satisfy the other party’s concerns. |
| C. | the degree to which one party attempts to satisfy everyone’s concerns. |
| D. | the degree to which one party is competitive. |
| Answer» A. the degree to which one party attempts to satisfy his/her own concerns. | |
| 526. |
Which is not one of the five conflict-handling intentions? |
| A. | Cooperating |
| B. | competing |
| C. | accommodating |
| D. | avoiding |
| Answer» A. Cooperating | |
| 527. |
The conflict-handling orientation that combines assertiveness and cooperation is: |
| A. | collaborating. |
| B. | competing. |
| C. | avoiding. |
| D. | accommodating. |
| Answer» A. collaborating. | |
| 528. |
The unassertive and uncooperative conflict-handling orientation is: |
| A. | collaborating. |
| B. | accommodating. |
| C. | avoiding. |
| D. | competing. |
| Answer» C. avoiding. | |
| 529. |
Attempting to find a win-win solution that allows both parties‟ goals to be completely achieved and seeking a conclusion that incorporates the valid insights of both parties is an example of which conflicthandling intention? |
| A. | collaborating |
| B. | accommodating |
| C. | avoiding |
| D. | competing |
| Answer» A. collaborating | |
| 530. |
Which type of conflict-handling intention results in a person‟s withdrawing from conflict? |
| A. | competing |
| B. | avoiding |
| C. | accommodating |
| D. | compromising |
| Answer» B. avoiding | |
| 531. |
Conflict-handling behaviors are initiated in _____, in which there is a dynamic process of interaction. |
| A. | Stage II of the conflict process |
| B. | Stage III of the conflict process |
| C. | Stage IV of the conflict process |
| D. | Stage V of the conflict process |
| Answer» B. Stage III of the conflict process | |
| 532. |
The two dimensions of conflict-handling orientations are: |
| A. | awareness and assertiveness. |
| B. | reliability and awareness. |
| C. | cooperativeness and assertiveness. |
| D. | independence and interdependence. |
| Answer» C. cooperativeness and assertiveness. | |
| 533. |
Trying to make someone else accept blame for a problem is an example of which conflict-handling orientation? |
| A. | competing |
| B. | avoiding |
| C. | accommodating |
| D. | compromising |
| Answer» A. competing | |
| 534. |
Which one of the following conflict-handling orientations represents an attempt to find a win-win solution? |
| A. | avoiding |
| B. | collaborating |
| C. | accommodating |
| D. | compromising |
| Answer» B. collaborating | |
| 535. |
Collaborating is the preferred conflict-handling orientation: |
| A. | to build social credits for later issues. |
| B. | in emergencies. |
| C. | to gain consensus and commitment. |
| D. | when an issue is trivial. |
| Answer» C. to gain consensus and commitment. | |
| 536. |
_____ is when one party is willing to be self-sacrificing in order that the relationship can be maintained. |
| A. | Competing |
| B. | Accommodating |
| C. | Collaborating |
| D. | Compromising |
| Answer» B. Accommodating | |
| 537. |
The conflict-handling orientation that is based on a process of give-and-take and an emphasis on “splitting the difference” is: |
| A. | avoiding. |
| B. | collaborating. |
| C. | accommodating. |
| D. | compromising. |
| Answer» D. compromising. | |
| 538. |
To achieve a compromising approach one needs to: |
| A. | avoid overt disagreement. |
| B. | value openness and trust. |
| C. | dominate the other conflicting party. |
| D. | give up something of value. |
| Answer» D. give up something of value. | |
| 539. |
A willingness to accept a raise of $2 an hour rather than $3, to acknowledge partial agreement with a specific viewpoint, and to take a partial blame for an infraction are examples of: |
| A. | avoiding. |
| B. | collaborating. |
| C. | accommodating. |
| D. | compromising. |
| Answer» D. compromising. | |
| 540. |
In which stage of the conflict process does conflict become visible? |
| A. | potential opposition or incompatibility (Stage I) |
| B. | cognition and personalization (Stage II) |
| C. | intentions (Stage III) |
| D. | behavior (Stage IV) |
| Answer» D. behavior (Stage IV) | |
| 541. |
Which of the following is not a conflict resolution technique? |
| A. | superordinate goals |
| B. | appointing a devil’s advocate |
| C. | avoidance |
| D. | authoritative command |
| Answer» B. appointing a devil’s advocate | |
| 542. |
Conflict management techniques can: |
| A. | resolve conflict. |
| B. | stimulate conflict. |
| C. | both resolve and stimulate conflict. |
| D. | none of the above |
| Answer» C. both resolve and stimulate conflict. | |
| 543. |
Which of the following is a conflict stimulation technique? |
| A. | expansion of resources |
| B. | compromise |
| C. | bringing in outsiders |
| D. | authoritative command |
| Answer» C. bringing in outsiders | |
| 544. |
What is conflict management? |
| A. | achieving the desired conflict level |
| B. | stopping all conflict |
| C. | stimulating conflict |
| D. | avoiding conflict |
| Answer» A. achieving the desired conflict level | |
| 545. |
Conflict is constructive when: |
| A. | it improves the quality of decisions. |
| B. | it stimulates creativity and innovation. |
| C. | it fosters an environment of self-evaluation and change. |
| D. | all of the above |
| Answer» D. all of the above | |
| 546. |
Which one of the following might not be a functional outcome of the conflict process? |
| A. | stimulates creativity |
| B. | avoids risk |
| C. | fosters environment of self-evaluation |
| D. | relieves tensions |
| Answer» B. avoids risk | |
| 547. |
Conflict is dysfunctional when it: |
| A. | provides a medium to release tension. |
| B. | reduces group cohesiveness. |
| C. | fosters an environment of self-evaluation and change. |
| D. | provides a means for releasing tensions. |
| Answer» B. reduces group cohesiveness. | |
| 548. |
A common ingredient in organizations that successfully create functional conflict is that they: |
| A. | reward dissent and punish conflict avoiders. |
| B. | shoot the messenger. |
| C. | formally assign devil’s advocates. |
| D. | avoid risky situations. |
| Answer» A. reward dissent and punish conflict avoiders. | |
| 549. |
If you support the idea that conflict is bad and should be eliminated, you are supporting: |
| A. | the traditional view. |
| B. | the human relations view. |
| C. | the interactionist view. |
| D. | the moderated acceptance view. |
| Answer» A. the traditional view. | |
| 550. |
You have decided to accept conflict as a natural occurrence and deal with it. You are supporting: |
| A. | the traditional view. |
| B. | the human relations view. |
| C. | the interactionist view. |
| D. | the behavior modification view. |
| Answer» B. the human relations view. | |
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