When the guest complains are not resolved by front office assistant , then he/ she should always

Related MCQs

• Situation where a room is occupied according to front office records but is actually vacant because front office failed to update their records is referred as
• Cash disbursed by front office on behalf of the guest is known as
• The settling of a guest's bills at the front office is done by
• The effort of front desk associate to convince guest to rent rooms in categories above standard accommodation are called?
• Which of the following is not a Front office form used during the pre-arrival stage?
• Which of the following is generally not accepted as a mode of settlement of guest account
• The term Incognito in front office means
• For which type of information does the front office and housekeeping department communicate with each other?
• A pending charge posting after the guest has checked-out is known as
• Time share is a particular type of accommodation that allows guest to