Managers today realize that long-term success can be achieved primarily by satisfying the customer. Customers are demanding quicker service, higher quality, and more _____.

Related MCQs

• Today‟s managers understand that the success of any effort at improving quality and productivity must include _____.
• According to ---------- the managers and workers should work together as partners and of equal importance for the organizations success
• The challenge of creating teams is less demanding for management when teams are introduced where employees have strong _________ values
• The philosophy of management known as total quality management developed primarily out of the work of:
• Mr. (A) is a manager in a manufacturing company, he attempts to establish a culture of quality affecting the attitudes and actions of every employee and relies on a workforce that wants to improve quality. He focuses on establishing:
• __________ is a communication that flows from a higher level to one or more lower levels in the organization.
• The vertical flow of communication from lower level to one or more higher levels is _____________.
• Which of the following is/are advantage(s) of a functional structure? I. Permits growth and diversity of products and services. II. Power and prestige. III. Clarity about career paths. IV. Furnishes measurable training ground for general managers.
• Which role in a group setting contributes to the social-emotional bonding of members and the group's overall success?
• Only managers can be true leaders, because they have the ability to influence others.