McqMate
1. |
The concept of ‘Management by Objectives’ was introduced by |
A. | Frederick Herzberg. |
B. | F.W. Taylor |
C. | Elton Mayo |
D. | Peter F. Drucker |
Answer» D. Peter F. Drucker |
2. |
Scalar Chain denotes |
A. | a Production Process |
B. | an Appraisal Process |
C. | Span of Management. |
D. | authority from the highest to the lowest ranks. |
Answer» D. authority from the highest to the lowest ranks. |
3. |
Which one of the following examples is not included in the intangible premises of planning. |
A. | Public Relations |
B. | Employee Morale |
C. | Labour Hours |
D. | Competitive Strength |
Answer» C. Labour Hours |
4. |
Which one of the following elements is odd with Weber’s Six Major Principles? |
A. | Hierarchical Structure |
B. | Unity of Command |
C. | “In-focused” mission |
D. | Technical Qualifications. |
Answer» B. Unity of Command |
5. |
Decisions which are repetitive and can be established well in advance to solve the day-today problems in an organization are known as |
A. | Programmed Decisions |
B. | Non-programmed Decisions |
C. | Personal Decisions |
D. | Heuristic Techniques |
Answer» A. Programmed Decisions |
6. |
In the case of selecting candidates in an organization, the first step is |
A. | Preliminary Interview |
B. | Back ground Investigation |
C. | Blank Application |
D. | Medical Examination |
Answer» C. Blank Application |
7. |
Reporting relationship is a step of |
A. | Planning |
B. | Organizing |
C. | Leading |
D. | Medical Examination |
Answer» B. Organizing |
8. |
All the following principles are included in ‘Directing’ except |
A. | Harmony of Objectives |
B. | Unity of Command |
C. | Coordination |
D. | Follow up |
Answer» C. Coordination |
9. |
Controlling involves 17 |
A. | Determining the Objectives |
B. | Setting Standards of Performance |
C. | Identifying Activities for the Creation of Departments |
D. | Directing the People towards Accomplishment of Common Goals |
Answer» B. Setting Standards of Performance |
10. |
‘No news is good news’ relate to |
A. | Historical Feedback Control |
B. | Predictive Feed Forward Control |
C. | Critical Point Control |
D. | Control by Exception |
Answer» D. Control by Exception |
11. |
Authority is |
A. | Right to do something |
B. | Ability to do something |
C. | Derived from many sources |
D. | Not visible from organizational chart |
Answer» A. Right to do something |
12. |
Vroom’s Theory of Motivation is known as |
A. | Need Hierarchy Theory |
B. | Equity Theory |
C. | Expectancy Theory |
D. | Theory X and Theory Y |
Answer» C. Expectancy Theory |
13. |
Which one of the following needs is missing in the ‘Hierarchy of Needs’ Theory? |
A. | Psychological Needs |
B. | Physiological Needs |
C. | Safety Needs |
D. | Wealth Needs |
Answer» D. Wealth Needs |
14. |
Which one of the following elements is associated with Herzberg’s Model? |
A. | Self – Actualization |
B. | Safety |
C. | Esteem |
D. | Hygiene |
Answer» D. Hygiene |
15. |
Which one of the following methods is included in the ‘off-the-job-training’? |
A. | Coaching |
B. | Case Studies |
C. | Apprenticeship Training |
D. | Vestibule Training |
Answer» B. Case Studies |
16. |
Under the Likert’s Four Management System, which one of the following adopts a paternalistic approach towards the subordinates? |
A. | System 1 – Exploitative Autocratic |
B. | System 2 – Benevolent Autocratic |
C. | System 3 – Consultative |
D. | System 4 – Democratic |
Answer» B. System 2 – Benevolent Autocratic |
17. |
Which one of the following is not the merit of Oral communication? |
A. | Authenticity |
B. | Effective |
C. | Easy Communication |
D. | Instant Feedback |
Answer» A. Authenticity |
18. |
‘Simulation’ is useful |
A. | to observe the behavior of a system |
B. | to find solution to the Waiting-line Problem |
C. | to optimize the objective function |
D. | to make decision under competition |
Answer» A. to observe the behavior of a system |
19. |
Flow of communication among the same level of people is known as |
A. | Upward communication |
B. | Downward communication |
C. | Horizontal communication |
D. | Formal communication |
Answer» C. Horizontal communication |
20. |
Which one of the following is not an objective of MIS? |
A. | To facilitate the Decision making process |
B. | To provide requisite information at each level of management |
C. | To support the Decision making Process |
D. | To recruit people for the system |
Answer» D. To recruit people for the system |
21. |
Which one of the following is not included in Scientific Management technique? |
A. | Division of labour |
B. | Scientific selection |
C. | Training and placement of workers |
D. | Hierarchical Structure |
Answer» D. Hierarchical Structure |
22. |
Under Fayol’s 14 Principles of Management, which one of the following factor is related with Esprit de Corps? |
A. | Division of work |
B. | Team Work |
C. | Personal ability |
D. | Personal interest |
Answer» B. Team Work |
23. |
In the organization, reporting relationship is a function of |
A. | Planning |
B. | Organizing |
C. | Leading |
D. | Controlling |
Answer» B. Organizing |
24. |
Which one of the following is not included in “The Managerial Activities”? |
A. | Commanding |
B. | Controlling |
C. | Accounting |
D. | Organizing |
Answer» C. Accounting |
25. |
Heuristic techniques refer to |
A. | Trial and Error technique |
B. | Group Decision making technique |
C. | Brain Storming technique |
D. | Critical Problem Solving technique |
Answer» A. Trial and Error technique |
26. |
Which one of the following is not correct in case of planning? |
A. | Planning is goal oriented |
B. | Planning is pervasive |
C. | Planning is discreet function |
D. | Planning is flexible |
Answer» C. Planning is discreet function |
27. |
PERT stands for |
A. | Progressive Evaluation and Review Tool |
B. | Programme Evaluation and Review Technique |
C. | Programme Evaluation and Regression Technique |
D. | Progressive Evaluation and Regression Tool |
Answer» B. Programme Evaluation and Review Technique |
28. |
‘Cybernetics’ relates to |
A. | Feed-back control |
B. | Feed-forward control |
C. | Steering control |
D. | Critical point control |
Answer» A. Feed-back control |
29. |
Directing is a |
A. | Discreet process |
B. | Continuous process |
C. | One-way process |
D. | Circular process |
Answer» B. Continuous process |
30. |
Which one of the following is an example of non-routine decisions? |
A. | Decision related to fill up the vacated position of an organization |
B. | Decision related to launch a new production plant |
C. | Decision related to restructure the organization for improvement |
D. | Decision related to take over a sick unit |
Answer» B. Decision related to launch a new production plant |
31. |
In making a decision, ‘game theory’ is useful under conditions of |
A. | Certainty |
B. | Various probabilities |
C. | Competitive rivalry |
D. | Irregular demand |
Answer» C. Competitive rivalry |
32. |
Referrent power is the |
A. | Power of ability to grant or withhold the rewards to others |
B. | Power of ability to punish others for not carrying out orders |
C. | Power of dominance over others through specialized knowledge |
D. | Power of attracting peoples towards a person himself or herself |
Answer» D. Power of attracting peoples towards a person himself or herself |
33. |
Which one of the following techniques does not imply ‘On-the-job training’ method? |
A. | Apprenticeship training |
B. | T-Group training |
C. | Vestibule training |
D. | Self-improvement programmes |
Answer» B. T-Group training |
34. |
Which leadership style permits quick decision making? |
A. | Democratic Style |
B. | Laissez Fair Leadership |
C. | Authoritarian Leadership |
D. | None of the above |
Answer» C. Authoritarian Leadership |
35. |
Programmed decisions are concerned with |
A. | Basic decisions |
B. | Unique decisions |
C. | Repetitive and Routine decisions |
D. | Non-routine decisions |
Answer» C. Repetitive and Routine decisions |
36. |
Channels of communication in an informal organization is known as |
A. | Grapevine |
B. | Gangplank |
C. | Upward communication |
D. | Downward communication |
Answer» A. Grapevine |
37. |
When communication flows from top to bottom is known as |
A. | Upward communication |
B. | Downward communication |
C. | Horizontal communication |
D. | Formal communication |
Answer» B. Downward communication |
38. |
An individual’s degree of like or dislike of oneself is known as |
A. | Self-belief |
B. | Self-concept |
C. | Self-efficacy |
D. | Self-esteem |
Answer» C. Self-efficacy |
39. |
Close supervision, control of subordinates, centralization of authority, autocratic leadership styles are the features of |
A. | Need hierarchy theory |
B. | Two factor theory |
C. | Theory X |
D. | Theory Y |
Answer» C. Theory X |
40. |
Existence, Relatedness and Growth (ERG) theory was propounded by |
A. | Alderfer |
B. | Likert |
C. | Vroom |
D. | Herzberg |
Answer» A. Alderfer |
41. |
_________________ is called as the father of Scientific Management. |
A. | Henri Fayol |
B. | F.W. Taylor |
C. | Max Weber |
D. | Elton Mayo |
Answer» B. F.W. Taylor |
42. |
Administrative function is the _______________ managerial function. |
A. | top-level |
B. | middle – level |
C. | lower – level |
D. | supervisory level |
Answer» A. top-level |
43. |
______________ form the basis for the functioning of an organization. |
A. | Profits |
B. | Objectives |
C. | Policies |
D. | Strategies |
Answer» C. Policies |
44. |
____________ is a means to an end. |
A. | Organising |
B. | Planning |
C. | Controlling |
D. | Coordinating |
Answer» C. Controlling |
45. |
_____________ is the foundation of most successful actions of all enterprises. |
A. | Controlling |
B. | Planning |
C. | Organising |
D. | Directing |
Answer» B. Planning |
46. |
____________ process is called a negative process. |
A. | Training |
B. | Placement |
C. | Selection |
D. | Induction |
Answer» C. Selection |
47. |
Control by Exception is also known as ________________ |
A. | Management by Exception |
B. | Management by Objectives |
C. | Decision making |
D. | Management Information System |
Answer» A. Management by Exception |
48. |
_________ is concerned with the total manner in which a manager influences the actions of subordinates. |
A. | Planning |
B. | Organising |
C. | Directing |
D. | Staffing |
Answer» C. Directing |
49. |
_______________ is the essence of management. |
A. | Directing |
B. | Coordinating |
C. | Controlling |
D. | Planning |
Answer» B. Coordinating |
50. |
______________ refers to the process of passing information from one person to another and its understanding. |
A. | Planning |
B. | Communicating |
C. | Controlling |
D. | Motivating |
Answer» B. Communicating |
51. |
_________ defines management as the process of getting things done by and through others. |
A. | Hicks |
B. | Massie |
C. | Fayol |
D. | Drucker |
Answer» A. Hicks |
52. |
____________ has defined authority as the power to take decisions which guide the actions of others. |
A. | Simon |
B. | Barnard |
C. | Terry |
D. | Taylor |
Answer» A. Simon |
53. |
_____________ flows from the top-level management to the bottom level management. |
A. | Authority |
B. | Performance |
C. | Responsibility |
D. | Accountability |
Answer» A. Authority |
54. |
__________ power is the ability to punish others for not carrying out orders. |
A. | Reward |
B. | Legitimate |
C. | Expert |
D. | Coercive |
Answer» D. Coercive |
55. |
The process of assigning work to others and giving them authority to do that is ________ |
A. | Controlling |
B. | Organising |
C. | delegating authority |
D. | directing |
Answer» C. delegating authority |
56. |
Under ____________ leadership system, goals are set and work-related decisions are taken by the subordinates. |
A. | Exploitative |
B. | Benevolent |
C. | Authoritarian |
D. | Democratic |
Answer» D. Democratic |
57. |
__________ propounded the need-based theory of motivation. |
A. | Vroom |
B. | Porter |
C. | Maslow |
D. | Mc Gregor |
Answer» C. Maslow |
58. |
Autocratic Leadership is also known as ______________ leadership. |
A. | Authoritarian |
B. | Democratic |
C. | free rein |
D. | participative |
Answer» A. Authoritarian |
59. |
_____________ is not a quantitative technique of decision-making. |
A. | Linear programming |
B. | Game Theory |
C. | Management by Objectives |
D. | Simulation |
Answer» C. Management by Objectives |
60. |
Decision making is expected to be based on ______________ |
A. | competitors policies |
B. | rational thinking |
C. | government policies |
D. | workers activities |
Answer» B. rational thinking |
61. |
Father of the Principles of Management is _________________ |
A. | Drucker |
B. | Terry |
C. | Fayol |
D. | Taylor |
Answer» C. Fayol |
62. |
Management is the art of _______________ |
A. | managing customers |
B. | making super normal profit |
C. | keeping competitors under pressure |
D. | getting things done by groups of people |
Answer» D. getting things done by groups of people |
63. |
Scientific Management is concerned with _______________ |
A. | co-operation, not individualism |
B. | increased production through long experience |
C. | application of scientific principles to the management of production |
D. | increased sales |
Answer» C. application of scientific principles to the management of production |
64. |
___________ is an intellectual process |
A. | Controlling |
B. | Planning |
C. | Organising |
D. | Directing |
Answer» B. Planning |
65. |
The military organization leads to ______________ |
A. | Specialization |
B. | unified control |
C. | over loading |
D. | over dependence |
Answer» B. unified control |
66. |
Which one of the following is not a barrier to effective communication? |
A. | Selective Perception |
B. | Defensiveness |
C. | Emotions |
D. | Filtering |
Answer» B. Defensiveness |
67. |
__________ refers to the introduction of a person to the job and the organization. |
A. | Induction |
B. | Selection |
C. | Recruitment |
D. | Placement |
Answer» A. Induction |
68. |
____________ is the use of influence to motivate employees to achieve organizational goals. |
A. | Planning |
B. | Organising |
C. | Leading |
D. | Motivating |
Answer» C. Leading |
69. |
The purpose of control is to ______________ |
A. | fix standard |
B. | measure actual performance |
C. | find out deviation |
D. | (a), (b) & (c) |
Answer» D. (a), (b) & (c) |
70. |
____________ is that managerial function which initiates organized action. |
A. | Directing |
B. | Organising |
C. | Leading |
D. | Motivating |
Answer» A. Directing |
71. |
The elements of the management process are known as the _________ of management. |
A. | Functions |
B. | Nature |
C. | Concept |
D. | Scope |
Answer» A. Functions |
72. |
Authority is derived from ____________ |
A. | Position |
B. | Seniority |
C. | technical competence |
D. | qualifications |
Answer» A. Position |
73. |
___________ power is derived from the formal position of a person in the organization. |
A. | Social |
B. | Coercive |
C. | Expert |
D. | Legitimate |
Answer» D. Legitimate |
74. |
Concurrent Control is also known as ____________ |
A. | Feedback Control |
B. | Feedforward Control |
C. | Steering Control |
D. | Critical Point Control |
Answer» C. Steering Control |
75. |
__________ leadership is a compromise between laissez fair and autocratic leadership. |
A. | Persuasive |
B. | Democratic |
C. | Institutional |
D. | Free Rein |
Answer» B. Democratic |
76. |
__________ of motivation is also known as Two factor Theory of Motivation. |
A. | Maslow’s Theory |
B. | Herzberg’s Theory |
C. | Mc Gregor’s Theory |
D. | Vroom’s Theory |
Answer» B. Herzberg’s Theory |
77. |
____________ leader exercises complete control over the subordinates. |
A. | Autocratic |
B. | Democratic |
C. | Participative |
D. | Free Rein |
Answer» A. Autocratic |
78. |
Dispersal of authority throughout the organization is ______________ |
A. | Delegation of Authority |
B. | Decentralisation of Authority |
C. | Wide Span of Control |
D. | None of (A), (B) & (C) |
Answer» B. Decentralisation of Authority |
79. |
________ is an act of choice wherein a person comes to a conclusion about what has to be done in a given situation. |
A. | Planning |
B. | Organising |
C. | Decision making |
D. | Controlling |
Answer» C. Decision making |
80. |
___________ is the father of Management. |
A. | Fayol |
B. | Drucker |
C. | Taylor |
D. | David |
Answer» B. Drucker |
81. |
_________ is the chain of the superiors existing from the highest authority to the lowest ranks. |
A. | Unity of Command |
B. | Unity of Direction |
C. | Scalar Chain |
D. | Authority |
Answer» C. Scalar Chain |
82. |
Fayol viewed management as a process consisting of __________ functions which every manager performs. |
A. | 4 |
B. | 5 |
C. | 6 |
D. | 7 |
Answer» B. 5 |
83. |
Corporate Planning is done by the ____________ |
A. | Top Level Management |
B. | Lower Level Management |
C. | Middle Level Management |
D. | Consultant |
Answer» A. Top Level Management |
84. |
_________ refers to training conducted away from actual work setting. |
A. | Conference Method of Training |
B. | Coaching |
C. | Job Rotation |
D. | Vestibule Training |
Answer» D. Vestibule Training |
85. |
__________ involves interpretation of the message by the receiver. |
A. | Encoding |
B. | Decoding |
C. | Feedback |
D. | Medium |
Answer» B. Decoding |
86. |
___________ is that managerial function which analyses the alternatives available. |
A. | Planning |
B. | Organising |
C. | Directing |
D. | Staffing |
Answer» A. Planning |
87. |
____________ is the essence of Management. |
A. | Decentralisaton |
B. | Span of Management |
C. | Training |
D. | Planning |
Answer» D. Planning |
88. |
_______ refers to the process of passing information from one person to another. |
A. | Planning |
B. | Communication |
C. | Controlling |
D. | Motivation |
Answer» B. Communication |
89. |
Which one of the following is not related to Control? |
A. | To fix the standard |
B. | To measure the actual performance |
C. | To find out the deviation |
D. | To communicate |
Answer» D. To communicate |
90. |
Which one of the following was suggested by Fayol? |
A. | Management by Exception |
B. | Unity of Direction |
C. | Delegation of Authority |
D. | Centralisation |
Answer» B. Unity of Direction |
91. |
Which one of the following is not a part of the communication process? |
A. | Encoding |
B. | Decoding |
C. | Medium |
D. | Situation |
Answer» D. Situation |
92. |
___________ is necessary to take decisions to guide the actions of others. |
A. | Authority |
B. | Planning |
C. | Centralisation |
D. | Responsibility |
Answer» A. Authority |
93. |
____________ is the process of entrusting part of the work by the superior to his/her subordinates. |
A. | Centralisation |
B. | Accountability |
C. | Delegation of Authority |
D. | Responsibility |
Answer» C. Delegation of Authority |
94. |
__________ flows from the lower-level management to the top level management. |
A. | Authority |
B. | Responsibility |
C. | Centralisation |
D. | Decentralisation |
Answer» B. Responsibility |
95. |
A decision to launch a new product is a / an _____________ |
A. | Programmed Decision |
B. | Non – routine Decision |
C. | Personal Decision |
D. | Organisational Decision |
Answer» D. Organisational Decision |
96. |
_________ process is an interplay of three elements – the leader, the follower and the situation. |
A. | Control |
B. | Motivation |
C. | Leadership |
D. | Planning |
Answer» C. Leadership |
97. |
________ has modified the Hierarchy of Needs Theory of motivation. |
A. | Vroom |
B. | Mc Gregor |
C. | Herzberg |
D. | Mc Clelland |
Answer» D. Mc Clelland |
98. |
There can be no leadership without __________ |
A. | Managers |
B. | Subordinates |
C. | Followers |
D. | Supervisors |
Answer» C. Followers |
99. |
________ decisions are of non-repetitive nature. |
A. | Basic |
B. | Routine |
C. | Personal |
D. | Policy |
Answer» C. Personal |
100. |
Bureaucracy Theory was invented by |
A. | Elton Mayo |
B. | Henri Fayol |
C. | Max Weber |
D. | Peter Drucker |
Answer» C. Max Weber |
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