Services are typically produced and consumed simultaneously. This is an example of the________characteristic of services.

Related MCQs

• __________ is the physical surroundings or the physical facility where the service is produced, delivered and consumed.
• ____________ is a tool for simultaneously depicting the service process, the points of customer contact and the evidence of service from the customer’s point of view.
• Which of the following is typically NOT a result of recognizing the importance of ethnic groups by marketers?
• A problem encountered by service companies that change high-contact services into lowcontact services is that the
• Services cannot be stored. This describes the ___________characteristic of services.
• Compared with low-contact services, customers of high-contact services are more likely to judgeservice quality on the basis of:
• When service is produced via a cooperative effort between customers and service providers, this isreferred to as:
• The technological environment affects a company and its products and services. Information technology is capable of providing service outcomes which are:
• Eating out in a restaurant with white linen napkins, candlelight, and a wine list is an example of which of the following categories?
• Classification of products into goods, services, and ideas is determined by the: