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Chapter:

50+ Unit 2 Solved MCQs

in Information Systems Management

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Master of Business Administration (MBA) .

Chapters

Chapter: Unit 2
1.

What type of system tracks inventory and related business processes across departments and companies?

A. Strategic information systems
B. Data processing systems
C. Inventory management systems
D. Supply chain management systems
Answer» D. Supply chain management systems
2.

What type of system tracks and analyzes transactions made by customers?

A. Decision support systems
B. Tactical systems
C. Customer relationship management systems
D. Knowledge base systems
Answer» C. Customer relationship management systems
3.

What type of system tracks and analyzes all of the activities in the sales process?

A. Customer information systems
B. Decision support systems
C. Sales force automation systems
D. Sales process management systems
Answer» C. Sales force automation systems
4.

What terms is used to identify technology that is used to support many people working together on one project?

A. E-collaboration
B. I-technology
C. Social networking
D. Knowledge management
Answer» A. E-collaboration
5.

What term is used to identify people coming together from various geographical Locations to complete some task?

A. I-team
B. Virtual team
C. Online work group
D. Distributed team
Answer» B. Virtual team
6.

What type of Web site allows visitors to create and maintain information posted on its site?

A. Open source site
B. Wiki
C. Knowledge construction sites
D. FTP site
Answer» B. Wiki
7.

Which person oversees an organization's entire information system?

A. CTO
B. CSO
C. CIO
D. CPO
Answer» C. CIO
8.

Which type of system includes all technology systems and software across an organization?

A. Knowledge based systems
B. Strategic information systems
C. Enterprise resource planning systems
D. Management information systems
Answer» C. Enterprise resource planning systems
9.

What is the term used to depict aged information systems that are technologically out-of-date?

A. Outdated information systems
B. Obsolete systems
C. Archaic systems
D. Legacy information systems
Answer» D. Legacy information systems
10.

Which of the following ERP providers specialize in providing financial management, distribution, manufacturing, project accounting, human resource management, and business analytics to small-to-medium businesses?

A. SAP
B. Oracle/PeopleSoft
C. SSA Global
D. Microsoft
Answer» D. Microsoft
11.

To do business process modeling the analyst needs business profile and.

A. business constraints
B. business rules
C. business models
D. business drivers
Answer» C. business models
12.

The environment for the actual system operation is called the _______________ environment.

A. operational
B. test
C. management
D. analyst
Answer» A. operational
13.

A successful information system requires training for

A. users
B. managers
C. IT staff members
D. all of the above
Answer» D. all of the above
14.

Operations Documentation Include

A. Special forms required, including online forms
B. Error and informational messages to operators and restart procedures
C. Special instructions, such as security requirements
D. all of the above
Answer» D. all of the above
15.

Written or other visual information about an application system, how it works, and how to use it best describes:

A. System documentation
B. Operations Documentation
C. Message documentation
D. User documentation
Answer» D. User documentation
16.

____________ are numbers or letters assigned in a specific order.

A. Category codes
B. Alphabetic codes
C. Block sequence codes
D. Sequence codes
Answer» D. Sequence codes
17.

Which of the following is not an external factor that will affect a project?

A. Customers
B. Existing Systems
C. Economy
D. Technology
Answer» B. Existing Systems
18.

Which of the following is not a main reason for a system request?

A. Improved service
B. Support for new products and services
C. Better performance
D. Technology
Answer» D. Technology
19.

Which of the following is not considered when analyst analyze risk

A. Probability
B. Financial impact of the risk.
C. Risk nature
D. Reliability
Answer» D. Reliability
20.

Risk management can be defined as the art and science of _________ risk factors throughout the life cycle of a project.

A. researching, reviewing, and acting on
B. identifying, analyzing, and responding to
C. reviewing, monitoring, and managing
D. identifying, reviewing, and avoiding
Answer» A. researching, reviewing, and acting on
21.

Risk Management includes all of the following processes except:

A. Risk Monitoring and Control
B. Risk Identification
C. Risk Avoidance
D. Risk Response Planning
Answer» C. Risk Avoidance
22.

When should a risk be avoided?

A. When the risk event has a low probability of occurrence and low impact
B. When the risk event is unacceptable -- generally one with a very high probability of occurrence and high impact
C. When it can be transferred by purchasing insurance
D. A risk event can never be avoided
Answer» B. When the risk event is unacceptable -- generally one with a very high probability of occurrence and high impact
23.

Risk mitigation involves all but which of the following:

A. Developing system standards (policies, procedures, responsibility standards)
B. Obtaining insurance against loss
C. Identification of project risks
D. Performing contingent planning
Answer» C. Identification of project risks
24.

Suppose a project has many hazards that could easily injure one or more persons and there is no method of avoiding the potential for damages. The project manager should consider __________ as a means of deflecting the risk.

A. abandoning the project
B. buying insurance for personal bodily injury
C. establishing a contingency fund
D. establishing a management reserve
Answer» B. buying insurance for personal bodily injury
25.

The ____________ design of an information system is a plan for the actual implementation of the system.

A. physical
B. logical
C. vertical
D. horizontal
Answer» A. physical
26.

Report that trace the entry of and changes to critical data values are called _________ and are essential in every system

A. Risk
B. audit trails
C. undo transactions
D. ROI
Answer» A. Risk
27.

The focus on defining the activities associated with the system is a __________ methodology.

A. data centered
B. life cycle
C. object-oriented
D. process centered
Answer» D. process centered
28.

Computing systems can provide strategic information by

A. Making decision analysis possible
B. providing corporate models for long-range planning
C. Causing managers to think
D. All of the above
Answer» D. All of the above
29.

An econometric model requires

A. A computer with large auxiliary storage capacity
B. A data base of economic data
C. A model base of quantitative analysis programs
D. All of the above
Answer» D. All of the above
30.

Benefits from a computerised MIS include:

A. higher returns on short-term investments
B. less frequent and smaller short-term loans
C. lower rates of interest
D. all of the above
Answer» D. all of the above
31.

The manager, in using the systems approach, should subdivide the firm into subsystems based on

A. functional areas-marketing, finance, and manufacturing
B. management levels-strategic, tactical, and operational
C. resource flows-manpower, money, machines, and material
D. any of the above represent acceptable subsystem divisions.
Answer» D. any of the above represent acceptable subsystem divisions.
32.

Functional information subsystems can be classified into

A. communication process wherein information is recorded, stored, processed and retrieved for managerial decision-making
B. communication process wherein data is recorded, stored, processed and retrieved for managerial decision-making
C. communication process wherein data is converted into information
D. all of the above
Answer» A. communication process wherein information is recorded, stored, processed and retrieved for managerial decision-making
33.

Which of the following is correct for MIS::

A. communication process wherein information is recorded, stored, processed and retrieved for managerial decision-making
B. communication process wherein data is recorded, stored, processed and retrieved for managerial decision-making
C. communication process wherein data is converted into information
D. All of the above
Answer» B. communication process wherein data is recorded, stored, processed and retrieved for managerial decision-making
34.

The model base contains programs

A. written by the firm's programmers
B. provided by the computer vendor
C. purchased from outside firms, such as software houses
D. All of the above
Answer» D. All of the above
35.

Which of the following statements is correct?

A. most analysts agree on the structure and organization of MIS
B. operational planning reports are a primary informational tool for middle management.
C. an MIS focuses on managing information generated with a computer system
D. the cross reference of data items is an integral feature of the simple structure used in database organization.
Answer» C. an MIS focuses on managing information generated with a computer system
36.

The selection of the solution technique to the implemented by a computing system should be made by

A. an operations research expert
B. a computer programmer
C. system analysts
D. a computing system user
Answer» C. system analysts
37.

What among the following are the primary characteristics that information must process? i) Relevance ii) Availability iii) Timeliness iv) Accuracy

A. Only i, ii, and iii
B. Only ii, iii and iv
C. Only i, iii and iv
D. All i, ii, iii, and iv
Answer» A. Only i, ii, and iii
38.

Which of the following models are developed on the principles of business management, accounting and econometrics?

A. Behavioral model
B. Management science models
C. Operations research models
D. Policy making models
Answer» B. Management science models
39.

An .................is a set of processes and procedures that transform data into information and knowledge.

A. information system
B. Knowledge system
C. Database system
D. Computer system
Answer» A. information system
40.

A system is called ..................... when the inputs, process and the outputs are known with certainty.

A. Probablistics
B. Deterministic
C. Open
D. Close
Answer» B. Deterministic
41.

Which of the following steps is/are the implementation plans involved in MIS?
i) Preparing organizational plans
ii) Planning of work flow
iii) Training of personnel
iv) Development of software
v) Acquiring computer hardware

A. i, ii and iii only
B. i, ii, iii and iv only
C. i, ii, iv and v only
D. All i, ii, iii, iv and v
Answer» D. All i, ii, iii, iv and v
42.

Which of the following is included in the Office automation systems? i) Word processing ii) Electronic mail iii) Voice mail iv) Electronic calendaring v) Audio conferencing

A. i, ii, iii and v only
B. i, ii, iii and iv only
C. i, ii, iv and v only
D. All i, ii, iii, iv and v
Answer» D. All i, ii, iii, iv and v
43.

In a typical ................ network, application processing is shared between clients and one more servers.

A. client server computing
B. cloud computing
C. mobile computing
D. data computing
Answer» A. client server computing
44.

The ....................is defined as a set of activities performed across the organization creating as output of value to the customer.

A. development process
B. business process
C. quality process
D. customer focus
Answer» B. business process
45.

A systems theory of organization sees the firm as a

A. network of resource flows
B. system transforming inputs into outputs
C. physical system managed by a manager using a conceptual system
D. All of the above
Answer» D. All of the above
46.

_____ means that the manager spends his or her time dealing with exceptions or those situations which are out of control

A. relevant
B. management by exception
C. predictive reports
D. control
Answer» B. management by exception
47.

....are specific to users’ needs

A. System software
B. Application software
C. Assemblers
D. Compilers
Answer» B. Application software
48.

Which of the following is/ are operating systems

A. Windows
B. Unix
C. OS/2
D. All of these
Answer» D. All of these
49.

“MAN” stands for

A. Maximum Area Network
B. Minimum Area Network
C. Main Area Network
D. Metropolitan Area Network
Answer» D. Metropolitan Area Network
50.

Which of the following is a network topology

A. LAN
B. WAN
C. MAN
D. BUS
Answer» D. BUS

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