

McqMate
Q. |
Quality Gaps include: |
A. | The Management Perception Gap; The Quality Specification Gap; The Service Delivery Gap |
B. | The Management Perception Gap, The Market Communication Gap, The Quality Improvement Gap |
C. | The Service Delivery Gap, The Market Communication Gap; The Information Gap |
D. | The Service Delivery Gap, The Management Perception Gap, The implementation Gap |
Answer» A. The Management Perception Gap; The Quality Specification Gap; The Service Delivery Gap |
View all MCQs in
Services MarketingNo comments yet