Personal services like tooth whitening and plastic surgery satisfy ____ needs of a person.

Related MCQs

• Which one of the following belongs to social/personal services?
• Companies are now offering services like selling and delivering products over the internet. What is this kind of business service known as?
• A consumer has taken a club membership for his entire family. What kind of needs does he hope to fulfill by availing the club’s services?
• A service organization can deliver quality service to its customers if it follows a systematic method in identifyingthecustomers‘ needs. Christopher Lovelock suggested that the various supplementary services offered acrossvarious industries can be grouped into eight categories. Which of the following is not one of these categories?
• Services are typically produced and consumed simultaneously. This is an example of the________characteristic of services.
• A problem encountered by service companies that change high-contact services into lowcontact services is that the
• Services cannot be stored. This describes the ___________characteristic of services.
• Compared with low-contact services, customers of high-contact services are more likely to judgeservice quality on the basis of:
• A consumer took a decision to undergo painting classes. Which need is he intending to satisfy by doing so?
• The relationship between a company and its customers needs to be mutually rewarding and fulfilling. Which ofthe following is not the four R‘s of rewarding relationships?