Chapter:

880+ more mcqs Solved MCQs

in Human Resource Management (HRM)

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Computer Applications (BBA [CA]) , Bachelor of Business Administration (BBA) , Bachelor of Commerce (B Com) , Bachelor of Business Administration in Human Resource Management (BBA HRM) , Bachelor of Tourism Studies (BTS) .

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701.	A _____ is the time it takes to complete a job.
A.	job specification
B.	work cycle
C.	work week
D.	shift
Answer» B. work cycle

702.	When a worker changes what he or she would normally do because they are being watched, _____ has occurred.
A.	proactively
B.	reactivity
C.	cycling
D.	diverting
Answer» B. reactivity

703.	Which two data collection methods are frequently used together?
A.	direct observation and interviewing
B.	questionnaires and direct observation
C.	interviewing and questionnaires
D.	diaries and interviewing
Answer» A. direct observation and interviewing

704.	Jane records every activity she participates in at work along with time in a log. This approach to data collection for job analysis is based on _____.
A.	diaries
B.	interviews
C.	direct observation
D.	questionnaires
Answer» A. diaries

705.	Which of the following is considered a qualitative approach to job analysis?
A.	position analysis questionnaire
B.	interviews
C.	Department of Labor approach
D.	functional job analysis
Answer» B. interviews

706.	Which of the following is considered a quantitative approach to job analysis?
A.	interviews
B.	diaries
C.	Department of Labor Procedure
D.	direct observation
Answer» C. Department of Labor Procedure

707.	What form of data collection involves recording work activities in a log?
A.	interviews
B.	diaries
C.	direct observation
D.	questionnaires
Answer» B. diaries

708.	The _____ assigns a quantitative score to each job based on its decision-making, skilled activity, physical activity, equipment operation, and information-processing characteristics.
A.	Department of Labor Procedure
B.	position analysis questionnaire
C.	functional job analysis
D.	log approach
Answer» B. position analysis questionnaire

709.	Which quantitative job analysis technique can be conducted online?
A.	position analysis questionnaire
B.	Department of Labor Procedure
C.	functional job analysis
D.	all of the above
Answer» A. position analysis questionnaire

710.	Most job descriptions contain sections that cover _____.
A.	job summary
B.	standards of performance
C.	working conditions
D.	all of the above
Answer» D. all of the above

711.	One uses information from the _____ to write a job specification.
A.	job summary
B.	job identification
C.	job description
D.	standards for performance
Answer» C. job description

714.	The _____ classifies all workers into one of 23 major groups of jobs.
A.	Department of Labor Procedure
B.	Job analysis
C.	Standard Occupational Classification
D.	Federal Professions Classification System
Answer» C. Standard Occupational Classification

715.	Under the _____, the individual must have the requisite skills, educational background, and experience to perform the job’s essential functions.
A.	SOC
B.	DOL
C.	ADA
D.	FCC
Answer» C. ADA

716.	Which section of a job description should define the limits of the jobholder’s authority, direct supervision of other personnel, and budgetary limitations?
A.	job identification
B.	job summary
C.	relationships
D.	responsibilities and duties
Answer» D. responsibilities and duties

717.	When is an employer required to make a “reasonable accommodation” for a disabled individual?
A.	any time a disabled individual applies for a position
B.	employers are only encouraged to make reasonable accommodations
C.	when a disabled individual has the necessary skills, education, and experience to perform the job, but can’t because of the job’s current structure
D.	when it would present an undue hardship
Answer» C. when a disabled individual has the necessary skills, education, and experience to perform the job, but can’t because of the job’s current structure

712.	What type of information is contained in the job identification section of a job description?
A.	job title
B.	job summary
C.	relationships statement
D.	major functions or activities
Answer» A. job title

713.	FLSA status is located in the _____ section of a job description.
A.	job summary
B.	job identification
C.	relationships
D.	responsibilities and duties
Answer» B. job identification

718.	Job duties that employees must be able to perform, with or without reasonable accommodation, are called _____.
A.	essential job functions
B.	job requirements
C.	primary job activities
D.	work activities
Answer» A. essential job functions

719.	The job specification takes the job description and answers the question, _____?
A.	What human traits and experience are required to do this job well
B.	When will the supervisor be completely satisfied with a worker’s work
C.	What are the four main activities making up this job
D.	How many other employees are available to perform job functions
Answer» A. What human traits and experience are required to do this job well

720.	When filling jobs with untrained people, the job specifications may include _____.
A.	quality of training
B.	length of previous service
C.	previous job performance
D.	physical traits
Answer» D. physical traits

721.	Which of the following work behaviors is considered “generic” or important to all jobs?
A.	industriousness
B.	intelligence
C.	experience
D.	morality
Answer» A. industriousness

722.	All of the following work behaviors are considered “generic” or important to all jobs except _____.
A.	thoroughness
B.	attendance
C.	experience
D.	schedule flexibility
Answer» C. experience

723.	_____ means assigning workers additional same-level activities, thus increasing the number of activities they perform.
A.	Job rotation
B.	Job enrichment
C.	Job assignment
D.	Job enlargement
Answer» D. Job enlargement

724.	_____ means systematically moving workers from one job to another.
A.	Job rotation
B.	Job enrichment
C.	Job assignment
D.	Job enlargement
Answer» A. Job rotation

725.	______ means redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition.
A.	Job rotation
B.	Job enrichment
C.	Job assignment
D.	Job enlargement
Answer» B. Job enrichment

880+ more mcqs Solved MCQs

A _____ is the time it takes to complete a job.

When a worker changes what he or she would normally do because they are being watched, _____ has occurred.

Which two data collection methods are frequently used together?

Jane records every activity she participates in at work along with time in a log. This approach to data collection for job analysis is based on _____.

Which of the following is considered a qualitative approach to job analysis?

Which of the following is considered a quantitative approach to job analysis?

What form of data collection involves recording work activities in a log?

The _____ assigns a quantitative score to each job based on its decision-making, skilled activity, physical activity, equipment operation, and information-processing characteristics.

Which quantitative job analysis technique can be conducted online?

Most job descriptions contain sections that cover _____.

One uses information from the _____ to write a job specification.

What type of information is contained in the job identification section of a job description?

FLSA status is located in the _____ section of a job description.

The _____ classifies all workers into one of 23 major groups of jobs.

Under the _____, the individual must have the requisite skills, educational background, and experience to perform the job’s essential functions.

Which section of a job description should define the limits of the jobholder’s authority, direct supervision of other personnel, and budgetary limitations?

When is an employer required to make a “reasonable accommodation” for a disabled individual?

Job duties that employees must be able to perform, with or without reasonable accommodation, are called _____.

The job specification takes the job description and answers the question, _____?

When filling jobs with untrained people, the job specifications may include _____.

Which of the following work behaviors is considered “generic” or important to all jobs?

All of the following work behaviors are considered “generic” or important to all jobs except _____.

_____ means assigning workers additional same-level activities, thus increasing the number of activities they perform.

_____ means systematically moving workers from one job to another.

______ means redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition.

Who argued that the best way to motivate workers is to build opportunities for challenge and achievement into their jobs via job enrichment?

De jobbing can be described as _____.

Job enrichment can be described as _____.

Jack works at a Hilton hotel. Some weeks he works in catering but he also works in housekeeping, and in reservations periodically. This is an example of _____.

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in performance is called _____.

Describing the job in terms of the measurable, observable, and behavioral competencies necessary for good job performance is called a _____.

Competency analysis focuses on _____.

Traditional job analysis focuses on _____.

Job competencies are always _____.

When a supervisor bases an employee’s training, appraisals, and rewards on the skills and competences he or she needs to achieve his or her goals, the supervisor is using _____.

HRM aims to maximize employees’ as well as organizations’

The difference between HRM and Personnel Management is: -

Who takes an active role on HRM?

1970s represent the evolution of new discipline under the name of _____.

HRM function does not involve: -

A statement about the values of employees to the firm that in turn shapes HR policy contents is called: -

Which one is the first step in any human resource program?

The ______ approach is based on the belief that employees have certain inalienable rights as human beings and it’s the duty of the employer to protect these rights.

_________ employees make companies more competitive.

Which of the following is/are the development function of HRM: -

The major constituents of TQM are ____

______ is any process that provides greater authority the sharing of relevant information and the provision of control over factors affecting job performance.

Which of the following Procurement function of HRM?

Several ways in which HR activities can be done or practiced may be termed as: -

Employees given authority to make decisions and take actions become

726.	Who argued that the best way to motivate workers is to build opportunities for challenge and achievement into their jobs via job enrichment?
A.	Adam Smith
B.	Frederick Taylor
C.	Frederick Herzberg
D.	Abraham Maslow
Answer» C. Frederick Herzberg

727.	De jobbing can be described as _____.
A.	assigning workers additional work at the same level
B.	redesigning jobs to increase opportunities for responsibility
C.	moving workers from one job to another
D.	encouraging employees not to limit themselves to what’s on their job descriptions
Answer» D. encouraging employees not to limit themselves to what’s on their job descriptions

728.	Job enrichment can be described as _____.
A.	assigning workers additional work at the same level
B.	redesigning jobs to increase opportunities for responsibility
C.	moving workers from one job to another
D.	encouraging employees not to limit themselves to what’s on their job descriptions
Answer» B. redesigning jobs to increase opportunities for responsibility

729.	Jack works at a Hilton hotel. Some weeks he works in catering but he also works in housekeeping, and in reservations periodically. This is an example of _____.
A.	job enlargement
B.	job rotation
C.	job enrichment
D.	de jobbing
Answer» B. job rotation

730.	The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in performance is called _____.
A.	job redesign
B.	reengineering
C.	process engineering
D.	job enlargement
Answer» B. reengineering

731.	Describing the job in terms of the measurable, observable, and behavioral competencies necessary for good job performance is called a _____.
A.	competency-based job analysis
B.	Department of Labor Procedure
C.	functional job analysis
D.	SOC classification system
Answer» A. competency-based job analysis

732.	Competency analysis focuses on _____.
A.	what is accomplished
B.	how work is accomplished
C.	when work is accomplished
D.	who accomplishes the work
Answer» B. how work is accomplished

733.	Traditional job analysis focuses on _____.
A.	what is accomplished
B.	how work is accomplished
C.	when work is accomplished
D.	who accomplishes the work
Answer» A. what is accomplished

734.	Job competencies are always _____.
A.	measurable
B.	observable
C.	based on goals
D.	both a and b
Answer» D. both a and b

735.	When a supervisor bases an employee’s training, appraisals, and rewards on the skills and competences he or she needs to achieve his or her goals, the supervisor is using _____.
A.	competency analysis
B.	traditional analysis
C.	performance management
D.	functional systems management
Answer» C. performance management