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Q. |
In order to achieve long-term quality improvements, management must do the following: |
A. | Motivate the employees with seminars, contests, and institution of programs such as "Quality Improvement" day |
B. | Create a quality control department and give the head of the department ultimate responsibility for quality improvement |
C. | Implement a formal quality control program with worker and management involvement |
D. | Establish financial incentive packages for workers |
Answer» C. Implement a formal quality control program with worker and management involvement |
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