The leisure and hospitality industry comprises a variety of services. Which of the following is not one of them?

Related MCQs

• The tourism industry is dependent on various factors like the location of the country, its culture and tradition, thesocial and political status etc. This dependency has resulted in some unique characteristics or features of theindustry. Which of the following are the characteristics of tourism industry? I. Stable location. II. Intangibility. III. Huge financial investments. IV. Stable demand.
• Which of the following attributes of services make it difficult for a service provider to evaluate them when compared to goods?
• Services are typically produced and consumed simultaneously. This is an example of the________characteristic of services.
• A problem encountered by service companies that change high-contact services into lowcontact services is that the
• Services cannot be stored. This describes the ___________characteristic of services.
• Compared with low-contact services, customers of high-contact services are more likely to judgeservice quality on the basis of:
• A service organization can deliver quality service to its customers if it follows a systematic method in identifyingthecustomers‘ needs. Christopher Lovelock suggested that the various supplementary services offered acrossvarious industries can be grouped into eight categories. Which of the following is not one of these categories?
• Which one of the following belongs to Trade services?
• Which one of the following belongs to social/personal services?
• Which one of the following belongs to Infrastructure services?