Q.

Which of the following statements about the sales force in the 21st century is true?

A. Sales managers will use a hands-off approach and let the professional salesperson be his or her own boss
B. Transactional exchanges no longer occur
C. Sales management must be smart and nimble and provide technology-centered solutions to support the sales effort
D. Salespeople make little use of the Internet because they realize the importance of the personal touch
Answer» A. Sales managers will use a hands-off approach and let the professional salesperson be his or her own boss
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