Q.

The 'value chain' idea is a concept that has been well established for the past three decades and it refers to considering key activities that an organization can conduct to add value for the customer. It traditionally distinguished between primary activities and support activities. Why is this concept regarded as outdated with the development of e-business?

A. There is a clear distinction between primary and support activities
B. The concept still holds and does not need revision
C. The support activities offer far more than just support
D. Support activities have been subsumed under primary activities
Answer» A. There is a clear distinction between primary and support activities
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