McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Master of Business Administration (MBA) .
Chapters
| 1. |
Which of the following is not a stage in the systematic training cycle? |
| A. | Evaluation |
| B. | Assessing training needs |
| C. | Planning the training |
| D. | Job instruction on a one to one basis |
| Answer» D. Job instruction on a one to one basis | |
| 2. |
Consultants for training and development render consulting at: |
| A. | Individual and interpersonal level |
| B. | Managerial level |
| C. | Organizational level |
| D. | All of the above |
| Answer» D. All of the above | |
| 3. |
Training and development is a _____ of an organisation. |
| A. | System |
| B. | Sub-system |
| C. | Element |
| D. | Component \ |
| Answer» B. Sub-system | |
| 4. |
It focuses on the milestones that the organization would like to achieve after the defined point of time. |
| A. | Mission |
| B. | Values |
| C. | Vision |
| D. | Strategy |
| Answer» C. Vision | |
| 5. |
This model helps in determining and developing the favorable strategies, sequencing the content, and delivering media for the types of training objectives to be achieved. |
| A. | System model |
| B. | Development model |
| C. | Instructional system development model |
| D. | Transition model |
| Answer» C. Instructional system development model | |
| 6. |
It is future oriented: |
| A. | Training |
| B. | Development |
| C. | Education |
| D. | Mentoring |
| Answer» D. Mentoring | |
| 7. |
Which of the following is the best definition of a learning organisation? |
| A. | An organisation which facilitates the learning of all its members and continuously transforms itself. |
| B. | An organisation in which the managers are encouraged to develop |
| C. | An organisation which facilitates the learning of all its members in order to preserve the status quo |
| D. | An organisation which does a lot of training on an ad hoc basis |
| Answer» A. An organisation which facilitates the learning of all its members and continuously transforms itself. | |
| 8. |
Information processing model and the social interaction model refers to: |
| A. | Cognitive theory of learning |
| B. | Behaviourism theory |
| C. | Forgetting theory |
| D. | Retention theory |
| Answer» A. Cognitive theory of learning | |
| 9. |
The stage in which the learning curve levels off is called: |
| A. | Learning capability |
| B. | Discouraging stage |
| C. | Over learning period |
| D. | Learning plateau |
| Answer» B. Discouraging stage | |
| 10. |
It is a process which relates to bringing a number of perspectives to finding a single answer – usually right or wrong: |
| A. | Assimilating |
| B. | Diverging |
| C. | Converging |
| D. | Accommodating |
| Answer» C. Converging | |
| 11. |
It results when a person gives meaning to sensations: |
| A. | Effect |
| B. | Readiness |
| C. | Sensitivity |
| D. | Perception |
| Answer» D. Perception | |
| 12. |
This domain is concerned with a learner’s attitudes, personal beliefs, and values. |
| A. | Affective domain |
| B. | Cognitive domain |
| C. | Psychomotor domain |
| D. | Conceptualization domain |
| Answer» A. Affective domain | |
| 13. |
Learning is a: |
| A. | Cognitive process |
| B. | Emotional process |
| C. | Botha and b |
| D. | None of the above |
| Answer» C. Botha and b | |
| 14. |
This learning style prefers using your body, hands and sense of touch: |
| A. | Kinesthetic |
| B. | Logical |
| C. | Social |
| D. | Mathematical |
| Answer» A. Kinesthetic | |
| 15. |
Learning by identifying one’s own learning objectives refers to: |
| A. | Other directed learning |
| B. | Self-directed learning |
| C. | Structured learning |
| D. | Unstructured learning |
| Answer» B. Self-directed learning | |
| 16. |
Which of the following is not the environmental factor that influences the learning process: |
| A. | Training strategies, methods and techniques |
| B. | Trainer/training team |
| C. | General learning environment in the programme |
| D. | Desire for personal growth and development |
| Answer» D. Desire for personal growth and development | |
| 17. |
Learning to prepare the individual but not related to specific present or future job is called: |
| A. | Training |
| B. | Counseling |
| C. | Development |
| D. | Education |
| Answer» D. Education | |
| 18. |
Formula and implementation of ideas take place at all levels of the organization in: |
| A. | Flat organisation |
| B. | Learning organizations |
| C. | Structured organizations |
| D. | Traditional organizations |
| Answer» B. Learning organizations | |
| 19. |
“The key is not getting the right strategy but fostering strategic thinking”. This statement was given by: |
| A. | John enton |
| B. | Mintzberg |
| C. | RensisLikert |
| D. | Peter Senge |
| Answer» B. Mintzberg | |
| 20. |
It is the ability to formulate unique approaches to problem solving and decision making: |
| A. | System thinking |
| B. | Creativity |
| C. | Personal mastery |
| D. | Sensitivity |
| Answer» B. Creativity | |
| 21. |
It is understood as the ability of an organization to gain insight and understanding from experience through experimentation, observation, analysis and a willingness to examine both success and failures: |
| A. | Learning organizations |
| B. | System thinking |
| C. | Organizational learning |
| D. | Mental models |
| Answer» C. Organizational learning | |
| 22. |
It is not a major input to learning: |
| A. | Capability |
| B. | Change |
| C. | Competency |
| D. | Sensitivity |
| Answer» D. Sensitivity | |
| 23. |
Who is described as being a radical behaviourist? |
| A. | Skinner. |
| B. | Bandura. |
| C. | Watson. |
| D. | Pavlov. |
| Answer» A. Skinner. | |
| 24. |
Consequences that discourage repetition of a particular behaviour are called: |
| A. | operant conditioning. |
| B. | negative reinforcement. |
| C. | positive reinforcement. |
| D. | extinction. |
| Answer» B. negative reinforcement. | |
| 25. |
The model of personality as learned habits was developed by: |
| A. | Dollard and Miller. |
| B. | Watson. |
| C. | Bandura. |
| D. | Skinner |
| Answer» A. Dollard and Miller. | |
| 26. |
Dollard and Miller classify the situation where we have to choose between two equally attractive goals as: |
| A. | approach-approach conflict. |
| B. | avoidance-avoidance conflict |
| C. | approach-avoidance conflict |
| D. | double approach-avoidance conflict |
| Answer» A. approach-approach conflict. | |
| 27. |
The processes that drive behaviour in Bandura's model are called: |
| A. | reciprocal determinism. |
| B. | principle of opposites |
| C. | motivational forces |
| D. | internal self-regulatory processes. |
| Answer» A. reciprocal determinism. | |
| 28. |
In Bandura's model, the situation where an individual enlists someone else to help change some aspect of their life is called: |
| A. | Interpersonal agency |
| B. | personal agency |
| C. | collective agency |
| D. | proxy agency |
| Answer» D. proxy agency | |
| 29. |
It is future oriented: |
| A. | Training |
| B. | Development |
| C. | Education |
| D. | Mentoring |
| Answer» A. Training | |
| 30. |
HRM is associated with the management of; |
| A. | General people |
| B. | Financial resources |
| C. | Organizational people |
| D. | Community members |
| Answer» C. Organizational people | |
| 31. |
Cost of human resources refers to; |
| A. | Company profits |
| B. | Employee shares |
| C. | Salary packages |
| D. | Earned revenues |
| Answer» C. Salary packages | |
| 32. |
Top level managers require __________________ skills the most; |
| A. | Technical |
| B. | Interpersonal |
| C. | Conceptual |
| D. | Mechanical |
| Answer» C. Conceptual | |
| 33. |
Matching the job description with the individuals’ qualification is an important aspect of; |
| A. | IS |
| B. | MIS |
| C. | HRIS |
| D. | DBMS |
| Answer» C. HRIS | |
| 34. |
HR managers are generally the _______________ managers; |
| A. | Line |
| B. | Middle |
| C. | Staf |
| D. | Top |
| Answer» C. Staf | |
| 35. |
Manufacturing was the main concern of personnel department during; |
| A. | Mechanistic period |
| B. | Catalytic period |
| C. | Organist period |
| D. | Strategic period |
| Answer» A. Mechanistic period | |
| 36. |
SWOT Analysis is a tool for; |
| A. | Determining organization’s mission |
| B. | Developing organizational goals |
| C. | Formulating strategies |
| D. | Environmental scanning |
| Answer» D. Environmental scanning | |
| 37. |
Jobs are identified & grouped while; |
| A. | Planning |
| B. | Organizing |
| C. | Leading |
| D. | Controlling |
| Answer» B. Organizing | |
| 38. |
According to the Hawthorne studies, the productivity of employees; |
| A. | Increased by increasing light |
| B. | Decreased by decreasing light |
| C. | Increased by observing them |
| D. | No change in their productivity |
| Answer» C. Increased by observing them | |
| 39. |
Organizational goals should be; |
| A. | Achievable |
| B. | Ambiguous |
| C. | Random |
| D. | Vague |
| Answer» A. Achievable | |
| 40. |
Which of the following is true about a learning organization? |
| A. | A learning organization discourages learning at the group and organizational levels. |
| B. | A learning organization restricts employees from experimenting with products and services. |
| C. | In a learning organization, employees learn from failure and from successes. |
| D. | In a learning organization, employees are discouraged from asking questions and admitting mistakes. |
| Answer» C. In a learning organization, employees learn from failure and from successes. | |
| 41. |
The strategic training and development process begins with: |
| A. | Choosing strategic training and development initiatives. |
| B. | Identifying the business strategy. |
| C. | Developing websites for knowledge sharing. |
| D. | Identifying measures or metrics. |
| Answer» B. Identifying the business strategy. | |
| 42. |
The final step of the strategic training and development process involves: |
| A. | Choosing strategic training and development initiatives. |
| B. | Identifying the business strategy. |
| C. | Identifying measures or metrics. |
| D. | Creating concrete training and development activities. |
| Answer» C. Identifying measures or metrics. | |
| 43. |
_____ typically includes information on the customers served, why the company exists, what the company does, the value received by the customers, and the technology used. |
| A. | Balanced scorecard |
| B. | Vision |
| C. | Mission |
| D. | Code of conduct |
| Answer» C. Mission | |
| 44. |
A SWOT analysis is typically conducted in the _____ step of the strategic training and development process. |
| A. | business strategy formulation and identification |
| B. | strategic training and development initiatives |
| C. | training and development activities |
| D. | measures or metrics identification |
| Answer» A. business strategy formulation and identification | |
| 45. |
_____ involves examining a company’s operating environment to identify opportunities and threats. |
| A. | Internal analysis |
| B. | Gap analysis |
| C. | External analysis |
| D. | Pareto analysis |
| Answer» C. External analysis | |
| 46. |
Which of the following is true with regard to SWOT analysis? |
| A. | In a SWOT analysis, external analysis attempts to identify the company’s Strengths and weaknesses. |
| B. | A SWOT analysis represents the strategy believed to be the best alternative to achieve the company goals. |
| C. | A SWOT analysis is typically conducted in the strategic training and development initiatives identification step of the strategic training and development process. |
| D. | A SWOT analysis provides a company the information needed to generate several alternative business strategies and make a strategic choice. |
| Answer» D. A SWOT analysis provides a company the information needed to generate several alternative business strategies and make a strategic choice. | |
| 47. |
Business-level outcomes chosen to measure the overall value of training or learning initiatives are referred to as _____. |
| A. | values |
| B. | goals |
| C. | business strategies |
| D. | metrics |
| Answer» D. metrics | |
| 48. |
The _____ considers four different perspectives: customer, internal, innovation and learning, and financial. |
| A. | SWOT analysis |
| B. | value chain analysis |
| C. | BCG matrix |
| D. | balanced scorecard |
| Answer» D. balanced scorecard | |
| 49. |
Which of the following is true of roles of managers? |
| A. | Line managers spend lesser time managing individual performance and developing employees than midlevel managers or executives do. |
| B. | Midlevel managers or executives are not involved in planning and allocating resources, coordinating interdependent groups, and managing change. |
| C. | The roles that managers have in a company do not influence the focus of training development, and learning activity. |
| D. | Regardless of their level in a company, all managers are expected to serve as spokespersons to other work units, managers, and vendors. |
| Answer» D. Regardless of their level in a company, all managers are expected to serve as spokespersons to other work units, managers, and vendors. | |
| 50. |
__________ refers to the learning opportunities designed to help employees grow. |
| A. | Training |
| B. | Development |
| C. | Education |
| D. | All of the above |
| Answer» B. Development | |
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