Q.

What is an "affordance" according to Norman (1999):

A. property of an object that indicates to people how to use the object.
B. the return on investment of the user­centred design process.
C. the opportunity cost of not using user­centred design.
D. an instruction on an interface signalling how to use the interface.
Answer» A. property of an object that indicates to people how to use the object.
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