1. |
An in depth study on a single organisation using a variety of data collection methods is known as |
A. | case study |
B. | field survey |
C. | field survey |
D. | laboratory experiment |
Answer» A. case study |
2. |
The method of research that gathers data about perceptions, feelings, opinions through interviews and questionnaires in their actual work setting is known as |
A. | case study |
B. | field survey |
C. | field experiment |
D. | laboratory experiment |
Answer» B. field survey |
3. |
The consistency of data obtained from a particular research method is known as |
A. | reliability |
B. | validity |
C. | credibility |
D. | casuality |
Answer» A. reliability |
4. |
The degree to which a research method actually measures what it is supposed to measure is known as |
A. | reliability |
B. | validity |
C. | credibility |
D. | casuality |
Answer» B. validity |
5. |
Managing the human resource is |
A. | the smallest department in an organisation |
B. | better managed outside the organisation |
C. | vital for the success of an organisation |
D. | an unnecessary expense |
Answer» C. vital for the success of an organisation |
6. |
A method of helping is to understand management and organisational behaviour is to look at that has been done before |
A. | experiments |
B. | research |
C. | management |
D. | behaviour |
Answer» B. research |
7. |
Impersonal treatment of people through consistent application of rules and decisions to prevent favouritism is part of |
A. | equity theory |
B. | motivation theory |
C. | leadership theory |
D. | bureaucracy theory |
Answer» D. bureaucracy theory |
8. |
People who work in the Human resource department should have a knowledge of |
A. | organisational behaviour |
B. | finance |
C. | it |
D. | marketing |
Answer» A. organisational behaviour |
9. |
What must entrepreneurs and leaders learn in order to have a successful organisation? |
A. | how to control people and manipulate organisational systems |
B. | how to think strategically, influence people, develop organisational systems |
C. | how to manage technical details and use current business jargon |
D. | how to read balance sheets and income statements. |
Answer» B. how to think strategically, influence people, develop organisational systems |
10. |
Organisational success in providing a service or a product depends on |
A. | doing product development faster than anyone else |
B. | being the cheapest in the market |
C. | having the first product or service in the market place |
D. | the product or service being valued by a segment of society |
Answer» D. the product or service being valued by a segment of society |
11. |
An organisation's mission is |
A. | the fundamental purpose of an organisation |
B. | articulated in such a way that it defines the business of the enterprise |
C. | a concept for unifying the efforts of organisational members |
D. | all of the above |
Answer» D. all of the above |
12. |
Which must be accomplished first by the entrepreneur or leader? |
A. | the design of a rational organisation structure |
B. | generating profits |
C. | making viable the concept for which the organisation was founded |
D. | establishing policies that assure consistency of activities |
Answer» C. making viable the concept for which the organisation was founded |
13. |
Definable groups of people who have an economic and/or social interest in the organisation are called |
A. | stakeholders |
B. | employees |
C. | managers |
D. | all of the above |
Answer» A. stakeholders |
14. |
Governance policies, rules, as well as authority structures apply to which key resource element of the organisation? |
A. | technology |
B. | organisational culture |
C. | organisation |
D. | people |
Answer» C. organisation |
15. |
Productivity is a ratio of outputs (products or services) to . |
A. | profits generated |
B. | sales price |
C. | inputs consumed |
D. | behaviour effectiveness |
Answer» C. inputs consumed |
16. |
"Doing the right things" is referred to as . |
A. | effectiveness |
B. | efficiency |
C. | productivity |
D. | profitability |
Answer» A. effectiveness |
17. |
Revitalization involves the strategies, resources, technology, and skills of the organisation. |
A. | focusing |
B. | categorizing |
C. | formalizing |
D. | renewing |
Answer» D. renewing |
18. |
What is the relationship between satisfaction and productivity, as suggested by research? |
A. | high satisfaction leads to high productivity |
B. | productivity does not influence satisfaction |
C. | moderate satisfaction results in low productivity |
D. | productivity often leads to satisfaction |
Answer» D. productivity often leads to satisfaction |
19. |
Satisfaction is defined as positive feelings people have about an organisation whether as a/an |
A. | supplier, employee, customer, or regulator |
B. | employer, customer, regulator, or supplier |
C. | investor or stockbroker |
D. | none of the above |
Answer» A. supplier, employee, customer, or regulator |
20. |
Management is the practice of |
A. | recruiting and motivating talented people to work for your organisation |
B. | increasing a firm\s revenues and cutting costs to maximize profits |
C. | directing, organizing, and developing people, technology, and financial resources |
D. | mastering political behaviours so that the fittest survive and rise to the top |
Answer» C. directing, organizing, and developing people, technology, and financial resources |
21. |
Productivity ultimately depends on both |
A. | efficiency and effectiveness |
B. | infrastructure and culture |
C. | people and money |
D. | satisfaction and revitalization |
Answer» A. efficiency and effectiveness |
22. |
What is planning? |
A. | the process of establishing objectives and specifying how they are to be accomplished in an uncertain future |
B. | the process of evaluating whether outcomes match objectives and, if not, taking corrective action |
C. | the pattern of managing actions that focus resources and core competence on achieving a sustained competitive advantage |
D. | determining a workable fit between organisational competencies and limitations on the one hand and opportunities and threats on the other |
Answer» A. the process of establishing objectives and specifying how they are to be accomplished in an uncertain future |
23. |
What is the process of managerial control or controlling? |
A. | the process of establishing objectives and specifying how they are to be accomplished in an uncertain future |
B. | the process of evaluating whether outcomes match objectives and, if not, taking corrective action |
C. | the pattern of managing actions that focus resources and core competence on achieving a sustained competitive advantage |
D. | determining a workable fit between organisational competencies and limitations on the one hand and opportunities and threats on the other |
Answer» B. the process of evaluating whether outcomes match objectives and, if not, taking corrective action |
24. |
What is competitive strategy? |
A. | the process of establishing objectives and specifying how they are to be accomplished in an uncertain future |
B. | the process of evaluating whether outcomes match objectives and, if not, taking corrective action |
C. | the pattern of managing actions that focus resources and core competence on achieving a sustained competitive advantage |
D. | planning actions at the line of business level about where and how to compete |
Answer» D. planning actions at the line of business level about where and how to compete |
25. |
The process of strategic thinking most involves what? |
A. | the process of establishing objectives and specifying how they are to be accomplished in an uncertain future |
B. | the process of evaluating whether outcomes match objectives and, if not, taking corrective action |
C. | the pattern of managing actions that focus resources and core competence on achieving a sustained competitive advantage |
D. | determining a workable fit between organisational competencies and limitations on the one hand and opportunities and threats on the other |
Answer» D. determining a workable fit between organisational competencies and limitations on the one hand and opportunities and threats on the other |
26. |
At what organisational level is it necessary to balance strategic actions with environmental and resource conditions? |
A. | departmental |
B. | middle management |
C. | corporate |
D. | all of the above |
Answer» D. all of the above |
27. |
When setting key objectives, managers first seek to articulate |
A. | results that will achieve the earnings per share target of the external market analysts |
B. | results that can be achieved with modest commitment of incremental resources |
C. | mission consistent measurable results to be achieved within a specified future time frame |
D. | sales forecasts that will generate sufficient revenue to increase global market share |
Answer» C. mission consistent measurable results to be achieved within a specified future time frame |
28. |
Managing strategy involves the craft of |
A. | deciding on bold courses of action that pulls the enterprise in new directions |
B. | balancing stability and consistency over time with changes when needed |
C. | defending established products to make it difficult for rivals to imitate |
D. | stimulating the creativity of managers and engineers to improve |
Answer» B. balancing stability and consistency over time with changes when needed |
29. |
An organisation's plans are usually most specific at what level? |
A. | the top |
B. | the middle |
C. | the bottom |
D. | they should be essentially equal in specificity at all levels of the organisation |
Answer» D. they should be essentially equal in specificity at all levels of the organisation |
30. |
When control systems are used to their fullest, they |
A. | catch individuals who are inefficient |
B. | lead to continuous improvement |
C. | produce conformity to standards |
D. | provide merit rewards for high performers |
Answer» B. lead to continuous improvement |
31. |
operational decisions are |
A. | decision made by managers that have a medium term scope |
B. | based on aggregate data and impact the activities for the medium term that could range from the next few days/weeks/ months |
C. | both a and b |
D. | none of the above |
Answer» C. both a and b |
32. |
Types of Communication are |
A. | synchronous and asynchronous communication |
B. | simplex communication |
C. | full duplex and half duplex communication |
D. | all of the above |
Answer» D. all of the above |
33. |
FOIS stands for |
A. | freight operation information system |
B. | fixed operation information system |
C. | first operation information system |
D. | none of the above |
Answer» A. freight operation information system |
34. |
CMS stands for |
A. | client management system |
B. | crew management system |
C. | customer management system |
D. | none of the above |
Answer» B. crew management system |
35. |
ICMS stands for |
A. | international coaching management system |
B. | internal coaching management system |
C. | integrated coaching management system |
D. | none of the above |
Answer» C. integrated coaching management system |
36. |
Management information systems (MIS) |
A. | create and share documents that support day-today office activities |
B. | process business transactions (e.g., time cards, payments, orders, etc.) |
C. | capture and reproduce the knowledge of an expert problem solver |
D. | use the transaction data to produce information needed by managers to run the business |
Answer» D. use the transaction data to produce information needed by managers to run the business |
37. |
The term used to describe those people whose jobs involve sponsoring and funding the project to develop, operate, and maintain the information system is |
A. | information worker |
B. | internal system user |
C. | systems owner |
D. | external system user |
Answer» C. systems owner |
38. |
If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/an |
A. | crm |
B. | intranet |
C. | erp |
D. | extranet |
Answer» B. intranet |
39. |
Which of the following is not a technology driver for an information system? |
A. | enterprise applications |
B. | object technologies |
C. | knowledge asset management |
D. | collaborative technologies |
Answer» C. knowledge asset management |
40. |
Which of the following is a deliverable of the system implementation phase in a formal system development process? |
A. | technical hardware and software solution for the business problem |
B. | business problem statement |
C. | statement of the system users’ business requirements |
D. | none of the above |
Answer» A. technical hardware and software solution for the business problem |
41. |
When a bank offers web self-service for customers to answer their questions, the primary outcome is: |
A. | adds value |
B. | manages risks |
C. | reduces costs |
D. | none of the above |
Answer» C. reduces costs |
42. |
The general transformation cycle for information is: |
A. | information to data to knowledge |
B. | data to information to knowledge |
C. | knowledge to data to information |
D. | none of the above |
Answer» B. data to information to knowledge |
43. |
The most important attribute of information quality that a manager requires is: |
A. | relevance |
B. | media |
C. | presentation |
D. | none of the above |
Answer» A. relevance |
44. |
To improve the performance of a business process, which of the following is most relevant? |
A. | input |
B. | processing |
C. | control and feedback |
D. | all of the above |
Answer» C. control and feedback |
45. |
The majority of publically available Internet information sources are: |
A. | created in xml |
B. | structured information |
C. | normal information |
D. | unstructured information |
Answer» D. unstructured information |
46. |
Records management: |
A. | is a discipline limited to digitised paper documents |
B. | is a discipline limited to library books |
C. | 3. is a discipline limited to paper documents |
D. | none of the above |
Answer» D. none of the above |
47. |
Which of the following statements describes a taxonomy? |
A. | a browsable hierarchy |
B. | a list of equivalent terms |
C. | a complex controlled vocabulary showing relationships |
Answer» A. a browsable hierarchy |
48. |
Information systems that support the business functions that reach out to suppliers are known as: |
A. | back office information systems |
B. | expert information systems |
C. | front office information systems |
D. | none of the above |
Answer» A. back office information systems |
49. |
Which is not a typical business function? |
A. | manufacturing |
B. | benefits and compensation |
C. | sales |
D. | services |
Answer» B. benefits and compensation |
50. |
Project Management ensures that |
A. | project’s risk is assessed |
B. | project’s feasibility is assessed |
C. | system is developed at minimum cost |
D. | both a and b |
Answer» C. system is developed at minimum cost |
51. |
IT has impacts as |
A. | first order |
B. | second order |
C. | third order |
D. | all of the above |
Answer» D. all of the above |
52. |
A centralised system keeps decision making firmly at the top of the hierarchy |
A. | true |
B. | false |
C. | not applicable |
D. | don’t know |
Answer» A. true |
53. |
Centralised IT management system best suited for |
A. | small sized organization |
B. | large sized organization |
C. | all of the above |
D. | none of the above |
Answer» A. small sized organization |
54. |
Decentralised IT management system best suited for |
A. | small sized organization |
B. | large sized organization |
C. | all of the above |
D. | none of the above |
Answer» B. large sized organization |
55. |
Centralised IT management system has |
A. | inadequate control over the organization |
B. | considerable control over the organization |
C. | all of the above |
D. | none of the above |
Answer» A. inadequate control over the organization |
56. |
Decentralised IT management system has |
A. | inadequate control over the organization |
B. | considerable control over the organization |
C. | all of the above |
D. | none of the above |
Answer» B. considerable control over the organization |
57. |
Information systems support an organization's business operations, managerial decision making and strategic competitive advantage. Such system is called |
A. | business process reengineering |
B. | competitive advantage |
C. | competitive advantage |
D. | roles of information systems |
Answer» D. roles of information systems |
58. |
The document listing all procedure and regulations that generally govern an organization is the |
A. | administrative policy manual |
B. | personal policy book |
C. | procedures log |
D. | organization manual |
Answer» D. organization manual |
59. |
Centralised IT management system has |
A. | vertical communication flow |
B. | open tree communication flow |
C. | normal communication flow |
D. | none of the above |
Answer» A. vertical communication flow |
60. |
Decentralised IT management system has |
A. | vertical communication flow |
B. | open tree communication flow |
C. | normal communication flow |
D. | none of the above |
Answer» B. open tree communication flow |
61. |
Advantage of Centralised IT management system is |
A. | proper coordination and leadership |
B. | sharing of burden and responsibility |
C. | no advantage |
D. | none of the above |
Answer» A. proper coordination and leadership |
62. |
Advantage of Decentralised IT management system is |
A. | proper coordination and leadership |
B. | sharing of burden and responsibility |
C. | no advantage |
D. | none of the above |
Answer» B. sharing of burden and responsibility |
63. |
In Centralised IT management system, power of decision making: |
A. | lies with top management |
B. | multiple person have the power |
C. | employee has the power |
D. | none of the above |
Answer» A. lies with top management |
64. |
In Deentralised IT management system, power of decision making: |
A. | lies with top management |
B. | multiple person have the power |
C. | employee has the power |
D. | none of the above |
Answer» B. multiple person have the power |
65. |
Standardisation implies that all components, physical and software ,which are used to create the IT infrastructure across the organization |
A. | are of same type and follow the same standard. |
B. | are of different type and follow the different standard. |
C. | are of same type but follow the different standard. |
D. | none of the above |
Answer» A. are of same type and follow the same standard. |
66. |
Virus is a |
A. | malicious program that spreads automatically |
B. | piece of code that attaches itself to legitimate program |
C. | both a and b |
D. | none of the above |
Answer» B. piece of code that attaches itself to legitimate program |
67. |
Worm is a |
A. | malicious program that spreads automatically |
B. | piece of code that attaches itself to legitimate program |
C. | both a and b |
D. | none of the above |
Answer» A. malicious program that spreads automatically |
68. |
Virus: |
A. | modifies the code |
B. | destructive in a nature |
C. | both a and b |
D. | replicate itself |
Answer» C. both a and b |
69. |
Worm: |
A. | doesn\t modifies the code |
B. | doesn\t replicate itself |
C. | both a and b |
D. | destructive in a nature |
Answer» A. doesn\t modifies the code |
70. |
□The IT infrastructure consists of broad categories of components: |
A. | hardware |
B. | software |
C. | networks |
D. | all of the above |
Answer» D. all of the above |
71. |
RFID stands for |
A. | random frequencyidentification |
B. | radio frequencyidentification |
C. | rare frequencyidentification |
D. | radio firewallidentification |
Answer»
B. radio frequencyidentification
view more info and meaning of RFID |
72. |
NMEICT stands for: |
A. | national mission on education through ict |
B. | national mission one-governance throughict |
C. | national mission one-commerce throughict |
D. | national mission on e-learning through ict |
Answer» A. national mission on education through ict |
73. |
Which of the following enables us to send the same letter to different persons in MS Word? |
A. | (1) mail join |
B. | (2) mail copy |
C. | (3) mail insert |
D. | (4) mail merge |
Answer» D. (4) mail merge |
74. |
If the binary equivalent of the decimal number 48 is 110000, then the binary equivalent of the decimal number 51 is given by |
A. | (1) 110011 |
B. | (2) 110010 |
C. | (3) 110001 |
D. | (4) 110100 |
Answer» A. (1) 110011 |
75. |
The process of copying files to a CD-ROM is known as |
A. | (1) burning |
B. | (2) zipping |
C. | (3) digitizing |
D. | (4) ripping |
Answer» A. (1) burning |
76. |
With regard to a word processing software, the process of combining static information in a publication together with variable information in a data source to create one merged publication is called |
A. | (1) electronic mail |
B. | (2) data sourcing |
C. | (3) mail merge |
D. | (4) spam mail |
Answer» C. (3) mail merge |
77. |
DVD technology uses an optical media to store the digital data. DVD is an acronym for |
A. | (1) digital vector disc |
B. | (2) digital volume disc |
C. | (3) digital versatile disc |
D. | (4) digital visualization disc |
Answer» C. (3) digital versatile disc |
78. |
Which of the following domains is used for - profit businesses? |
A. | (1) .org |
B. | (2) .net |
C. | (3) .edu |
D. | (4) .com |
Answer» D. (4) .com |
79. |
What is the full form of USB as used in computer related activities? |
A. | (1) ultra security block |
B. | (2) universal security block |
C. | (3) universal serial bus |
D. | (4) united serial bus |
Answer» C. (3) universal serial bus |
80. |
A new Laptop has been produced that weighs less, is smaller and uses less power than previous Laptop models.Which of the following technologies has been used to accomplish this? |
A. | (1) universal serial bus mouse |
B. | (2) faster random access memory |
C. | (3) blu ray drive |
D. | (4) solid state hard drive |
Answer» D. (4) solid state hard drive |
81. |
Who among the following had established UIDAI by passing Aadhaar Act, 2016 |
A. | state government |
B. | government of indi |
C. | registrars |
D. | enrolment agency |
Answer» B. government of indi |
82. |
When was UIDAI established as Statutory Authority under Ministry of Electronics and I.T ? |
A. | 28th january, 2009 |
B. | 29th september, 201 |
C. | 12th september, 2015 |
D. | 12th july, 2016 |
Answer» D. 12th july, 2016 |
83. |
Which organisation is responsible for issuing UID? |
A. | election commission |
B. | planning commissio |
C. | meity |
D. | uidai |
Answer» D. uidai |
84. |
Why was UIDAI created ? |
A. | to provide robust technology to eliminate duplicate andfake identities, and |
B. | to provide identity that can be verified and authenticatedin an easy, costeffective way |
C. | to make another identification document |
D. | both 1 & 2 |
Answer» D. both 1 & 2 |
85. |
When was the Aadhaar Enrolment /Update Regulation 2016 published in official gazettee |
A. | 28th january, 2009 |
B. | 29th september, 201 |
C. | 12th july, 2016 |
D. | 12th september 2017 |
Answer» D. 12th september 2017 |
86. |
What is the process of capturing resident data both Demographic and Biometric for generation of Aadhaar called? |
A. | authentication |
B. | enrolment |
C. | identification |
D. | presentatio n |
Answer» B. enrolment |
87. |
is any entity authorised or recognised by the Authority for the purpose of enrolling individuals through Enrolment Agency. |
A. | introducer |
B. | enrolling agency |
C. | agency |
D. | registrar |
Answer» D. registrar |
88. |
is any entity engaged by the Registrar for the purpose of enrolling individuals. |
A. | introducer |
B. | enrolment agency |
C. | supervisor/oper ator |
D. | registrar |
Answer» B. enrolment agency |
89. |
The Verifier/Certifier is the personnel appointed by for verification of documents at enrolment centres. |
A. | operator |
B. | introducer |
C. | registrars |
D. | enrolling agency |
Answer» C. registrars |
90. |
is the place where the Aadhaar Enrolment/Update is conducted by Certified Operator/Supervisor |
A. | enrolment center |
B. | exam center |
C. | hospital |
D. | school |
Answer» A. enrolment center |
91. |
is a certified personnel employed by Enrolment Agencies to execute the process of enrolment /update at the enrolment centers |
A. | enrolment operator |
B. | enrolment supervis |
C. | introducer |
D. | both 1 & 2 |
Answer» B. enrolment supervis |
92. |
Who among the following ensures that only trained and certified persons handle the enrolment/update process? |
A. | uidai |
B. | operator |
C. | supervisor |
D. | enrolment agency |
Answer» D. enrolment agency |
93. |
is responsible to conduct the Certification exam for the role of Operator/Supervisor |
A. | introducer |
B. | enrolment agency |
C. | testing and certificationagency |
D. | registrar |
Answer» C. testing and certificationagency |
94. |
is a person registered with the Registrar and Authority who confirms the identity of a person who does not have any valid POI and POA. |
A. | operator |
B. | introducer |
C. | enrolling agency |
D. | agency |
Answer» B. introducer |
95. |
Enrolment Identification Number (EID) is -a digit number allocated to residents at the time of enrolment. |
A. | 10 |
B. | 12 |
C. | 15 |
D. | 28 |
Answer» D. 28 |
96. |
Resident is an individual who has resided in India for a period or periods amounting in all to days or more in the twelve months immediately preceding the date of application for Aadhaar Enrolment/Update. |
A. | 32 |
B. | 61 |
C. | 123 |
D. | 182 |
Answer» D. 182 |
97. |
Which of the following contact numbers can a resident call for resolutions to their concerns or grievances related to Aadhaar? |
A. | 1947 |
B. | 2009 |
C. | 140 |
D. | 108 |
Answer» A. 1947 |
98. |
Which of the following is NOT a component of enrollment setup? |
A. | computer |
B. | biometric device |
C. | bomb detector |
D. | iris scanner |
Answer» C. bomb detector |
99. |
Aadhaar uses which of the given to uniquely identify the resident? |
A. | name and address of th |
B. | fingerprints |
C. | iris |
D. | both 2 & 3 |
Answer» D. both 2 & 3 |
100. |
is a document to convey the Aadhaar number to a resident. |
A. | aadhaar letter |
B. | cidr |
C. | uid |
D. | aadhaar number |
Answer» A. aadhaar letter |