Q.

Which is the set of activities that ensures the quality levels of product and services are properly maintained and that supplier and customer quality issues are properly resolved?

A. quality assurance
B. quality planning
C. quality control
D. quality management
Answer» A. quality assurance
Explanation: quality assurance (qa) is defined as an activity to ensure that an organization is providing the best possible product or service to customers.
so option a is correct.

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