"Quality is defined by the customer" is

Related MCQs

• Quality in a project's product is essential for the enhancement of the project manager and the selling organization. To ensure that the customer perceives a quality product, the project manager must inform the ustomer of the ______________ to be used so the customer will not have a perception of ______________.
• Which is the set of activities that ensures the quality levels of product and services are properly maintained and that supplier and customer quality issues are properly resolved?
• ______________ is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.
• Juran's Quality trilogy emphasizes the roles of quality planning, quality control and ______________
• A quality audit is a powerful tool in any quality improvement program. For a project that is starting a quality improvement program, the initial audit is used to ______________.
• Each project needs a quality program plan to define the parameters of the overall approach to meeting quality requirements. As a minimum, the quality program plan addresses ______________.
• Customer perception on quality contains
• Assured quality is necessary for building customer confidence.
• The standards for output based on quality and customer- service requirements that originate at the organizational and process levels include requirements for all of the following EXCEPT:
• In Six Sigma, a ______________ is defined as any process output that does not meet customer specifications