Quality assurance is defined as the managerial process that determines ______________ that provide the customers with performance standards and feedback on the performance.

Related MCQs

• Statistical Process Control is used in quality programs to determine whether repetitive operations meet predictable standards. The process uses ______________ to permit accurate monitoring of the operation.
• In the quality area, process control is becoming an important element of the manufacturing to rigorous specifications to provide a consistently uniform output. The control of a process is divided into controlling temperatures, pressures, flows, ______________, and levels in terms of rates and time.
• The standards for output based on quality and customer- service requirements that originate at the organizational and process levels include requirements for all of the following EXCEPT:
• Quality control includes inspections to ensure the standards of performance are being met. Inspection includes ______________ examinations of ______________.
• Quality control is the technical processes that ______________ the project's progress against the performance standards.
• The cost of quality has been argued as being primarily driven by the workers. When items were produced that did not meet the customers' expectations, the workers were "found" to be at fault. Current thinking is that management has at least ______________ percent of the responsibility for the cost of quality.
• Juran's Quality trilogy emphasizes the roles of quality planning, quality control and ______________
• The process of monitoring specific project results to determine if they comply with relevant quality standards is called:
• ISO/TS 16949 standards are standards for
• The various organization evolution standards of ISO 14000 series of standards are