McqMate
| Q. |
The concept that it is easier and less costly to do the work right the first time is called: |
| A. | Zero defects |
| B. | Continuous improvement |
| C. | DTRTRTFT |
| D. | The customer is the next person in the process |
| Answer» C. DTRTRTFT | |
View all MCQs in
Total Quality Management (TQM)No comments yet