Q.

Taylor and Deming would have both agreed that

A. Whirlpool's global strategy is a good one
B. Eli Whitney was an important contributor to statistical theory
C. Management must do more to improve the work environment and its processes so that quality can be improved
D. The era of Operations Management will be succeeded by the era of scientific management
Answer» C. Management must do more to improve the work environment and its processes so that quality can be improved
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