McqMate
| 1. |
The concept of ‘Management by Objectives’ was introduced by |
| A. | Frederick Herzberg. |
| B. | F.W. Taylor |
| C. | Elton Mayo |
| D. | Peter F. Drucker |
| Answer» D. Peter F. Drucker | |
| 2. |
Scalar Chain denotes |
| A. | a Production Process |
| B. | an Appraisal Process |
| C. | Span of Management. |
| D. | authority from the highest to the lowest ranks. |
| Answer» D. authority from the highest to the lowest ranks. | |
| 3. |
Which one of the following examples is not included in the intangible premises of planning. |
| A. | Public Relations |
| B. | Employee Morale |
| C. | Labour Hours |
| D. | Competitive Strength |
| Answer» C. Labour Hours | |
| 4. |
Which one of the following elements is odd with Weber’s Six Major Principles? |
| A. | Hierarchical Structure |
| B. | Unity of Command |
| C. | “In-focused” mission |
| D. | Technical Qualifications. |
| Answer» B. Unity of Command | |
| 5. |
Decisions which are repetitive and can be established well in advance to solve the day-today problems in an organization are known as |
| A. | Programmed Decisions |
| B. | Non-programmed Decisions |
| C. | Personal Decisions |
| D. | Heuristic Techniques |
| Answer» A. Programmed Decisions | |
| 6. |
In the case of selecting candidates in an organization, the first step is |
| A. | Preliminary Interview |
| B. | Back ground Investigation |
| C. | Blank Application |
| D. | Medical Examination |
| Answer» C. Blank Application | |
| 7. |
Reporting relationship is a step of |
| A. | Planning |
| B. | Organizing |
| C. | Leading |
| D. | Medical Examination |
| Answer» B. Organizing | |
| 8. |
All the following principles are included in ‘Directing’ except |
| A. | Harmony of Objectives |
| B. | Unity of Command |
| C. | Coordination |
| D. | Follow up |
| Answer» C. Coordination | |
| 9. |
Controlling involves 17 |
| A. | Determining the Objectives |
| B. | Setting Standards of Performance |
| C. | Identifying Activities for the Creation of Departments |
| D. | Directing the People towards Accomplishment of Common Goals |
| Answer» B. Setting Standards of Performance | |
| 10. |
‘No news is good news’ relate to |
| A. | Historical Feedback Control |
| B. | Predictive Feed Forward Control |
| C. | Critical Point Control |
| D. | Control by Exception |
| Answer» D. Control by Exception | |
| 11. |
Authority is |
| A. | Right to do something |
| B. | Ability to do something |
| C. | Derived from many sources |
| D. | Not visible from organizational chart |
| Answer» A. Right to do something | |
| 12. |
Vroom’s Theory of Motivation is known as |
| A. | Need Hierarchy Theory |
| B. | Equity Theory |
| C. | Expectancy Theory |
| D. | Theory X and Theory Y |
| Answer» C. Expectancy Theory | |
| 13. |
Which one of the following needs is missing in the ‘Hierarchy of Needs’ Theory? |
| A. | Psychological Needs |
| B. | Physiological Needs |
| C. | Safety Needs |
| D. | Wealth Needs |
| Answer» D. Wealth Needs | |
| 14. |
Which one of the following elements is associated with Herzberg’s Model? |
| A. | Self – Actualization |
| B. | Safety |
| C. | Esteem |
| D. | Hygiene |
| Answer» D. Hygiene | |
| 15. |
Which one of the following methods is included in the ‘off-the-job-training’? |
| A. | Coaching |
| B. | Case Studies |
| C. | Apprenticeship Training |
| D. | Vestibule Training |
| Answer» B. Case Studies | |
| 16. |
Under the Likert’s Four Management System, which one of the following adopts a paternalistic approach towards the subordinates? |
| A. | System 1 – Exploitative Autocratic |
| B. | System 2 – Benevolent Autocratic |
| C. | System 3 – Consultative |
| D. | System 4 – Democratic |
| Answer» B. System 2 – Benevolent Autocratic | |
| 17. |
Which one of the following is not the merit of Oral communication? |
| A. | Authenticity |
| B. | Effective |
| C. | Easy Communication |
| D. | Instant Feedback |
| Answer» A. Authenticity | |
| 18. |
‘Simulation’ is useful |
| A. | to observe the behavior of a system |
| B. | to find solution to the Waiting-line Problem |
| C. | to optimize the objective function |
| D. | to make decision under competition |
| Answer» A. to observe the behavior of a system | |
| 19. |
Flow of communication among the same level of people is known as |
| A. | Upward communication |
| B. | Downward communication |
| C. | Horizontal communication |
| D. | Formal communication |
| Answer» C. Horizontal communication | |
| 20. |
Which one of the following is not an objective of MIS? |
| A. | To facilitate the Decision making process |
| B. | To provide requisite information at each level of management |
| C. | To support the Decision making Process |
| D. | To recruit people for the system |
| Answer» D. To recruit people for the system | |
| 21. |
Which one of the following is not included in Scientific Management technique? |
| A. | Division of labour |
| B. | Scientific selection |
| C. | Training and placement of workers |
| D. | Hierarchical Structure |
| Answer» D. Hierarchical Structure | |
| 22. |
Under Fayol’s 14 Principles of Management, which one of the following factor is related with Esprit de Corps? |
| A. | Division of work |
| B. | Team Work |
| C. | Personal ability |
| D. | Personal interest |
| Answer» B. Team Work | |
| 23. |
In the organization, reporting relationship is a function of |
| A. | Planning |
| B. | Organizing |
| C. | Leading |
| D. | Controlling |
| Answer» B. Organizing | |
| 24. |
Which one of the following is not included in “The Managerial Activities”? |
| A. | Commanding |
| B. | Controlling |
| C. | Accounting |
| D. | Organizing |
| Answer» C. Accounting | |
| 25. |
Heuristic techniques refer to |
| A. | Trial and Error technique |
| B. | Group Decision making technique |
| C. | Brain Storming technique |
| D. | Critical Problem Solving technique |
| Answer» A. Trial and Error technique | |
| 26. |
Which one of the following is not correct in case of planning? |
| A. | Planning is goal oriented |
| B. | Planning is pervasive |
| C. | Planning is discreet function |
| D. | Planning is flexible |
| Answer» C. Planning is discreet function | |
| 27. |
PERT stands for |
| A. | Progressive Evaluation and Review Tool |
| B. | Programme Evaluation and Review Technique |
| C. | Programme Evaluation and Regression Technique |
| D. | Progressive Evaluation and Regression Tool |
| Answer» B. Programme Evaluation and Review Technique | |
| 28. |
‘Cybernetics’ relates to |
| A. | Feed-back control |
| B. | Feed-forward control |
| C. | Steering control |
| D. | Critical point control |
| Answer» A. Feed-back control | |
| 29. |
Directing is a |
| A. | Discreet process |
| B. | Continuous process |
| C. | One-way process |
| D. | Circular process |
| Answer» B. Continuous process | |
| 30. |
Which one of the following is an example of non-routine decisions? |
| A. | Decision related to fill up the vacated position of an organization |
| B. | Decision related to launch a new production plant |
| C. | Decision related to restructure the organization for improvement |
| D. | Decision related to take over a sick unit |
| Answer» B. Decision related to launch a new production plant | |
| 31. |
In making a decision, ‘game theory’ is useful under conditions of |
| A. | Certainty |
| B. | Various probabilities |
| C. | Competitive rivalry |
| D. | Irregular demand |
| Answer» C. Competitive rivalry | |
| 32. |
Referrent power is the |
| A. | Power of ability to grant or withhold the rewards to others |
| B. | Power of ability to punish others for not carrying out orders |
| C. | Power of dominance over others through specialized knowledge |
| D. | Power of attracting peoples towards a person himself or herself |
| Answer» D. Power of attracting peoples towards a person himself or herself | |
| 33. |
Which one of the following techniques does not imply ‘On-the-job training’ method? |
| A. | Apprenticeship training |
| B. | T-Group training |
| C. | Vestibule training |
| D. | Self-improvement programmes |
| Answer» B. T-Group training | |
| 34. |
Which leadership style permits quick decision making? |
| A. | Democratic Style |
| B. | Laissez Fair Leadership |
| C. | Authoritarian Leadership |
| D. | None of the above |
| Answer» C. Authoritarian Leadership | |
| 35. |
Programmed decisions are concerned with |
| A. | Basic decisions |
| B. | Unique decisions |
| C. | Repetitive and Routine decisions |
| D. | Non-routine decisions |
| Answer» C. Repetitive and Routine decisions | |
| 36. |
Channels of communication in an informal organization is known as |
| A. | Grapevine |
| B. | Gangplank |
| C. | Upward communication |
| D. | Downward communication |
| Answer» A. Grapevine | |
| 37. |
When communication flows from top to bottom is known as |
| A. | Upward communication |
| B. | Downward communication |
| C. | Horizontal communication |
| D. | Formal communication |
| Answer» B. Downward communication | |
| 38. |
An individual’s degree of like or dislike of oneself is known as |
| A. | Self-belief |
| B. | Self-concept |
| C. | Self-efficacy |
| D. | Self-esteem |
| Answer» C. Self-efficacy | |
| 39. |
Close supervision, control of subordinates, centralization of authority, autocratic leadership styles are the features of |
| A. | Need hierarchy theory |
| B. | Two factor theory |
| C. | Theory X |
| D. | Theory Y |
| Answer» C. Theory X | |
| 40. |
Existence, Relatedness and Growth (ERG) theory was propounded by |
| A. | Alderfer |
| B. | Likert |
| C. | Vroom |
| D. | Herzberg |
| Answer» A. Alderfer | |
| 41. |
_________________ is called as the father of Scientific Management. |
| A. | Henri Fayol |
| B. | F.W. Taylor |
| C. | Max Weber |
| D. | Elton Mayo |
| Answer» B. F.W. Taylor | |
| 42. |
Administrative function is the _______________ managerial function. |
| A. | top-level |
| B. | middle – level |
| C. | lower – level |
| D. | supervisory level |
| Answer» A. top-level | |
| 43. |
______________ form the basis for the functioning of an organization. |
| A. | Profits |
| B. | Objectives |
| C. | Policies |
| D. | Strategies |
| Answer» C. Policies | |
| 44. |
____________ is a means to an end. |
| A. | Organising |
| B. | Planning |
| C. | Controlling |
| D. | Coordinating |
| Answer» C. Controlling | |
| 45. |
_____________ is the foundation of most successful actions of all enterprises. |
| A. | Controlling |
| B. | Planning |
| C. | Organising |
| D. | Directing |
| Answer» B. Planning | |
| 46. |
____________ process is called a negative process. |
| A. | Training |
| B. | Placement |
| C. | Selection |
| D. | Induction |
| Answer» C. Selection | |
| 47. |
Control by Exception is also known as ________________ |
| A. | Management by Exception |
| B. | Management by Objectives |
| C. | Decision making |
| D. | Management Information System |
| Answer» A. Management by Exception | |
| 48. |
_________ is concerned with the total manner in which a manager influences the actions of subordinates. |
| A. | Planning |
| B. | Organising |
| C. | Directing |
| D. | Staffing |
| Answer» C. Directing | |
| 49. |
_______________ is the essence of management. |
| A. | Directing |
| B. | Coordinating |
| C. | Controlling |
| D. | Planning |
| Answer» B. Coordinating | |
| 50. |
______________ refers to the process of passing information from one person to another and its understanding. |
| A. | Planning |
| B. | Communicating |
| C. | Controlling |
| D. | Motivating |
| Answer» B. Communicating | |
| 51. |
_________ defines management as the process of getting things done by and through others. |
| A. | Hicks |
| B. | Massie |
| C. | Fayol |
| D. | Drucker |
| Answer» A. Hicks | |
| 52. |
____________ has defined authority as the power to take decisions which guide the actions of others. |
| A. | Simon |
| B. | Barnard |
| C. | Terry |
| D. | Taylor |
| Answer» A. Simon | |
| 53. |
_____________ flows from the top-level management to the bottom level management. |
| A. | Authority |
| B. | Performance |
| C. | Responsibility |
| D. | Accountability |
| Answer» A. Authority | |
| 54. |
__________ power is the ability to punish others for not carrying out orders. |
| A. | Reward |
| B. | Legitimate |
| C. | Expert |
| D. | Coercive |
| Answer» D. Coercive | |
| 55. |
The process of assigning work to others and giving them authority to do that is ________ |
| A. | Controlling |
| B. | Organising |
| C. | delegating authority |
| D. | directing |
| Answer» C. delegating authority | |
| 56. |
Under ____________ leadership system, goals are set and work-related decisions are taken by the subordinates. |
| A. | Exploitative |
| B. | Benevolent |
| C. | Authoritarian |
| D. | Democratic |
| Answer» D. Democratic | |
| 57. |
__________ propounded the need-based theory of motivation. |
| A. | Vroom |
| B. | Porter |
| C. | Maslow |
| D. | Mc Gregor |
| Answer» C. Maslow | |
| 58. |
Autocratic Leadership is also known as ______________ leadership. |
| A. | Authoritarian |
| B. | Democratic |
| C. | free rein |
| D. | participative |
| Answer» A. Authoritarian | |
| 59. |
_____________ is not a quantitative technique of decision-making. |
| A. | Linear programming |
| B. | Game Theory |
| C. | Management by Objectives |
| D. | Simulation |
| Answer» C. Management by Objectives | |
| 60. |
Decision making is expected to be based on ______________ |
| A. | competitors policies |
| B. | rational thinking |
| C. | government policies |
| D. | workers activities |
| Answer» B. rational thinking | |
| 61. |
Father of the Principles of Management is _________________ |
| A. | Drucker |
| B. | Terry |
| C. | Fayol |
| D. | Taylor |
| Answer» C. Fayol | |
| 62. |
Management is the art of _______________ |
| A. | managing customers |
| B. | making super normal profit |
| C. | keeping competitors under pressure |
| D. | getting things done by groups of people |
| Answer» D. getting things done by groups of people | |
| 63. |
Scientific Management is concerned with _______________ |
| A. | co-operation, not individualism |
| B. | increased production through long experience |
| C. | application of scientific principles to the management of production |
| D. | increased sales |
| Answer» C. application of scientific principles to the management of production | |
| 64. |
___________ is an intellectual process |
| A. | Controlling |
| B. | Planning |
| C. | Organising |
| D. | Directing |
| Answer» B. Planning | |
| 65. |
The military organization leads to ______________ |
| A. | Specialization |
| B. | unified control |
| C. | over loading |
| D. | over dependence |
| Answer» B. unified control | |
| 66. |
Which one of the following is not a barrier to effective communication? |
| A. | Selective Perception |
| B. | Defensiveness |
| C. | Emotions |
| D. | Filtering |
| Answer» B. Defensiveness | |
| 67. |
__________ refers to the introduction of a person to the job and the organization. |
| A. | Induction |
| B. | Selection |
| C. | Recruitment |
| D. | Placement |
| Answer» A. Induction | |
| 68. |
____________ is the use of influence to motivate employees to achieve organizational goals. |
| A. | Planning |
| B. | Organising |
| C. | Leading |
| D. | Motivating |
| Answer» C. Leading | |
| 69. |
The purpose of control is to ______________ |
| A. | fix standard |
| B. | measure actual performance |
| C. | find out deviation |
| D. | (a), (b) & (c) |
| Answer» D. (a), (b) & (c) | |
| 70. |
____________ is that managerial function which initiates organized action. |
| A. | Directing |
| B. | Organising |
| C. | Leading |
| D. | Motivating |
| Answer» A. Directing | |
| 71. |
The elements of the management process are known as the _________ of management. |
| A. | Functions |
| B. | Nature |
| C. | Concept |
| D. | Scope |
| Answer» A. Functions | |
| 72. |
Authority is derived from ____________ |
| A. | Position |
| B. | Seniority |
| C. | technical competence |
| D. | qualifications |
| Answer» A. Position | |
| 73. |
___________ power is derived from the formal position of a person in the organization. |
| A. | Social |
| B. | Coercive |
| C. | Expert |
| D. | Legitimate |
| Answer» D. Legitimate | |
| 74. |
Concurrent Control is also known as ____________ |
| A. | Feedback Control |
| B. | Feedforward Control |
| C. | Steering Control |
| D. | Critical Point Control |
| Answer» C. Steering Control | |
| 75. |
__________ leadership is a compromise between laissez fair and autocratic leadership. |
| A. | Persuasive |
| B. | Democratic |
| C. | Institutional |
| D. | Free Rein |
| Answer» B. Democratic | |
| 76. |
__________ of motivation is also known as Two factor Theory of Motivation. |
| A. | Maslow’s Theory |
| B. | Herzberg’s Theory |
| C. | Mc Gregor’s Theory |
| D. | Vroom’s Theory |
| Answer» B. Herzberg’s Theory | |
| 77. |
____________ leader exercises complete control over the subordinates. |
| A. | Autocratic |
| B. | Democratic |
| C. | Participative |
| D. | Free Rein |
| Answer» A. Autocratic | |
| 78. |
Dispersal of authority throughout the organization is ______________ |
| A. | Delegation of Authority |
| B. | Decentralisation of Authority |
| C. | Wide Span of Control |
| D. | None of (A), (B) & (C) |
| Answer» B. Decentralisation of Authority | |
| 79. |
________ is an act of choice wherein a person comes to a conclusion about what has to be done in a given situation. |
| A. | Planning |
| B. | Organising |
| C. | Decision making |
| D. | Controlling |
| Answer» C. Decision making | |
| 80. |
___________ is the father of Management. |
| A. | Fayol |
| B. | Drucker |
| C. | Taylor |
| D. | David |
| Answer» B. Drucker | |
| 81. |
_________ is the chain of the superiors existing from the highest authority to the lowest ranks. |
| A. | Unity of Command |
| B. | Unity of Direction |
| C. | Scalar Chain |
| D. | Authority |
| Answer» C. Scalar Chain | |
| 82. |
Fayol viewed management as a process consisting of __________ functions which every manager performs. |
| A. | 4 |
| B. | 5 |
| C. | 6 |
| D. | 7 |
| Answer» B. 5 | |
| 83. |
Corporate Planning is done by the ____________ |
| A. | Top Level Management |
| B. | Lower Level Management |
| C. | Middle Level Management |
| D. | Consultant |
| Answer» A. Top Level Management | |
| 84. |
_________ refers to training conducted away from actual work setting. |
| A. | Conference Method of Training |
| B. | Coaching |
| C. | Job Rotation |
| D. | Vestibule Training |
| Answer» D. Vestibule Training | |
| 85. |
__________ involves interpretation of the message by the receiver. |
| A. | Encoding |
| B. | Decoding |
| C. | Feedback |
| D. | Medium |
| Answer» B. Decoding | |
| 86. |
___________ is that managerial function which analyses the alternatives available. |
| A. | Planning |
| B. | Organising |
| C. | Directing |
| D. | Staffing |
| Answer» A. Planning | |
| 87. |
____________ is the essence of Management. |
| A. | Decentralisaton |
| B. | Span of Management |
| C. | Training |
| D. | Planning |
| Answer» D. Planning | |
| 88. |
_______ refers to the process of passing information from one person to another. |
| A. | Planning |
| B. | Communication |
| C. | Controlling |
| D. | Motivation |
| Answer» B. Communication | |
| 89. |
Which one of the following is not related to Control? |
| A. | To fix the standard |
| B. | To measure the actual performance |
| C. | To find out the deviation |
| D. | To communicate |
| Answer» D. To communicate | |
| 90. |
Which one of the following was suggested by Fayol? |
| A. | Management by Exception |
| B. | Unity of Direction |
| C. | Delegation of Authority |
| D. | Centralisation |
| Answer» B. Unity of Direction | |
| 91. |
Which one of the following is not a part of the communication process? |
| A. | Encoding |
| B. | Decoding |
| C. | Medium |
| D. | Situation |
| Answer» D. Situation | |
| 92. |
___________ is necessary to take decisions to guide the actions of others. |
| A. | Authority |
| B. | Planning |
| C. | Centralisation |
| D. | Responsibility |
| Answer» A. Authority | |
| 93. |
____________ is the process of entrusting part of the work by the superior to his/her subordinates. |
| A. | Centralisation |
| B. | Accountability |
| C. | Delegation of Authority |
| D. | Responsibility |
| Answer» C. Delegation of Authority | |
| 94. |
__________ flows from the lower-level management to the top level management. |
| A. | Authority |
| B. | Responsibility |
| C. | Centralisation |
| D. | Decentralisation |
| Answer» B. Responsibility | |
| 95. |
A decision to launch a new product is a / an _____________ |
| A. | Programmed Decision |
| B. | Non – routine Decision |
| C. | Personal Decision |
| D. | Organisational Decision |
| Answer» D. Organisational Decision | |
| 96. |
_________ process is an interplay of three elements – the leader, the follower and the situation. |
| A. | Control |
| B. | Motivation |
| C. | Leadership |
| D. | Planning |
| Answer» C. Leadership | |
| 97. |
________ has modified the Hierarchy of Needs Theory of motivation. |
| A. | Vroom |
| B. | Mc Gregor |
| C. | Herzberg |
| D. | Mc Clelland |
| Answer» D. Mc Clelland | |
| 98. |
There can be no leadership without __________ |
| A. | Managers |
| B. | Subordinates |
| C. | Followers |
| D. | Supervisors |
| Answer» C. Followers | |
| 99. |
________ decisions are of non-repetitive nature. |
| A. | Basic |
| B. | Routine |
| C. | Personal |
| D. | Policy |
| Answer» C. Personal | |
| 100. |
Bureaucracy Theory was invented by |
| A. | Elton Mayo |
| B. | Henri Fayol |
| C. | Max Weber |
| D. | Peter Drucker |
| Answer» C. Max Weber | |
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