A manager who is helping a customer return some shoes they purchased last week is dealing with what type of decision?

Related MCQs

• In Herbert Simon's theory, a manager who accepts the first satisfactory solution to a problem has made a ______ decision, while a manager who continues to search for the best possible solution is seeking to find a ______ decision
• When a manager knows little about the intended goals of a decision and the outcomes of the options are unclear, what type of situation are they in?
• The ______________ style of leadership is where the focus of power is with the manager. The manager alone exercises decision-making, authority and the control of rewards or punishments.
• Which type of decision making process in effect involves no decision per se?
• If a manager at Wipro wants to award a contract for printing the company's promotional literature and has obtained quotations from several printers, the manager can select a printer and know with ______ what the printing should cost.
• Various moderating variables determine whether a manager will act in an ethical or unethical manner. Which of the following individual characteristics indicates the degree to which people believe they are masters of their own fate?
• Tannenbaum and Schmidt‟s continuum of possible leadership behaviour identifies four main styles of leadership by the manager. What are they?
• When a subordinate or lower level manager passes information or offers suggestions to higher level management, they're using which level of communication?
• What are the most common hours for a "professional" to work in a week?
• When a manger made a decision and he is uncertain about the outcomes. His decision is likely to be: