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| Q. |
Which factors lower the accuracy rate of the rater? |
| A. | The rater is aware of personal biases and is willing to take action to minimise their effect |
| B. | Performance factors are properly defined |
| C. | The rater has documented behaviours to improve the recall |
| D. | The rater is unable to express himself or herself honestly and unambiguously |
| Answer» C. The rater has documented behaviours to improve the recall | |
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