Q.

The key difference between goods and services is:

A. People
B. Production costs
C. Intangibility of services
D. Recruitment policy
Answer» C. Intangibility of services
Explanation: The key difference between goods and services lies in intangibility—services cannot be touched, stored, or owned, unlike physical goods. This makes services inherently different in how they are produced, consumed, and perceived by customers. Production costs and recruitment policies are not the defining factors in distinguishing goods from services.
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