Services that occur without interruption, confusion, or hassle to the customer is called

Related MCQs

• Services that do not meet customer expectations are called
• Services that do not meet customer expectations are called:
• If a firm is practicing …………… the firm is training and effectively motivating its customer-contract employees and all of the supporting service people to work as a team to provide customer satisfaction
• ………….. is the tool for simultaneously depicting the service process, the point of customer contract and the evidence of the service from the customer point of view
• Successfulservice companies focus their attention on both their customer and their employees. They understand ……………, which links service firm profits with employee and customer satisfaction.
• At customer service interface, company intends to manage a relationship with a customer through
• ………………..is a tool for simultaneously depicting the service process, the points of customer contact, and the evidence of service from the customer’s point of
• Among many services, the demand for medical services tends to be __________.
• The service a customer expects are called …………… service package?
• The moments of interaction between the customer and the service firm are called: