McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) .
| 1. |
Who defined management as “the art of knowing exactly what you want men to do and then see that they do it in the best and cheapest way”? |
| A. | Henry Fayol |
| B. | F.W. Taylor |
| C. | Mary Parker Follet |
| D. | Likert |
| Answer» B. F.W. Taylor | |
| 2. |
The management tool undertaken to find out the one best way of doing the thing is termed as: |
| A. | Job Analysis |
| B. | Merit Rating |
| C. | Job Enrichment |
| D. | Job Evaluation |
| Answer» A. Job Analysis | |
| 3. |
Which school of thought had been developed on the idea that there is no single best method to find solutions to Managerial problems |
| A. | System approach |
| B. | Empirical approach |
| C. | Contingency approach |
| D. | Operational approach |
| Answer» C. Contingency approach | |
| 4. |
Koontz and O’Donnel are the advocates of which approach to management? |
| A. | System approach |
| B. | Empirical approach |
| C. | Contingency approach |
| D. | Operational approach |
| Answer» D. Operational approach | |
| 5. |
According to which approach, management is a logical process and it can be expressed in terms of mathematical symbols and relationships? |
| A. | Empirical approach |
| B. | Management Science approach |
| C. | Contingency approach |
| D. | Operational approach |
| Answer» B. Management Science approach | |
| 6. |
Which of the following studyhelps to determine a fair days work and rest period to complete it |
| A. | Work study |
| B. | Time study |
| C. | Motion study |
| D. | All of these |
| Answer» A. Work study | |
| 7. |
Which of the following study is aimed to determine and eliminate unnecessary and wasteful movements |
| A. | Work study |
| B. | Time study |
| C. | Motion study |
| D. | All of these |
| Answer» C. Motion study | |
| 8. |
Who authored the famous book “General and Industrial Management”? |
| A. | Henry Fayol |
| B. | F.W. Taylor |
| C. | Henry Gantt |
| D. | Peter Drucker |
| Answer» A. Henry Fayol | |
| 9. |
Authority and responsibility are …………….to each other |
| A. | Supplementary |
| B. | Complementary |
| C. | Contradictory |
| D. | Inconsistent |
| Answer» B. Complementary | |
| 10. |
Who developed the concept of Management by Objectives? |
| A. | Maslow |
| B. | Herbert Simon |
| C. | Herzberg |
| D. | Peter F. Drucker |
| Answer» D. Peter F. Drucker | |
| 11. |
Which of the following thinkers believed that leaders are not born but also developed through proper training in human behaviour? |
| A. | Mary Parker Follet |
| B. | F.W.Taylor |
| C. | C.K. Prahlad |
| D. | Peter F. Drucker |
| Answer» A. Mary Parker Follet | |
| 12. |
The concept of Job enrichment is a contribution by: |
| A. | Frederick Herzberg |
| B. | F.W.Taylor |
| C. | C.K. Prahlad |
| D. | Peter F. Drucker |
| Answer» A. Frederick Herzberg | |
| 13. |
A statement showing the minimum acceptable qualities of the persons to be placed on a Job is termed as: |
| A. | Job analysis |
| B. | Job description |
| C. | Job specifications |
| D. | Staffing |
| Answer» C. Job specifications | |
| 14. |
The process of searching for prospective employees and stimulating them to apply for the Job is called: |
| A. | Selection |
| B. | Training |
| C. | Recruitment |
| D. | Induction |
| Answer» C. Recruitment | |
| 15. |
Which of the following is considered as a negative function of traditional management? |
| A. | Selection |
| B. | Recruitment |
| C. | Training |
| D. | Placement |
| Answer» A. Selection | |
| 16. |
All levels of management between the supervisory level and the top level of the organization are termed as: |
| A. | Middle managers |
| B. | First-line managers |
| C. | Supervisors |
| D. | Foremen |
| Answer» A. Middle managers | |
| 17. |
Which is the process of getting activities completed efficiently and effectively with and through other people? |
| A. | Leading |
| B. | Management |
| C. | Supervision |
| D. | Controlling |
| Answer» B. Management | |
| 18. |
Wasting resources is considered to be an example of: |
| A. | Efficiency |
| B. | Effectiveness |
| C. | Inefficiency |
| D. | Ineffectiveness |
| Answer» C. Inefficiency | |
| 19. |
Effectiveness is synonymous with: |
| A. | Cost minimization |
| B. | Resource control |
| C. | Goal attainment |
| D. | Efficiency |
| Answer» C. Goal attainment | |
| 20. |
Efficiency refers to: |
| A. | The relationship between inputs and outputs |
| B. | The additive relationship between costs and benefits |
| C. | The exponential nature of costs and outputs |
| D. | Increasing outputs regardless of cost |
| Answer» A. The relationship between inputs and outputs | |
| 21. |
The French industrialist who first identified the basic management functions is: |
| A. | Weber |
| B. | Taylor |
| C. | Herzberg |
| D. | Fayol |
| Answer» D. Fayol | |
| 22. |
Which of the following management functions from the mid-1950s is no longer included in the basic functions of management? |
| A. | Planning |
| B. | Staffing |
| C. | Leading |
| D. | Controlling |
| Answer» B. Staffing | |
| 23. |
Organizing includes: |
| A. | Defining organizational goals |
| B. | Hiring organizational members |
| C. | Motivating organizational members |
| D. | Determining who does what tasks |
| Answer» D. Determining who does what tasks | |
| 24. |
A manager resolving conflict among organizational members is performing what function? |
| A. | Controlling |
| B. | Commanding |
| C. | Directing |
| D. | Leading |
| Answer» D. Leading | |
| 25. |
Who developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles? |
| A. | Henri Fayol |
| B. | Henry Ford |
| C. | Henry Mintzberg |
| D. | Henry Morris |
| Answer» C. Henry Mintzberg | |
| 26. |
According to Mintzberg's management roles, which roles are those that involve people and other duties that are ceremonial and symbolic in nature? |
| A. | Informational |
| B. | Interpersonal |
| C. | Technical |
| D. | Decisional |
| Answer» B. Interpersonal | |
| 27. |
All of the following are examples of informational roles according to Mintzberg except: |
| A. | Liaison |
| B. | Monitor |
| C. | Disseminator |
| D. | Spokesperson |
| Answer» A. Liaison | |
| 28. |
Which of the following individuals identified the three essential managerial skills? |
| A. | Katz |
| B. | Lewisberg |
| C. | Raines |
| D. | Chambers |
| Answer» A. Katz | |
| 29. |
The three essential managerial skills include: |
| A. | technical, human, and empirical |
| B. | human, empirical, and conceptual |
| C. | technical, interpersonal, and controlling |
| D. | technical, human, and conceptual |
| Answer» B. human, empirical, and conceptual | |
| 30. |
Managers with good ________ are able to communicate, motivate and lead to get the best out of their people. |
| A. | human skills |
| B. | conceptual skills |
| C. | technical skills |
| D. | visual skills |
| Answer» A. human skills | |
| 31. |
In the Wealth of Nations, Adam Smith described the breakdown of jobs into narrow and repetitive tasks and called this as: |
| A. | assembly lines |
| B. | work denomination |
| C. | division of labor |
| D. | greatest common factor of work |
| Answer» C. division of labor | |
| 32. |
Which of the following phrases is most associated with scientific management? |
| A. | Management relations |
| B. | One best way |
| C. | Supply and demand |
| D. | Quality control |
| Answer» B. One best way | |
| 33. |
Which was the best-known example of Taylor's scientific management? |
| A. | horseshoe |
| B. | pig iron |
| C. | blue collar |
| D. | fish tank |
| Answer» B. pig iron | |
| 34. |
Fayol was interested in studying________, whereas Taylor was interested in studying __________. |
| A. | senior managers; effective managers |
| B. | all managers; first-line managers |
| C. | bureaucratic structures; chains of command |
| D. | administrative theory; macroeconomics |
| Answer» B. all managers; first-line managers | |
| 35. |
According to Weber's ideal bureaucracy, what occurs when employees are placed in jobs based on technical qualifications? |
| A. | Career orientation |
| B. | Authority hierarchy |
| C. | Impersonality |
| D. | Formal selection |
| Answer» D. Formal selection | |
| 36. |
Based on his scientific management principles, Taylor suggested which of the following pay principles? |
| A. | Monthly salary |
| B. | Monthly salary with bonus |
| C. | Seniority pay |
| D. | Incentive pay |
| Answer» D. Incentive pay | |
| 37. |
The quantitative approach to management has also been referred to by which of the following names? |
| A. | Sales optimization |
| B. | Management science |
| C. | Managerial theory |
| D. | Statistical reformulation |
| Answer» B. Management science | |
| 38. |
Which of the following early advocates of organizational behavior created the field of industrial psychology, the scientific study of people at work? |
| A. | Robert Owens |
| B. | Hugo Munsterberg |
| C. | Mary Parker Follett |
| D. | Chester Barnard |
| Answer» B. Hugo Munsterberg | |
| 39. |
Who was one of the first to recognize that organizations could be viewed from the perspective of individual and group behaviour? |
| A. | Robert Owens |
| B. | Hugo Munsterberg |
| C. | Mary Parker Follett |
| D. | Chester Barnard |
| Answer» C. Mary Parker Follett | |
| 40. |
Which of the following early advocates of organizational behavior was the first to argue that organizations were open systems? |
| A. | Robert Owens |
| B. | Hugo Munsterberg |
| C. | Mary Parker Follett |
| D. | Chester Barnard |
| Answer» D. Chester Barnard | |
| 41. |
Which four theorists are associated with the early organizational behaviour approach? |
| A. | Barnard, Follett, Munsterberg, and Owen |
| B. | Munsterberg, Taylor, Fayol, and Follett |
| C. | Taylor, Fayol, Weber, and Barnard |
| D. | Follett, Barnard, Munsterberg, and Weber |
| Answer» A. Barnard, Follett, Munsterberg, and Owen | |
| 42. |
Without question, the most important contribution to the developing field of organizational behaviour came out of : |
| A. | Taylor Studies |
| B. | Porter Studies |
| C. | Parker Studies |
| D. | Hawthorne Studies |
| Answer» D. Hawthorne Studies | |
| 43. |
The Hawthorne Studies were initially devised to study: |
| A. | Productivity levels of groups versus individuals |
| B. | The effect of noise on employee productivity |
| C. | The effect of illumination levels on employee productivity |
| D. | Impact of cooperative versus competitive organisational environments on productivity |
| Answer» C. The effect of illumination levels on employee productivity | |
| 44. |
Which scientist is most closely associated with the Hawthorne Studies? |
| A. | Adams |
| B. | Mayo |
| C. | Lawler |
| D. | Barnard |
| Answer» B. Mayo | |
| 45. |
A system can best be defined as a(n): |
| A. | grouping of separate and independent parts |
| B. | set of interrelated and interdependent parts |
| C. | ordering of distinct and unrelated parts |
| D. | set of connected but non-functional parts |
| Answer» B. set of interrelated and interdependent parts | |
| 46. |
Which of the following types of systems does not interact with its environment? |
| A. | fluid |
| B. | diagrammatic |
| C. | closed |
| D. | resource-driven |
| Answer» C. closed | |
| 47. |
Who were two of the pioneers in the area of Total Quality Management? |
| A. | Fayol; Weber |
| B. | Taylor; Gilbreth |
| C. | Owen; Munsterberg |
| D. | Deming; Juran |
| Answer» D. Deming; Juran | |
| 48. |
Quality management is driven by a focus on: |
| A. | workplace diversity |
| B. | workplace spirituality |
| C. | continual improvement |
| D. | knowledge management |
| Answer» C. continual improvement | |
| 49. |
When an organization assigns specialists to groups according to the projects they are working on, it’s termed as: |
| A. | Divisional structure |
| B. | Functional structure |
| C. | Product structure |
| D. | Matrix structure |
| Answer» D. Matrix structure | |
| 50. |
A matrix structure violates which key element of organizational design? |
| A. | Unity of command |
| B. | Chain of command |
| C. | Span of management |
| D. | Decentralization |
| Answer» A. Unity of command | |
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