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Q. |
Why is 'Client Relationship Management (CRM)' essential in E-commerce? |
A. | To manage interactions with customers, build relationships, and improve profitability. |
B. | To handle the logistics of storing, packing, and shipping products. |
C. | To ensure the security of online transactions and protect customer data. |
D. | To design and maintain the E-commerce website and its functionalities. |
Answer» A. To manage interactions with customers, build relationships, and improve profitability. |
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