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McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Master of Computer Applications (MCA) .
Chapters
1. |
ISO 9000 is a series of standards for quality management system and has: |
A. | 2 related standards |
B. | 5 related standards |
C. | 10 related standards |
D. | 25 related standards |
Answer» B. 5 related standards |
2. |
Software quality is defined as |
A. | Conformance to user specified requirements. |
B. | Achievement of extremely low defect rates. |
C. | Production of software with high reliability |
D. | None of the above |
Answer» A. Conformance to user specified requirements. |
3. |
SQA stands for |
A. | Software quality added |
B. | Software quality audit |
C. | Software quality assurance |
D. | None of the above |
Answer» C. Software quality assurance |
4. |
Quality costs may be divided into costs associated with |
A. | Prevention, appraisal and failure |
B. | People, process and product |
C. | Customers, developers and maintenance |
D. | All of the above |
Answer» A. Prevention, appraisal and failure |
5. |
Variation control in the context of software engineering involves controlling variation in the |
A. | Process applied |
B. | Resources expended |
C. | Product quality attributes |
D. | All of the above |
Answer» D. All of the above |
6. |
A key concept of quality control is that all work products |
A. | Are delivered on time and under budget |
B. | Have complete documentation |
C. | Have measurable specifications for process outputs |
D. | Are thoroughly tested before delivery to the customer |
Answer» D. Are thoroughly tested before delivery to the customer |
7. |
Which of these activities is not one of the activities recommended to be performed by an independent SQA group? |
A. | Prepare SQA plan for the project |
B. | Review software engineering activities to verify process compliance |
C. | Report any evidence of noncompliance to senior management |
D. | Serve as the sole test team for any software produced |
Answer» D. Serve as the sole test team for any software produced |
8. |
Software safety is a quality assurance activity that focuses on hazards that |
A. | Affect the reliability of a software component |
B. | May cause an entire system to fail |
C. | May result from user input errors |
D. | Prevent profitable marketing of the final product |
Answer» B. May cause an entire system to fail |
9. |
The ISO quality assurance standard that applies to software engineering is |
A. | ISO 9000:2004 |
B. | ISO 9001:2000 |
C. | ISO 9002:2001 |
D. | ISO 9003:2004 |
Answer» B. ISO 9001:2000 |
10. |
Which of the following is not a section in the standard for SQA plans recommended by IEEE? |
A. | Budget |
B. | Documentation |
C. | Reviews and audits |
D. | Test |
Answer» A. Budget |
11. |
Six Sigma methodologies define three core steps. |
A. | Analyze, improve, control |
B. | Analyze, design, verify |
C. | Define, measure, analyze |
D. | Define, measure, control |
Answer» C. Define, measure, analyze |
12. |
"Quality is defined by the customer" is |
A. | An unrealistic definition of quality |
B. | A user-based definition of quality |
C. | A manufacturing-based definition of quality |
D. | The definition proposed by the American Society for Quality Control |
Answer» D. The definition proposed by the American Society for Quality Control |
13. |
Which of the following is not one of the major categories of costs associated with quality? |
A. | Prevention costs |
B. | Appraisal costs |
C. | Internal failures |
D. | None of the above, they are all major categories of costs associated with quality |
Answer» D. None of the above, they are all major categories of costs associated with quality |
14. |
ISO 9000 seeks standardization in terms of |
A. | Products |
B. | Production procedures |
C. | Suppliers' specifications |
D. | Procedures to manage quality |
Answer» D. Procedures to manage quality |
15. |
Total Quality Management emphasizes |
A. | The responsibility of the Quality Control staff to identify and solve all qualityrelated problems |
B. | A commitment to quality that goes beyond internal company issues to suppliers and customers |
C. | A system where strong managers are the only decision makers |
D. | A process where mostly statisticians get involved |
Answer» B. A commitment to quality that goes beyond internal company issues to suppliers and customers |
16. |
A successful TQM program incorporates all of the following except |
A. | Continuous improvement |
B. | Employment involvement |
C. | Benchmarking |
D. | centralized decision making authority |
Answer» D. centralized decision making authority |
17. |
"Kaizen" is a Japanese term meaning |
A. | A fool proof mechanism |
B. | Just-in-time (JIT) |
C. | A fishbone diagram |
D. | Continuous improvement |
Answer» D. Continuous improvement |
18. |
The philosophy of zero defects is |
A. | Unrealistic |
B. | Prohibitively costly |
C. | An ultimate goal; in practice, 1 to 2% defects is acceptable |
D. | Consistent with the commitment to continuous improvement |
Answer» D. Consistent with the commitment to continuous improvement |
19. |
Quality Circles members are |
A. | Paid according to their contribution to quality |
B. | External consultants designed to provide training in the use of Quality tools |
C. | Always machine operators |
D. | None of the above, all of the statements are false |
Answer» D. None of the above, all of the statements are false |
20. |
The process of identifying other organizations that are best at some facet of your operations and then modeling your organization after them is known as |
A. | Continuous improvement |
B. | Employee empowerment |
C. | Benchmarking |
D. | Copycatting |
Answer» C. Benchmarking |
21. |
A quality loss function utilizes all of the following costs except |
A. | The cost of scrap and repair |
B. | The cost of customer dissatisfaction |
C. | Inspection, warranty, and service costs |
D. | Sales costs |
Answer» D. Sales costs |
22. |
Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a |
A. | Pareto chart |
B. | Flow chart |
C. | Check sheet |
D. | Taguchi map |
Answer» B. Flow chart |
23. |
A fishbone diagram is also known as a |
A. | cause-and-effect diagram |
B. | poka-yoke diagram |
C. | Kaizen diagram |
D. | Taguchi diagram |
Answer» A. cause-and-effect diagram |
24. |
If a sample of parts is measured and the mean of the measurements is outside the control limits the process is |
A. | In control, but not capable of producing within the established control limits |
B. | Out of control and the process should be investigated for assignable variation |
C. | Within the established control limits with only natural causes of variation |
D. | Monitored closely to see if the next sample mean will also fall outside the control limits |
Answer» B. Out of control and the process should be investigated for assignable variation |
25. |
A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings? |
A. | Ishikawa diagram |
B. | Pareto chart |
C. | Process chart |
D. | Control charts |
Answer» A. Ishikawa diagram |
26. |
When a sample measurement falls inside the control limits, it means that |
A. | Ach unit manufactured is good enough to sell |
B. | The process limits cannot be determined statistically |
C. | The process output exceeds the requirements |
D. | If there is no other pattern in the samples, the process is in control |
Answer» D. If there is no other pattern in the samples, the process is in control |
27. |
Which of the following is true regarding control charts? |
A. | Values above the upper and lower control limits indicate points out of adjustment. |
B. | Control charts are built so that new data can be quickly compared to past performance data |
C. | Control charts graphically present data |
D. | All of the above are true |
Answer» D. All of the above are true |
28. |
Which type of risk factor is most likely to cause problems for a software project developing commercial software? |
A. | Inadequate user documentation |
B. | Litigation expense |
C. | Low productivity |
D. | Cancellation of project |
Answer» A. Inadequate user documentation |
29. |
Defect prevention is defined as: |
A. | Finding and fixing errors after insertion |
B. | Finding and fixing errors before release but after insertion |
C. | Finding and fixing errors after release |
D. | Avoiding defect insertion |
Answer» B. Finding and fixing errors before release but after insertion |
30. |
Product quality is defined as: |
A. | Delivering a product with correct requirements |
B. | Delivering a product using correct development procedures |
C. | Delivering a product which is developed iteratively |
D. | Delivering a product using high quality procedures |
Answer» D. Delivering a product using high quality procedures |
31. |
Which of the following is NOT a main reason to undertake software quality assurance activities? |
A. | Reduce software personnel turnover |
B. | Legal liability |
C. | Insistence by the user on a satisfactory software quality assurance programme |
D. | Marketing reasons |
Answer» C. Insistence by the user on a satisfactory software quality assurance programme |
32. |
Which type of risk factor is most likely to cause problems for a software project which develops military software? |
A. | Unused or unusable software |
B. | Legal expenses |
C. | Excessive paperwork |
D. | High maintenance costs |
Answer» B. Legal expenses |
33. |
The main goal of quality assurance is: |
A. | Set coding standards. |
B. | Improve software project management |
C. | Reduce the technical and programmatic risks in developing the software |
D. | Specify corrective actions. |
Answer» C. Reduce the technical and programmatic risks in developing the software |
34. |
Software interoperability is: |
A. | The ability of a software system to work on different hardware platforms. |
B. | The ability of a software system to work under different operating systems. |
C. | The ability of a software system to exchange information with other software systems and to use the exchanged information. |
D. | The ability to replace a software system with another software system that has similar functionality |
Answer» B. The ability of a software system to work under different operating systems. |
35. |
With respect to software metrics, which statement is NOT true? |
A. | A indirect measure focuses on attributes of a project which can be measured by examining a process, product or resource |
B. | A direct measure focuses on attributes of a project which can be measured by examining a process, product or resource |
C. | External attributes are always measured indirectly |
D. | Lines of code is a direct measurement |
Answer» A. A indirect measure focuses on attributes of a project which can be measured by examining a process, product or resource |
36. |
Which of the following statements is NOT true? |
A. | Coding standards address naming of constants. |
B. | Coding standards address the number of errors encountered per 1000 lines of code. |
C. | Coding standards address layout of code text. |
D. | Coding standards address the use of program comments. |
Answer» C. Coding standards address layout of code text. |
37. |
Which of the following statements is NOT true? |
A. | A good design methodology should provide a clear division of design from implementation |
B. | A good design methodology should not promote a top-down decomposition strategy. |
C. | A good design methodology should encourage phased development of the software |
D. | A good design methodology should help to minimise future maintenance. |
Answer» B. A good design methodology should not promote a top-down decomposition strategy. |
38. |
Formal Reviews seek to: |
A. | Identify system faults, but not to attribute blame or seek solutions |
B. | Identify system faults, attribute the source of errors, but not seek solutions |
C. | Identify system faults attribute the source of errors and seek solutions |
D. | Identify system faults; seek solutions, but not to attribute blame |
Answer» C. Identify system faults attribute the source of errors and seek solutions |
39. |
Which form of software development model is most suited to a system where all the requirements are known at the start of a project and remain stable throughout the project? |
A. | Waterfall model |
B. | Incremental model |
C. | Evolutionary model |
D. | Spiral model |
Answer» A. Waterfall model |
40. |
Which of the following statements is NOT true? |
A. | Requirements must be testable |
B. | Requirements must be concerned with system functionality only |
C. | Requirements must be complete |
D. | Requirements must be unambiguously stated |
Answer» C. Requirements must be complete |
41. |
Quality Management in software engineering is also known as |
A. | SQA |
B. | SQM |
C. | SQI |
D. | SQA and SQM |
Answer» A. SQA |
42. |
Quality also can be looked at in terms of user satisfaction which includes |
A. | A complaint product |
B. | Good quality output |
C. | Delivery within budget and schedule |
D. | All of the mentioned |
Answer» D. All of the mentioned |
43. |
Inspections and testing are what kinds of Quality Costs? |
A. | Prevention |
B. | Internal Failure |
C. | External Failure |
D. | Appraisal |
Answer» D. Appraisal |
44. |
According to Pareto’s principle, x% of defects can be traced to y% of all causes. What are the values of x and y? |
A. | 60, 40 |
B. | 70, 30 |
C. | 80, 20 |
D. | No such principle exists |
Answer» C. 80, 20 |
45. |
What is Six Sigma? |
A. | It is the most widely used strategy for statistical quality assurance |
B. | The “Six Sigma” refers to six standard deviations |
C. | It is the most widely used strategy for statistical quality assurance and the “Six Sigma” refers to six standard deviations |
D. | A Formal Technical Review(FTR) guideline for quality walkthrough or inspection |
Answer» C. It is the most widely used strategy for statistical quality assurance and the “Six Sigma” refers to six standard deviations |
46. |
Which of the following is not a core step of Six Sigma? |
A. | Define |
B. | Control |
C. | Measure |
D. | Analyse |
Answer» B. Control |
47. |
Non-conformance to software requirements is known as |
A. | Software availability |
B. | Software reliability |
C. | Software failure |
D. | None of the mentioned |
Answer» C. Software failure |
48. |
What kind of quality cost is incurred when an error is detected in a product prior to shipment? |
A. | Prevention |
B. | Internal Failure |
C. | External Failure |
D. | Appraisal |
Answer» B. Internal Failure |
49. |
The degree to which the design specifications are followed during manufacturing is known as |
A. | Quality of design |
B. | Quality of conformance |
C. | Quality of testing |
D. | None of the mentioned |
Answer» A. Quality of design |
50. |
According to ISO 9001, inspection and testing comes under which management responsibility? |
A. | Process control |
B. | Document control |
C. | Control of non-conforming products |
D. | Servicing |
Answer» A. Process control |
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