............................refers to the manner in which the customers behave while being in the queue.

Related MCQs

• a customer’s behaviour of leaving the queue when he does not like to wait in the queue due to lack of time or space is called .....................
• In waiting line theory, number of customers waiting in the queue is referred to as ................
• Number of customers in the queue per unit of time is called ......................
• In queuing theory, ...................... refers to those waiting in a queue or receiving service.
• The outlet where the services are being provided to the customers is called.................
• A queue is formed when the demand for a service:
• A customer’s behaviour of leaving the queue due to impatience is called .......................
• A customer’s behaviour of jumping from one queue to another is called ............................
• In queuing theory, ............................ stands for mean arrival rate of customers.
• Excess of service facilities over and above the number of customers results: