McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) .
| 1. |
Which of the following functions is not a core function of an organization |
| A. | The accounting and finance function |
| B. | The marketing (including sale) function |
| C. | The operation function |
| D. | The product or service development function |
| Answer» A. The accounting and finance function | |
| 2. |
Most operation produce a mixture of both products and services which of the following business is closest to producing ‘pure’ services ? |
| A. | IT company |
| B. | Counselor /therapist |
| C. | Steel company |
| D. | A restaurant |
| Answer» B. Counselor /therapist | |
| 3. |
Operations can be classified according to their volume and variety of production as well as the degree of variation & visibility . Which of the following operations would be classified as high volume , low variety ? |
| A. | A front office bank |
| B. | A family doctor |
| C. | A carpenter |
| D. | A fast food restaurant |
| Answer» D. A fast food restaurant | |
| 4. |
Which of the following activities is not a direct responsibility of operations management? |
| A. | Developing an operations strategy for the operation |
| B. | Planning & controlling the operations |
| C. | Determining the exact mix of products and services that customers will want |
| D. | Designing the operations products , services & process |
| Answer» C. Determining the exact mix of products and services that customers will want | |
| 5. |
Operations can be classified according to the degree of variations in demand and visibility of the operations as well as their volume and variety of production which of the following operations would be classified as high variation & high visibility ? |
| A. | A front office staff |
| B. | A family doctor |
| C. | A carpenter |
| D. | A fast food restaurant |
| Answer» B. A family doctor | |
| 6. |
Which of the following would not be normally be considered a general characteristics of a service? |
| A. | Production and consumption are simultaneous |
| B. | Low contact service can often be made more efficient than high contract |
| C. | Production and consumption can always be spatially separated |
| D. | Many services involve both tangible & intangible outputs |
| Answer» C. Production and consumption can always be spatially separated | |
| 7. |
Which of the following would not be normally considered as a key feature of operations management? |
| A. | Most new technology is implemented |
| B. | World class operations can give an organization competitive advantage |
| C. | Operations researches mathematical techniques for optimizing process |
| D. | Operations is the part of an organization which creates wealth through the management of the transformation process |
| Answer» D. Operations is the part of an organization which creates wealth through the management of the transformation process | |
| 8. |
Which of the following is the least likely decision to be made by operations managers ? |
| A. | Selecting the locations and layout of a facility |
| B. | Designing and improving the jobs of the workspace |
| C. | How to use quality techniques to reduce waste |
| D. | Deciding which market areas to manufacture products for |
| Answer» D. Deciding which market areas to manufacture products for | |
| 9. |
Operations management is applicable |
| A. | Mostly to the service sector |
| B. | To services exclusively |
| C. | Mostly to the manufacturing sector |
| D. | To the manufacturing & service sectors |
| Answer» C. Mostly to the manufacturing sector | |
| 10. |
The field of operations management is shaped by advances in which of the following fields? |
| A. | Chemistry and physics |
| B. | Industrial engineering & management science |
| C. | Biology and anatomy |
| D. | Information science |
| Answer» B. Industrial engineering & management science | |
| 11. |
The five element in the management process are |
| A. | Plan ,direct , update, lead & surprise |
| B. | Accounting /finance , marketing, operations and management |
| C. | Organize , plan , control, staff and manage |
| D. | Plan, organize, staff , lead and control |
| Answer» C. Organize , plan , control, staff and manage | |
| 12. |
The responsibilities of the operations manager include |
| A. | Planning , organizing , staffing , procuring and reviewing |
| B. | Forecasting , designing , planning , organizing , and controlling |
| C. | Forecasting , designing ,operating , procuring , and reviewing |
| D. | Planning , organizing , staffing , leading , and controlling |
| Answer» D. Planning , organizing , staffing , leading , and controlling | |
| 13. |
Which of the following is not an element of management process |
| A. | Pricing |
| B. | Staffing |
| C. | Planning |
| D. | Controlling |
| Answer» A. Pricing | |
| 14. |
Which of the following illustrate an activity that does not add value? |
| A. | Training employees |
| B. | Ordering parts from a supplier |
| C. | Making a part |
| D. | Accumulating parts in front of the next work centre |
| Answer» D. Accumulating parts in front of the next work centre | |
| 15. |
Which of the following statements regarding a pull system is true ? |
| A. | Large lots are pulled from upstream stations |
| B. | Work is pulled to the downstream work stations before it is actually needed |
| C. | Manufacturing cycle time is increased |
| D. | Problems become more obvious |
| Answer» D. Problems become more obvious | |
| 16. |
Which one of the following is a concern expressed by suppliers ? |
| A. | Elimination of in plant inventory |
| B. | Delivery to the point of use |
| C. | Production with zero defects |
| D. | Large lot sizes |
| Answer» C. Production with zero defects | |
| 17. |
Reduction of in-transit inventory encouraged through use of |
| A. | Supplier location near plants |
| B. | Low cost , global suppliers |
| C. | Low carrying cost |
| D. | Use of trains , not trucks |
| Answer» A. Supplier location near plants | |
| 18. |
Which of the following is not a benefit of small production lots ? |
| A. | Work in process inventory is smaller |
| B. | Fewer setups |
| C. | Workstation can be placed closed together |
| D. | Manufacturing cycle time is shorter |
| Answer» B. Fewer setups | |
| 19. |
Flexible manufacturing systems (FMS) are reported to have a number of benefits . which is not a reported benefits of FMS? |
| A. | Increased quality |
| B. | More flexible than the manufacturing systems they replace |
| C. | Lead time and throughout time reduction |
| D. | Increased utilization |
| Answer» B. More flexible than the manufacturing systems they replace | |
| 20. |
Process technologies differ in their flexibility capabilities and economics and will therefore be appropriate for different parts of the volume – variety matrix. Flexible manufacturing systems are usually |
| A. | Low variety , mid volume |
| B. | Mid variety , high volume |
| C. | Mid variety , mid volume |
| D. | High variety , low volume |
| Answer» C. Mid variety , mid volume | |
| 21. |
What do flexible manufacturing systems (FMS) do? |
| A. | Moves materials between opportunities |
| B. | Moves and manipulates products , parts on tolls |
| C. | Co-ordinates the whole process of manufacturing and manufactures a part, components or products |
| D. | Completely manufactures a range of components without significant human inventions during the processing |
| Answer» D. Completely manufactures a range of components without significant human inventions during the processing | |
| 22. |
Which of the following is true regarding forward scheduling? Forward scheduling is the scheduling of |
| A. | The end items or finished products |
| B. | Jobs as soon as the requirements are known |
| C. | The start items or component parts |
| D. | The final operations first beginning with the due date |
| Answer» B. Jobs as soon as the requirements are known | |
| 23. |
Which of the following best describes how short term schedules are prepared? short term schedules are prepared |
| A. | Directly from the aggregate plans |
| B. | Directly from the capacity plans |
| C. | From inventory records for items that have been used up |
| D. | From master schedules which are derived from aggregate plans |
| Answer» D. From master schedules which are derived from aggregate plans | |
| 24. |
Which scheduling technique should be employed when due dates are important for a job order ? |
| A. | Forward scheduling |
| B. | Loading |
| C. | Dispatching |
| D. | Backward scheduling |
| Answer» D. Backward scheduling | |
| 25. |
Which of the following is not effectiveness criterion for scheduling? |
| A. | Maximizing flow time |
| B. | Maximizing completion time |
| C. | Minimizing WIP inventory |
| D. | Maximizing utilization |
| Answer» A. Maximizing flow time | |
| 26. |
Forward scheduling |
| A. | Begins with a delivery date ,then each operations is offset one at a time ,in reverse order |
| B. | Is well suited where the supplier is usually able to meet precise delivery dates |
| C. | Tends to minimize in process inventory |
| D. | Assumes that procurement of material and operations start as soon as requirement are known |
| Answer» D. Assumes that procurement of material and operations start as soon as requirement are known | |
| 27. |
Which file contain important information regarding on items flow through the shop ? |
| A. | Routing file |
| B. | Work centre master file |
| C. | Control files |
| D. | Item master file |
| Answer» A. Routing file | |
| 28. |
Which of the following is not a part of the planning files of a production planning and control systems |
| A. | A progress file |
| B. | A work centre master file |
| C. | Minimizing WIP inventory |
| D. | Maximizing utilization |
| Answer» A. A progress file | |
| 29. |
Which of the following files trucks work order progress ? |
| A. | Work centre master files |
| B. | Routing files |
| C. | Item master files |
| D. | Control files |
| Answer» D. Control files | |
| 30. |
The production data base containing information about each of the components that a firm produces or purchases is the |
| A. | Routing files |
| B. | Work centre master files |
| C. | Control files |
| D. | Item master files |
| Answer» D. Item master files | |
| 31. |
The short term scheduling activity called loading |
| A. | Assign dates to specific jobs or operations steps |
| B. | Specifies the order in which jobs should be done at each center |
| C. | Assigns jobs to work centers |
| D. | Assign workers to jobs |
| Answer» C. Assigns jobs to work centers | |
| 32. |
Sequencing (or dispatching) |
| A. | Assign dates to specific jobs or operations |
| B. | Assign jobs to work centers |
| C. | Specifies the order in which job should be done at each centre |
| D. | Assigns workers to jobs |
| Answer» C. Specifies the order in which job should be done at each centre | |
| 33. |
Use of sequencing role shortest processing time generally result in |
| A. | Minimum average lateness |
| B. | Maximum utilization |
| C. | Maximum effectiveness |
| D. | Minimum average flow time |
| Answer» D. Minimum average flow time | |
| 34. |
Resources such as labour materials and energy are known as ……………. In the transformation process |
| A. | Output |
| B. | Intangibles |
| C. | Factors of production |
| D. | Inputs |
| Answer» D. Inputs | |
| 35. |
The raw materials , components , completed or partially completed products ,and pieces of equipment a firm uses are often referred to as |
| A. | Inventory |
| B. | Order quantities |
| C. | Production |
| D. | Outputs |
| Answer» A. Inventory | |
| 36. |
In a large company , the department charged with determining the actual process to be used in turning inputs to output is |
| A. | Marketing research |
| B. | Engineering |
| C. | Operations |
| D. | Product planning |
| Answer» C. Operations | |
| 37. |
Getting products to consumers obtaining and managing raw materials and packaging finished products are all activities of |
| A. | Procurement |
| B. | Logistics |
| C. | Production |
| D. | Materials management |
| Answer» D. Materials management | |
| 38. |
The development and administration of the activities involved in transforming resources into goods and services is known as |
| A. | Operations management |
| B. | Manufacturing |
| C. | The transformation process |
| D. | Production |
| Answer» A. Operations management | |
| 39. |
Which of the following is not difference between manufacturers and service providers |
| A. | Nature and consumption of output |
| B. | Uniformity of inputs |
| C. | Uniformity of outputs |
| D. | Nature and consumption of input |
| Answer» A. Nature and consumption of output | |
| 40. |
The process through which inputs are converted into output is referred to as |
| A. | The transformation process |
| B. | Manufacturing |
| C. | Materials management |
| D. | Physical distribution |
| Answer» A. The transformation process | |
| 41. |
The degree to which a good or service meets demands and requirements of customers called |
| A. | Quality |
| B. | Customer satisfaction |
| C. | Effectiveness |
| D. | Productivity |
| Answer» B. Customer satisfaction | |
| 42. |
Making identical , interchangeable components or complete products is referred to as |
| A. | Customization |
| B. | Standardization |
| C. | Engineering |
| D. | Mechanization |
| Answer» B. Standardization | |
| 43. |
Unique products are generally produced through |
| A. | Customization |
| B. | Standardization |
| C. | Engineering |
| D. | Mechanization |
| Answer» A. Customization | |
| 44. |
Procurement is another name for |
| A. | Consumption |
| B. | Disposition |
| C. | Budgeting |
| D. | Purchasing |
| Answer» A. Consumption | |
| 45. |
Which of the following is the sequence of operations through which product must pass |
| A. | Scheduling |
| B. | Critical path |
| C. | Transformation path |
| D. | Routing |
| Answer» D. Routing | |
| 46. |
A planning systems that schedules the precise quantity of materials needed to make a product is called |
| A. | Flexible scheduling |
| B. | Cycle time arrangement |
| C. | Materials requirements planning |
| D. | Economic order quantities |
| Answer» C. Materials requirements planning | |
| 47. |
The activities and process used in making both tangible and intangible products is known as |
| A. | Manufacturing |
| B. | Production |
| C. | Operations |
| D. | The transformation process |
| Answer» B. Production | |
| 48. |
Customers perceptions are important in |
| A. | Economic order quantities |
| B. | Production schedules |
| C. | Product specification |
| D. | Quality |
| Answer» C. Product specification | |
| 49. |
Which of the following is not a function of purchasing management |
| A. | Selecting the source |
| B. | Placement of purchase order |
| C. | Physical control of materials |
| D. | None of these |
| Answer» D. None of these | |
| 50. |
Which of the following would not generally be a motive for a firm to hold inventories? |
| A. | To decouple or separate parts of the production process |
| B. | To provide a stock of goods and will provide a selection for customers |
| C. | To take advantage of quantity discounts |
| D. | To minimize holding costs |
| Answer» D. To minimize holding costs | |
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