McqMate
| Q. |
What is the first step in problem solving process? |
| A. | plan |
| B. | do |
| C. | check |
| D. | action |
| Answer» A. plan | |
| Explanation: problems are best solved by the cycle: plan-do-check-action. in planning, a course of action is planned according to customer requirement and conditions of service then the process must be executed according to this plan. | |
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