______________ is a graphic tool for defining the relationship between customer desires and the firm/product capabilities.

Related MCQs

• Control chart is i. Process monitoring tool ii. Process control tool iii. Process planning tool The correct order is
• Quality in a project's product is essential for the enhancement of the project manager and the selling organization. To ensure that the customer perceives a quality product, the project manager must inform the ustomer of the ______________ to be used so the customer will not have a perception of ______________.
• The inspection of the project through the implementation phase is critical to ensure that quality standards are being met. The use of vendors is most often required to obtain critical materials, components, or sub-assemblies. To determine a vendor's capabilities to produce to the specifications, a "shop survey" or audit of the vendor may be required. e areas for the audit should include ______________.
• The Operating characteristic curve shows the relationship between the probability of acceptance (on y axis) and ______________ (on x axis).
• Consider two factors A and B, each with two levels. If there is no interaction between these two factors, the difference in the response variable between the two levels of factor A would be ______________ the difference between the two levels of factor B.
• Which is the set of activities that ensures the quality levels of product and services are properly maintained and that supplier and customer quality issues are properly resolved?
• ______________ is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.
• ______________ diagram is used for identifying potential relationship between two variables.
• Scatter diagrams show the relationship between:
• The standards for output based on quality and customer- service requirements that originate at the organizational and process levels include requirements for all of the following EXCEPT: