In a CRM system, this module provides information and tools to increase the Efficiency of call centers, help desks, and customer support staff.

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• Deciding where to locate new production facilities is a(n) example of a manufacturing and production information system operating at the:
• Preparing short-term budgets is an example of finance and accounting information system operating at the:
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• Deciding where to locate new production facilities is a(n) example of a manufacturing and production information system operating at:
• Preparing short-term budgets is an example of a finance and accounting information system operating at the:
• Tracking employee training, skills, and performance appraisals is an example of a human resource information system operating at the: