Chapter: Unit 4
1.

These systems address non-routine decisions requiring judgment, evaluation, and insight because there is no agreed-on procedure for arriving at a solution.

A. Enterprise system.
B. Supply chain management (SCM) system.
C. Executive support systems.
D. Knowledge management system (KMS).
Answer» C. Executive support systems.
2.

Systems that span all functional areas and focus on executing business processes Across the firm are called.

A. Business functional systems.
B. Enterprise applications
C. Transaction processing systems.
D. Data management systems.
Answer» B. Enterprise applications
3.

Which system stores all organizational data in a single central data repository?

A. Management information system.
B. Customer relationship system.
C. Enterprise system.
D. Transaction processing system.
Answer» C. Enterprise system.
4.

Which of the following would not describe how a firm can benefit from Supply Chain Management systems?

A. Rapidly communicate changes in product design
B. Check inventory availability and monitor inventory levels.
C. Control the actions of machines and equipment.
D. Plan production based on actual customer demand.
Answer» C. Control the actions of machines and equipment.
5.

Which type of enterprise application is specifically used to help a business to Increase sales?

A. Enterprise system
B. Supply chain management (SCM) system.
C. Customer Relationship Management (CRM) system.
D. Knowledge management system (KMS).
Answer» C. Customer Relationship Management (CRM) system.
6.

Which type of enterprise application stores directories of employees with special areas of expertise?

A. Enterprise system
B. Supply chain management system
C. Customer relationship management system.
D. Knowledge Management System.
Answer» D. Knowledge Management System.
7.

This term refers to the use of digital technology and the Internet to execute the major business processes in an enterprise

A. Electronic Business.
B. Electronic markets.
C. Electronic data interchange
D. Electronic management.
Answer» A. Electronic Business.
8.

Which person is responsible for the overall use of information technology in a large conglomerate?.

A. System Analyst
B. Chief Executive Officer (CEO).
C. Chief Information Officer (CIO).
D. Chief Management Officer (CMO).
Answer» C. Chief Information Officer (CIO).
9.

Data about the performance of a system is

A. Marketing Data
B. Control
C. Meta Data
D. Feed Back
Answer» D. Feed Back
10.

Structured decisions are ___________ in nature

A. Non-Repetitive
B. Repetitive
C. Routine
D. Both (b) & (c)
Answer» D. Both (b) & (c)
11.

This individual is credited with the development of the five forces competitive model:

A. Henry Fayol.
B. Max Weber.
C. Michael Porter.
D. Michael Dell.
Answer» C. Michael Porter.
12.

Google are using information technology to pursue this generic strategy

A. Low-cost leadership.
B. Product differentiation.
C. Focus on market niche.
D. Strengthening customer and supplier intimacy.
Answer» B. Product differentiation.
13.

A network of organizations used for procuring raw materials, transforming these materials into products, and distributing the products to customers is called a(n).

A. Value chain.
B. Supply chain.
C. Enterprise system.
D. Process chain.
Answer» B. Supply chain.
14.

A supply strategy in which components arrive exactly at the moment they are needed is called.

A. Bullwhip effect.
B. Demand planning.
C. Just-in-time.
D. Pull-based model.
Answer» C. Just-in-time.
15.

A comprehensive customer relationship management package includes a module for.

A. Supply chain execution system.
B. Supply chain planning system.
C. Partner relationship management (PRM) system
D. Business forecast planning system.
Answer» C. Partner relationship management (PRM) system
16.

All of the following are vendors of customer relationship management software except.

A. Siebel.
B. Clarify.
C. Sales force.
D. Microsoft
Answer» D. Microsoft
17.

In a CRM system, this module provides information and tools to increase the Efficiency of call centers, help desks, and customer support staff.

A. Customer service
B. Sales force automation.
C. Demand planning.
D. Employee relationship.
Answer» A. Customer service
18.

Willingness of the Management, Customers, Suppliers, Employees, the acceptance of End-Users...in related to SDLC belongs to

A. Operational Feasibility
B. Technical Feasibility
C. Economic Feasibility
D. Organisational Feasibility
Answer» A. Operational Feasibility
19.

Which of the following best explains the meaning of managerial participation in Effectivecomputer utilization is MIS:.

A. Managers operate the computer.
B. Need for understanding and support from top management'.
C. Managers need to be educated about computers.
D. Managers need to go through the computers reports.
Answer» B. Need for understanding and support from top management'.
20.

The most advanced graphics software in any system used by management is Normallyfound in:.

A. TPS.
B. ESS.
C. Intranets.
D. Enterprise systems.
Answer» B. ESS.
21.

The process of removing the deficiencies and loopholes in the data is called as

A. Aggregation of data
B. Extracting of data
C. Cleaning up of data.
D. Loading of data
Answer» C. Cleaning up of data.
22.

Which one manages historic transactions?

A. OLTP
B. OLAP
C. SPREAD SHEET
D. XML
Answer» B. OLAP
23.

Which of the following features usually applies to data in a data warehouse?

A. Data are often deleted
B. Most applications consist of transactions
C. Data are rarely deleted
D. Relatively few records are processed by applications
Answer» C. Data are rarely deleted
24.

Which of the following statement is true?

A. The data warehouse consists of data marts and operational data
B. The data warehouse is used as a source for the operational data
C. The operational data are used as a source for the data warehouse
D. All of the above
Answer» C. The operational data are used as a source for the data warehouse
25.

The following is true of three-tier data warehouses:

A. Once created, the data marts will keep on being updated from the data warehouseat periodic times
B. Once created, the data marts will directly receive their new data from the operational databases
C. The data marts are different groups of tables in the data warehouse
D. A data mart becomes a data warehouse when it reaches a critical size
Answer» A. Once created, the data marts will keep on being updated from the data warehouseat periodic times
26.

The following technology is not well-suited for data mining:

A. Expert system technology
B. Data visualization
C. Technology limited to specific data types such as numeric data types
D. Parallel architecture
Answer» C. Technology limited to specific data types such as numeric data types
27.

What is true of the multidimensional model?

A. It typically requires less disk storage
B. It typically requires more disk storage
C. Typical business queries requiring aggregate functions take more time
D. Increasing the size of a dimension is difficult
Answer» B. It typically requires more disk storage
28.

The most common source of change data in refreshing a data warehouse is:

A. Queryable change data
B. Cooperative change data
C. Logged change data
D. Snapshot change data
Answer» D. Snapshot change data
29.

Which of the following statements is not true about refreshing a data warehouse:

A. It is a process of managing timing differences between the updating of data sources and the related data warehouse objects.
B. Updates to dimension tables may occur at different times than the fact table
C. The data warehouse administrator has more control over the load time lag than the valid time lag
D. None of the above
Answer» D. None of the above
30.

The generic two-level data warehouse architecture includes which of the following?

A. At least one data mart
B. Data that can extracted from numerous internal and external sources
C. Near real-time updates
D. All of the above.
Answer» B. Data that can extracted from numerous internal and external sources
31.

A goal of data mining includes which of the following?

A. To explain some observed event or condition
B. To confirm that data exists
C. To analyze data for expected relationships
D. To create a new data warehouse
Answer» C. To analyze data for expected relationships
32.

Data mining is used to aid in

A. Operational management
B. Analyzing past decision made by managers
C. Detecting patterns in operational data
D. Retrieving archival data
Answer» C. Detecting patterns in operational data
33.

Data mining requires

A. large quantities of operational data stored over a period of time
B. lots of tactical data
C. several tape drives to store archival data
D. large mainframe computers
Answer» A. large quantities of operational data stored over a period of time
34.

What is Data Mining?

A. The capability to drill down into an organization's data once a question has been raised.
B. The setting up of queries to alert management when certain criteria are met.
C. The process of performing trend analysis on the financial data of an organization.
D. The automated process of discovering patterns and relationships in an organization's data.
Answer» D. The automated process of discovering patterns and relationships in an organization's data.
35.

If knowledge discovery is one aspect of data mining, ____________ is the other.

A. Prediction
B. association
C. relation
D. linking
Answer» A. Prediction
36.

Data mining tools enable you to

A. Discover any existing natural classifications
B. Compare data mining with OLAP
C. Give a practical boost to the data mining process.
D. Uncover hidden information.
Answer» D. Uncover hidden information.
37.

___________ & _____________ are 2 outcomes of data mining operations:

A. Data & information
B. Relationships & patterns
C. Associations & linkages
D. Unstructured & structured data
Answer» B. Relationships & patterns
38.

Data mining predicts the:

A. Data
B. Future
C. Information
D. Stock market information
Answer» B. Future
39.

In data mining, the analyst prepares the data and “sits back” while the ______ drive the process.

A. Users
B. Analyst
C. DBA
D. Tools
Answer» D. Tools
40.

Which of the following is(are) true of the EDP auditors?

A. they should have computer expertise
B. they will be replaced by traditional auditors in the near future
C. two of the above
D. currently, there is a very high demand for them, particularly from firms that use personal computers
Answer» A. they should have computer expertise
41.

Inventory is also referred to as:

A. stock
B. warehouse capacity
C. materials
D. materials in hand
Answer» A. stock
42.

Average inventory level is reduced by

A. decreasing the vendor lead time
B. increasing the usage rate
C. decreasing the order quantity
D. lowering the reorder point
Answer» C. decreasing the order quantity
43.

An organization containing manufacturing, marketing, and finance areas is called a matrix organization

A. flow network organization
B. modular organization
C. functional organization
D. None of the above
Answer» D. None of the above
44.

The files required to maintain general ledger records include inventory file

A. detail postings file
B. chart of accounts file
C. all of the above
D. None of the above
Answer» B. chart of accounts file
45.

The funds management subsystem attempts to

A. increase cash input
B. decrease cash output
C. balance cash inflow with outflow
D. All of the above
Answer» C. balance cash inflow with outflow
46.

A _____ is a program that serves as an interface between application program and a Set of coordinated and integrated files called a database.

A. DDS
B. DBMS
C. MIS
D. Control
Answer» B. DBMS
47.

Which of the following is not tree about expert systems?

A. Expert systems are collections of human knowledge
B. Export systems are expensive to design.
C. export systems are usually designed to run on small general-purpose computers
D. Maintenance support may be difficult to obtain for an expert system.
Answer» D. Maintenance support may be difficult to obtain for an expert system.
48.

The executive vice-president usually has responsibility for the

A. physical system of the firm
B. conceptual information system of the firm
C. vice-president of finance
D. All of the above
Answer» A. physical system of the firm
49.

General ledger is also referred to as: main ledger

A. extra ledger
B. nominal ledger
C. All of the above
D. None of the above
Answer» C. All of the above
50.

In ……………… system the interaction between various subsystems cannot be defined with certainty

A. Open System
B. Closed System
C. Deterministic System
D. Probabilistic System
Answer» A. Open System
51.

……………… is a tabular method for describing the logic of the decisions to be taken.

A. Decision tables
B. Decision tree
C. Decision Method
D. Decision Data
Answer» D. Decision Data
52.

SDLC stands for

A. System Development Life Cycle
B. Structure Design Life Cycle
C. System Design Life Cycle
D. Structure development Life Cycle
Answer» A. System Development Life Cycle
53.

…………… can be defined as most recent and perhaps the most comprehensive technique for solving computer problems.

A. System Analysis
B. System Data
C. System Procedure
D. System Record
Answer» A. System Analysis
54.

A DFD is normally leveled as

A. It is a good idea in design
B. It is recommended by many experts
C. it is easy to do it
D. It is easier to read and understand a number of smaller DFDs than one large DFD
Answer» D. It is easier to read and understand a number of smaller DFDs than one large DFD
55.

Decision making model was proposed by ………………….

A. Harry Goode
B. Herbert A Simon
C. Recon Michal
D. None of this
Answer» B. Herbert A Simon
56.

A context diagram

A. Describes the context of a system
B. is a DFD which gives an overview of the system
C. is a detailed description of a system
D. is not used in drawing a detailed DFD
Answer» B. is a DFD which gives an overview of the system
57.

In the preliminary investigation phase of the SDLC, which of the following tasks would not be included?

A. briefly defining the problem
B. suggesting alternative solutions
C. gathering the data
D. preparing a short report
Answer» C. gathering the data
58.

A manager and the head of engineering discuss a change to a major work package. After the meeting, the manager contacts you and tells you to complete the paperwork to make the change. This is an example of:

A. Management attention to scope management.
B. Management planning.
C. A project expediter position.
D. A change control system.
Answer» C. A project expediter position.
59.

Which of the following processes has the Risk Register as the primary output?

A. Perform Qualitative Risk Analysis
B. Monitor and Control Risks
C. Plan Risk Management
D. Identify Risks
Answer» D. Identify Risks
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Question and answers in Unit 4, Unit 4 multiple choice questions and answers, Unit 4 Important MCQs, Solved MCQs for Unit 4, Unit 4 MCQs with answers PDF download