![Mcqmate logo](https://mcqmate.com/public/images/logos/logo-black.png)
![Mcqmate logo](https://mcqmate.com/public/images/logos/logo-white.png)
McqMate
Q. |
The __________ dimension is an assessment of the firm’s consistency and dependability in service performance |
A. | Empathy. |
B. | Responsiveness. |
C. | Assurance |
D. | Reliability. |
Answer» D. Reliability. |
View all MCQs in
Service ManagementNo comments yet