The technique that allows consumers to either buy Service A and Service B together on purchase one service separately is called

Related MCQs

• Service consumers tend to be more brand loyal than goods consumers because
• Which of the following strategies increases the supply of service available to consumers?
• “…….is the culture where an appreciation for good service exists and where giving good service to internal as well as ultimate, external customers is considered a natural way of life and one of the most important norms by everyone.”
• In the service system, customers may specify their needs and expectations to the service provider, such expectations are called ……………?
• The unique service characteristic that reflects the interconnection between the service firm and its customer is called
• .………………..is the environment in which the service is delivered and where the firm and customer interact and any tangible components that facilitate performance or communication of the service.
• The service a customer expects are called …………… service package?
• “All human actors who play a part in service delivery and thus influence the buyer’s perceptions: namely, the firm’s personnel, the customer and other customers in the service environment.”
• To introduce the new products to world of consumers is the main goal of ……………
• Which of the following is a key building lasting relationship with consumers?