[Solved] Which One of the Following Protocols, is In-Correct, with Regard to the Recommendations, that the Ombudsman needs to follow?

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Q.	Which One of the Following Protocols, is In-Correct, with Regard to the Recommendations, that the Ombudsman needs to follow?
A.	Recommendations should be made, within 6 Months of the Receipt of such a Complaint.
B.	The Copies should be sent to Both: the Complainant and the Insurance Company.
C.	Recommendations have to be accepted, In- Writing, by the Complainant, Within 15 Days of Receipt of such Recommendation.
D.	A Copy of Acceptance- Letter, by the Insured, should be sent to the Insurer, and His or Her Written Confirmation sought, Within 15 Days of His or Her receiving such Acceptance-Letter.
Answer» A. Recommendations should be made, within 6 Months of the Receipt of such a Complaint.

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