………..is a small group of employees in the same work area or doing similar work who voluntarily meet regularly to identify,analyse and resolve work related problems leading to improvement in their total performance.

Related MCQs

• ……………….. objective in logistics ensure a proper balance between total logistic cost and a desired level of customer service performance.
• Effective management of the ………….process in supply chain enables theb firm to identify productivity improvement opportunities and breakthrough projects.
• Value stream mapping is an application of process mapping, developed to apply _______ principles to process improvement.
• The process improvement technique that sorts the "vital few" from the "trivial many" is
• The total of all outputs produced by the transformation process divided by the total of the inputs is
• In CRM customer teams tailor……………… to meet the needs of key accounts and segments of other customers.
• _______ is the design of seamless value-added processes across organization boundaries to meet the real needs of the end customer.
• When suppliers, distributors, and customers partner with each other to improve performance of the entire system, they are participating in a…………..
• The overall performance of corporate enterprises in terms of increased productivity ,profitability, and market share were the out put in………..stage of logistic evolution.
• Smart companies coordinate their logistics strategies and forge strong partnership with suppliers and customers to improve customer service and reduce channel cost through………………