In CRM customer teams tailor……………… to meet the needs of key accounts and segments of other customers.

Related MCQs

• _______ is the design of seamless value-added processes across organization boundaries to meet the real needs of the end customer.
• At………… level ,the CRM process provides the framework for managing relationships with customers .
• Smart companies coordinate their logistics strategies and forge strong partnership with suppliers and customers to improve customer service and reduce channel cost through………………
• Julie Newmar recognizes that her company needs to provide better customer service and trim distribution costs through teamwork, both inside the company and among all marketing channel organizations. Julie will begin the practice of………..
• In CRM – PSA stands for……….
• The …………….. management process needs to balance the customers requirements with the firms supply capabilities.
• When suppliers, distributors, and customers partner with each other to improve performance of the entire system, they are participating in a…………..
• ………..is a small group of employees in the same work area or doing similar work who voluntarily meet regularly to identify,analyse and resolve work related problems leading to improvement in their total performance.
• ……………….. objective in logistics ensure a proper balance between total logistic cost and a desired level of customer service performance.
• The out put of …………era is the maximization of customer value and harmonious long –run relationship between all supply chain members.