Companies should set up systems that _____ customers to complain.

Related MCQs

• A company must always guard against dissatisfying customers. On average, a satisfied customer tells 3 people about a good purchase experience. A dissatisfied customer, however, on average gripes to ________ people.
• A new product is a good, service, or idea that is perceived by some potential customers as new. Our interest is in how consumers learn about products for the first time and make the decision to buy them. This is called the _____.
• Which is not one of the stages that customers go through in the process of adopting a new product?
• Needs of customers are triggered by
• Tendency to which experiences of potential customers fits with innovation is called
• _ influences diffucion process & is degree to which a products benefits of attributes cn be tried of imagined or described to potencial customers.
• A company must always guard against dissatisfying customers. On average, a satisfied customer tells 3 people about a good purchase experience. A dissatisfied customer, however, on average gripes to ________ people.
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• A ________________ is a group of people with shared value systems based on common life experiences and situations.
• A ________________ is a group of people with shared value systems based on common life experiences and situations.